1 / 5CMS Care Compare
Reviews of Lindan Park are sharply split, with several families praising the compassion and communication of specific staff members while others describe serious lapses in basic care and cleanliness. This mix suggests care quality may depend heavily on which staff are on duty at a given time, so families should visit and ask direct questions about staffing consistency.
AI-generated from reviews and community data.
Lindan Park Rehabilitation Center is a senior living community in Richardson, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 30 reviews.
Lindan Park Rehabilitation Center is a skilled nursing and long-term care facility in Richardson, Texas, licensed for 138 residents. It provides both short-term rehabilitation and extended care services.
Family experiences at Lindan Park are notably divided. Families of residents who stayed longer or received rehabilitation consistently praise the nursing and therapy staff for attentiveness, compassion, and professional care. One family wrote, "the care and compassion she received at this facility will stay with us forever." Specific staff members, including therapists, nurses, and business office staff like Tomeiko, are named repeatedly for going above and beyond. However, other families report serious gaps: medication coordination failures during admission, inadequate pain management, dismissive responses to complaints from residents, and occasional rudeness at the front desk. A few families also expressed concerns about admission practices and hygiene standards.
The facility holds a 3.9 out of 5 Google rating based on 30 reviews. While positive reviews emphasize family-centered care and staff dedication, negative reviews point to inconsistent management and operational issues that suggest quality varies significantly depending on the patient's needs and timing of care.
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Help Me Choose3.9overall · 30 ratings combined
3.9★ on Google (30)
Hana Smith
Jul 2026
The nurses all mostly do their best. All of the male nurses are great! Most of the female nurses are great as well! I will say, however, the front desk lady is consistently rude. Almost every time I’ve walked in she’s been on the phone, and rolled her eyes at me coming in, and frankly it’s pretty disrespectful. She’ll take forever to let you in, and not once does she make it feel welcoming. That is my only criticism.
Sharonda Hill
Jan 2026
My mom was there for a few months. Brenda the social worker is rude told my mom to leave she really didn't get to any of the complaints fixed. More than one staff member told my mom to leave because she spoke up about her issues. Never seen a doctor they used OTC medicine from Walmart for coughs and other minor issues. The staff is not very sanitary they used a sock to clean my mom and a sheet to dry her because they didn'thave any clean towels. And the don't clean the shower bed after each patient sometimes my mom would refuse a shower because of seeing little stains on the bed. Was told they don't have cleaning products to sanitize things. The aides complained about doing their job. With each place you will need to be present and show up for your loved one I had to call multiple times to ensure most of her needs were being met.I see a lot of 4 star reviews but it's not close to 4 stars.
Amy
Sep 2025
When my mother was transferred here for skilled nursing, they were woefully unprepared and didn’t appear to care about her. She was transferred from Medical City Plano and neither the hospital nor Lindan Park ensured that her pain meds made it with her. She was unable to get up on her own, which they were aware of, but when she needed to go to the bathroom they just pointed at the wheelchair and told her to use that to get to the toilet. Around 9 hours after she was brought to the facility, she couldn’t hold her bladder anymore and since no one would help her get up, she was humiliated and wet herself. She ended up calling me while weeping in absolute agony 3 hours after that because her pain medicine still hadn’t been delivered and the cancer in her spine had her crippled with pain. When she called me I bolted across town at midnight (12 hours after she was brought to the facility) and arrived to my mom soaked in urine, freezing, and crying. Multiple times I waved a staff member over and they said “someone will come help”. After 45 minutes of this, my husband and I decided this was unacceptable. We had to demand repeatedly over the course of the next 2 hours for them to call an ambulance and transport her to the hospital. About 15 minutes before the medical transport arrived, a CNA FINALLY changed my mom’s bedding and put a diaper on her. Just in time for the paramedics to arrive and take her away. That night I begged the doctor in the ER to admit her because I knew if she went back to Linden Park, it would continue to be a nightmare. We ended up getting her to a completely different skilled nursing facility (Presbyterian Village North) after that and they were far better and actually made sure she had her medicine and proper support from staff. It was an arduous ordeal that we went through with Lindan Park and I would never send anyone there.
Raymond Dodd
Sep 2025
My wife was admitted for short term medical care and rehab after a week long hospital stay. Very clean facility. The staff was great and frequently checked in on my wife. Good meals and activities. I would recommend this facility to anyone who needs short term rehab or long term care for a loved one.
Michelle Klaassens
May 2025
You won't find a better nursing home than Lindan Park! The hardest thing to do is to move your parent into a nursing home, especially when you live out of state, but everyone at Lindan Park has been so wonderful to my mom. The nurses have stayed in constant communication with me and everyone there has treated her like family. They were truly a blessing especially during her last moments last week. I highly recommend this facility!
10 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2025
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 2, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 1, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 18, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 18, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 31, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lindan Park Rehabilitation Center offers Skilled Nursing / Long Term Care.
Lindan Park Rehabilitation Center is located at 1510 N Plano Rd in Richardson, Texas.
Reviews of Lindan Park are sharply split, with several families praising the compassion and communication of specific staff members while others describe serious lapses in basic care and cleanliness. This mix suggests care quality may depend heavily on which staff are on duty at a given time, so families should visit and ask direct questions about staffing consistency.
Lindan Park Rehabilitation Center had 10 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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