Bizzy2021
Jul 2026
Beware of the director. Unprofessional and does not trust her staff.
Twin Rivers
1720 N. Plano Road
4.6(47 ratings)
1 / 5Quick Facts
- Family rating
- 4.6 (47)
- Total units
- 122
- Staff availability
- On-site staff available 24/7 for support
- Pet policy
- Pet-friendly community welcoming residents' animals
- Operator
- Managed by Grace Management for over 40 years
Richardson average: 4.3
What Families Think
Reviewers consistently praise the staff and activities at Twin Rivers, especially within the memory care neighborhood, describing attentive caregivers and engaged, thriving residents. Families mention feeling reassured about safety and cleanliness, with several highlighting specific staff members by name for their responsiveness and warmth.
The Good
- Staff described as attentive and knowledgeable about dementia care
- Active, engaging daily activities with published monthly calendar
- Property consistently described as clean and well maintained
- Responsive management addressing family concerns quickly
- Strong sense of community and fellowship among residents
AI-generated from reviews and community data.
About Twin Rivers
Twin Rivers Assisted Living and Memory Care in Richardson, Texas offers assisted living and memory care services in a newly refreshed, single-story pet-friendly community. Staff are available on-site 24/7 to support residents throughout the day.
The community features an on-site fitness center, a bistro for dining with friends, a community courtyard, and covered outdoor porches and lounge areas for residents to enjoy. These spaces are designed to support active engagement and social connection among residents.
Located in the northern Dallas suburbs between I-635 and President George Bush Turnpike, Twin Rivers is conveniently positioned near Project Eden Community Garden, Lookout Park, and The Raindrop of Dallas community center. The community is also close to shopping centers including Camelot Shopping Center, Arapaho Central Park, and Richardson Plaza, as well as area hospitals such as Methodist Richardson, Baylor Scott & White, and Medical City Plano.
Twin Rivers is part of the Grace Management family, which has managed senior residential communities for over four decades. The community embraces a philosophy focused on helping residents live life to the fullest and age in place with dignity and support.
The community is pet-friendly, welcoming residents' animal companions as part of their living experience.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.6overall · 47 ratings combined
4.6★ on Google (47)
Stephanie h
Mar 2026
We are very happy with the memory care Village at Twin Rivers. Moving your loved one to memory care is very difficult and emotional, but the staff made the transition comfortable for our parent and family. Our parent is very happy and thriving and chooses to spend all their time in the common area socializing and doing activities. Lakeisha makes things very fun and keeps the residents engaged with activities they enjoy and benefit from. Lakeisha and her staff know and understand dementia/Alzheimer’s care and how to support the residents. We are very thankful to have found Twin Rivers.
Ronnie Webb
Mar 2026
Twin Rivers and staff are exceptional.<br>Dedicated to the residents!
Cheryl Carson
Mar 2026
This facility is clean and staff very helpful and I Love Mona’s smile
Belinda Gardner
Mar 2026
The Village (memory care) at Twin Rivers has been my dad’s home for over a year now. I am assured that he is well cared for by the CNAs and Med Techs. The Village has a phenomenal activities director. When I visit, there is always something going on. There is a published monthly calender that shows all the activities. The director and other office staff are great as well—responsive to any concerns I might have. I know my dad is safe.
Frequently Asked Questions
What types of care does Twin Rivers offer?
Twin Rivers offers Assisted Living.
Where is Twin Rivers located?
Twin Rivers is located at 1720 N. Plano Road in Richardson, Texas.
What do families say about Twin Rivers?
Reviewers consistently praise the staff and activities at Twin Rivers, especially within the memory care neighborhood, describing attentive caregivers and engaged, thriving residents. Families mention feeling reassured about safety and cleanliness, with several highlighting specific staff members by name for their responsiveness and warmth.
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