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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Linda Manor are sharply split: some families and former patients praise the nursing and rehab staff for compassionate, attentive care, while others report serious neglect during short-term rehab stays, including being left in soiled briefs and developing bed sores. The wide gap between five-star and one-star reviews suggests care quality may vary significantly depending on staffing levels at the time.
AI-generated from reviews and community data.
Linda Manor Extended Care Facility is a senior living community in Leeds, Massachusetts offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 22 reviews.
Linda Manor Extended Care Facility in Leeds, Massachusetts provides assisted living, memory care, and skilled nursing care. The campus is located near Northampton in the Pioneer Valley region.
The facility offers assisted living with all-inclusive fees and a vibrant engaging lifestyle, as well as specialized memory care and skilled nursing and rehabilitation services. Linda Manor Extended Care provides high-quality short-term rehabilitation, compassionate long-term care, and specialized dementia care for residents whose care needs progress beyond assisted living.
The community is situated in the greater Northampton area, allowing residents to live close to family and friends while receiving support from skilled nurses. The location offers access to the amenities and character of the Pioneer Valley region.
Linda Manor emphasizes a compassionate, caring team dedicated to providing support and assistance, with particular attention to residents with dementia and those requiring rehabilitation services.
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Help Me Choose2.6overall · 22 ratings combined
2.6★ on Google (22)
Justin Lane
Mar 2026
If you want your family to have some of the worse care possible send them here. They tell residents to soil their briefs , don’t reposition them, leave them unattended for hours. My family member was recently there and got bed sore due to lack of care. This place should be ashamed.
Mary Walbridge
Nov 2025
I was in Linda Manor Extended Care Facility, for over a month, from October 15th to November 18th this year. I didn't want to leave! They took such amazing care of me, ALL the nurses, ALL the CNA's, physical therapy department- ALL went above and beyond taking such fantastic care of me!!! I love you all and miss you all! I will be in shortly to visit you soon!! XOXO❤️
Jacob Mikalunas
Sep 2025
Great place! I love it here! If you need to dump your dying grandpa somewhere and don’t wanna take care of him, this is the place! Great staff, super nice and they are all wonderful, the place is surprisingly clean too! ☺️☺️☺️ 10 out of 10 would recommend those who cannot afford to take care of their loved ones!!! ❤️
Christina Surner
Jul 2025
After having experienced many extended care facilities in the past, this facility has been our absolute favorite by far for our father during his stroke recovery! The nurses and therapists treat our father with dignity, love, and patience, celebrating each small victory along the way. The facility is always clean and safe, and the lovely outdoor sitting areas make visiting peaceful and enjoyable. My family and I are grateful to have found Linda Manor Extended Care facility.
Emily Hickson
Aug 2024
My mother was recently at Linda Manor for what was expected to be at least a week of Rehabilitation, following a transfer from the hospital where she had knee replacement surgery. Her stay lasted two nights, during which my mother was left in soiled pants (while being told to hold her urine) through two entire nights and exposed to Covid. I’m appalled and disgusted with how my mother was treated, and I can only imagine what other residents, who require more intensive care, are experiencing. Linda Manor is grossly understaffed. And this is the sole part of the problem. If staff were paid a living wage, which they absolutely deserve for the difficult work they do, then I believe the care would be drastically improved. Sadly, until this happens, the facility will continue to decline. I will be encouraging anyone I know to avoid placing their loved ones at Linda Manor.
7 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 4, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 3, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Install properly constructed windows in hallway walls or doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Linda Manor Extended Care Facility offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Linda Manor Extended Care Facility is located at 349 Haydenville Road in Leeds, Massachusetts.
Reviews for Linda Manor are sharply split: some families and former patients praise the nursing and rehab staff for compassionate, attentive care, while others report serious neglect during short-term rehab stays, including being left in soiled briefs and developing bed sores. The wide gap between five-star and one-star reviews suggests care quality may vary significantly depending on staffing levels at the time.
Linda Manor Extended Care Facility had 7 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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