ALAA ADAWEE
May 2022
Nice place lots of kindness
Sombrillo & Aspen Ridge Lodge
1011 Sombrillo Ct3.3(10 ratings)· Los Alamos average: 4.4
Own this community? Update your listing · Marketing for operators
1 / 2Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Sombrillo & Aspen Ridge Lodge are sharply divided: a few families describe a scenic setting with kind staff, while several others report serious neglect, understaffing, and safety lapses. The average rating sits at 3.3 out of 5 from a small pool of Google reviews.
What reviewers praise
- Scenic location praised by reviewers
- Some reviewers describe staff as kind
- One reviewer praised the level of care
- CNAs described as doing their best despite conditions
What reviewers flag
- Multiple reports of understaffing and poor management
- One report of a resident left unattended for hours after a fall
- One report of unsanitary conditions during a pandemic
- One report of residents wandering unsupervised into a neighboring parking lot
AI-generated from reviews and community data.
Sombrillo & Aspen Ridge Lodge is a senior living community in Los Alamos, New Mexico offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 10 reviews.
About Sombrillo & Aspen Ridge Lodge
Sombrillo & Aspen Ridge Lodge is a skilled nursing and long-term care community in Los Alamos, New Mexico. It is staffed 24 hours and offers on-site registered nurses, medication management, and an emergency call system.
The community provides private bathrooms, a restaurant-style dining room with dietary accommodations, housekeeping and laundry services, and social activities in gathering spaces. Amenities include cable or satellite television, a chapel with religious services, wheelchair accessibility, and security. The community is located in a scenic area.
Reviews of the community are mixed. Some reviewers report serious concerns about staffing levels and resident safety, including instances of inadequate supervision and delayed response to requests for assistance. One reviewer wrote that a resident "was left like that for 2 1/2 hours before a nurse came in and found him." Another reviewer noted the facility "has really gone downhill over the last year or so." One reviewer praised the care and service provided.
Types of Care at Sombrillo & Aspen Ridge Lodge
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me ChooseReviews of Sombrillo & Aspen Ridge Lodge
3.3overall · 10 ratings combined
3.3★ on Google (10)
Bayley Aragon
Apr 2021
Sombrillo is one of the worst places to EVER leave your family members for care, they are understaffed because of poor management resulting in patients being left alone for hours on end, unsanitary living conditions especially in the midst of a global pandemic, multiple residents have not been properly monitored for their own saftey and have left the building unsupervised wandering into the neighboring retirement home parking lot. The D.O.N will put on a great show when families and the state come to visit but the rest of the time shes “busy” in her office. The CNAs do the best they are allowed to do in such awful working conditions. Such a shame.
Marcos Rollan
Nov 2020
Great care in a super scenic location. Keep up the good work and impressive service
Jemez Fred
Mar 2020
Aspen Ridge has really gone downhill over the last year or so. I wish I had a choice for my parent's round-the-clock care.
louella montoya
Mar 2019
Horrible, horrible, nursing home. Within the first night my padrino was left abandoned by staff. He feel off the bed and his arm was tangled in the rail bars, he was left like that for 2 1/2 hours before a nurse came in and found him. 2nd night he asked for toothpaste to clean his dentures and was given denture adhesive. 3rd night he waited for assistance to go to bathroom and never got it, he had a bowel movement in his bed and still waited more then an hour after that for assistance. They don't even deserve one star.
Frequently Asked Questions
What types of care does Sombrillo & Aspen Ridge Lodge offer?
Sombrillo & Aspen Ridge Lodge offers Skilled Nursing / Long Term Care.
Where is Sombrillo & Aspen Ridge Lodge located?
Sombrillo & Aspen Ridge Lodge is located at 1011 Sombrillo Ct in Los Alamos, New Mexico.
What do families say about Sombrillo & Aspen Ridge Lodge?
Sombrillo & Aspen Ridge Lodge carries a 3.3 out of 5 rating from 10 Google reviews. Reviews for Sombrillo & Aspen Ridge Lodge are sharply divided: a few families describe a scenic setting with kind staff, while several others report serious neglect, understaffing, and safety lapses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Sombrillo & Aspen Ridge Lodge?
Submit the Request Information form on this page, or contact Sombrillo & Aspen Ridge Lodge directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sombrillo & Aspen Ridge Lodge? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Los Alamos.
Los Alamos Assisted Living
Los Alamos, New Mexico0.1 mi
4.6(40)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Aspen Ridge Lodge Retirement
Los Alamos, New Mexico0.1 mi
4.3(10)
Assisted LivingMemory Care
Los Alamos Wellness & Rehabilitation
Los Alamos, New Mexico1.6 mi
4.6(36)
Skilled Nursing / Long Term Care
BeeHive Homes of White Rock
Los Alamos, New Mexico5.8 mi
4.2(6)
Assisted LivingIndependent LivingMemory Care
From $4,195/moPegasus Landing of Santa Fe
Santa Fe, New Mexico20.7 mi
4.1(52)
Assisted LivingMemory Care
BeeHive Homes of Santa Fe NM
Santa Fe, New Mexico21.6 mi
4.2(5)
Assisted LivingIndependent LivingMemory Care+1 more
Prefer to stay home?
Home care agencies serving Los Alamos bring help to the house: daily living, companionship, and respite for family caregivers.
