Carole Zanone
Apr 2026
Mom lived here for almost 4 months. The staff (NOT the admin.) were phenomenal. Friendly, attentive and Mom really liked them. Room was clean, facility was quiet, food was decent.<br>Admin. was a dumpster fire. ZERO communication, never available (even when an appointment was scheduled!), and nursing specifically was terribly unprofessional. I called and spoke to a woman and asked for the Nursing Supervisor. Her reply? "She ain't in..." really?!? Come on...<br>Billing was also ridiculous. The amount charged seemed like it was arbitrarily determined each month. Overcharges, calls never returned, questions never answered.<br>I removed Mom halfway through the 4th month because of the unbelievable mismanagement going on in this facility.<br>Absolutely ridiculous.






