Terisa Sauveur
Jul 2026
My mom has been in their care for a month now and I am so impressed with the care she is getting! Great nurses and aids, Clean and efficient! Everyone smiles and treats her like family! Highly recommended them.
1 / 5Quick Facts
- Total units
- 96
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 96
- Inspections
- View history (38 citations)
- Licensed capacity
- Licensed for up to 96 residents
- Ownership
- Operated by Senior Living Properties, a multi-facility Texas operator
- Management history
- Reviewers note recent change in facility management
CMS Care Compare
What Families Think
Reviews for Llano Nursing and Rehabilitation Center are sharply divided, with several families praising attentive, caring staff under new management, while others describe serious neglect, understaffing, and unsanitary conditions. The gap between the positive and negative accounts suggests inconsistent care quality over time, possibly tied to staffing turnover and management changes.
The Good
- Staff described as attentive and caring
- Administrator welcomes unscheduled visits from families
- Residents described as happy and well cared for
- Quick response to family concerns, per one reviewer
The Bad
- One report of severe neglect: not repositioned, soiled for hours
- One report of missing wheelchair and unresolved pain complaints
- One reviewer described strong odors and unsanitary hallway conditions
- One reviewer said rehab focus was minimal, mostly medication and vitals
AI-generated from reviews and community data.
Llano Nursing and Rehabilitation Center is a senior living community in Llano, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 12 reviews.
About Llano Nursing and Rehabilitation Center
Llano Nursing and Rehabilitation Center is a skilled nursing and long-term care facility in Llano, Texas, with a licensed capacity of 96 residents. The community serves both rehabilitation and long-term care needs.
Families highlight marked differences in their experiences. Recent positive reviews emphasize attentive, compassionate staff who treat residents like family, one family noted the staff organized a private graduation ceremony so a resident could celebrate her daughter's achievement. Visitors praise the cleanliness, efficiency, and visible happiness of residents and staff. Several families describe immediate responsiveness to concerns and a warm, welcoming atmosphere. However, older reviews raise concerns about significant changes following the pandemic, including high staff turnover and resident neglect. One family noted dramatic deterioration over a two-year period after COVID disruptions.
The facility appears to be under new management, which families credit with improvements. This context, recent leadership changes alongside sharply divergent review timelines, suggests the community has undergone substantial transition. Families considering admission may want to inquire about current staffing stability and recent operational changes.
Llano Nursing and Rehabilitation Center holds a 4.3-star rating across 12 Google reviews.
Types of Care at Llano Nursing and Rehabilitation Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Llano Nursing and Rehabilitation Center
4.3overall · 12 ratings combined
4.3★ on Google (12)
Jennifer Spratlen
Apr 2026
We requested for my mother-in-law to be sent here when she needed rehab. It's a wonderful facility where the administration and staff whole heartedly care about the residents. The building is under new management and it's made a remarkable difference from years past. The residents are happy and well cared for. One of the most impressive things is: the facility administrator welcomes "drop in" visits. Anyone can go by and see them anytime and surprise the staff with an unscheduled visit - they encourage it and look forward to showing visitors around.
Laura Rock
Nov 2025
Everyone is absolutely great my mother has been so happy scents we moved her here. She smiles so much now that she is here. The staff is so attentive to her and her needs, anytime I have a concern they get right on it.
Carla Foth
Oct 2025
Cute place in the Hill Country! Staff very kind and helpful. They all seem happy. Love the culture. The residents also seem happy and appear to be well cared for.
Bri Hutchison
Apr 2024
This review is long overdue. For those reading, please know that my review is based on our experience from over a year ago, so staff changes and upgrades may have taken place since then. I'm going to be blunt. If you love your family member, don't send them here unless you absolutely have to. I will say we had one good nurse, who I believe was an occupational therapist, and unfortunately I don't remember her name. However, she was stretched incredibly thin which prevented her from being able to do her job as thoroughly as needed. This is not her fault, but the fault of staffing and probably a lack of funding. The rest of the nurses were fine I guess, but none of them are actually focused on rehabilitation. They come in, give a pill or two, check blood pressure, bring food and go away. The fact that they even refer the themselves as a rehabilitation center is actually laughable, because they essentially just served as an adult baby sitting service. They really didn't do anything at all. And worse, a few nurses in particular were absolutely horrible. They would huff and puff every time my father asked for help to use the restroom, one nurse completely forgot about him and left him in his room to wait and wait and wait, and another one threw a fit and told him to just pee in his medical urinal bottle. The facility itself is run down, smells horrible, is very dingy, and has very little for the patients to do. The rooms are small and many of the rooms do not have anything except a bed. My father was alone, staring at a blank wall for days. I still want to cry when I think about it. He couldn't walk on his own at the time, and no one bothered to help him outside for fresh air or to sit with other people until I came in and did it myself. We had to beg for a TV, and the one we received didn't work. Then we got a new one, and it was so tiny he couldn't even see the screen because his eyes are bad. But it was better than sitting in that old dusty room alone, waiting for me to drive in all the way from Temple to see him (unfortunately I was not the one in charge of where he was located at the time). Look, I get that there's a lack of funding. I understand and empathize with that. But maybe if they cared about their patients they would do more community outreach. Do events. Make requests for donations. Do SOMETHING. Do more, do better. Please please please if you're reading this, considere donating to this place. TVs, board games, room decorations and art, outdoor activities, anything for the patients to enjoy. Medical equipment would be helpful too (that's another thing, they had limited equipment and the walker my dad received was broken. Wheel chairs were too small). Consider asking a local choir or school to volunteer here or perform here for the patients. I wish I lived in town so I could do more. But what's really sad to me is that whoever runs this place doesn't seem to care at all about doing any of that themselves, like reaching out to the community, to make this place a little less sad and depressing. Just do your loved ones a favor and find somewhere else to go unless you're desperate.
Government Inspection History
9 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 19, 2026Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026
Sep 4, 2025Fire Safety StandardHealth Standard7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 10, 2025
Apr 9, 2025Health Complaint1 citation
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025
Jan 17, 2025Health Complaint2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 15, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 15, 2025
Aug 8, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024
Dec 15, 2023Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Dec 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 26, 2024
Oct 10, 2023Infection ControlNo citations
Aug 16, 2023Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 17, 2023
Jun 28, 2023Fire Safety StandardHealth Standard11 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity G of L: actual harm, isolatedCorrected Jul 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Llano Nursing and Rehabilitation Center offer?
Llano Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Llano Nursing and Rehabilitation Center located?
Llano Nursing and Rehabilitation Center is located at 800 W Haynie St in Llano, Texas.
What do families say about Llano Nursing and Rehabilitation Center?
Reviews for Llano Nursing and Rehabilitation Center are sharply divided, with several families praising attentive, caring staff under new management, while others describe serious neglect, understaffing, and unsanitary conditions. The gap between the positive and negative accounts suggests inconsistent care quality over time, possibly tied to staffing turnover and management changes.
How did Llano Nursing and Rehabilitation Center do on recent health and safety inspections?
Llano Nursing and Rehabilitation Center had 9 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Llano Nursing and Rehabilitation Center?
Submit the Request Information form on this page to connect with Llano Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Llano Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
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