Rob Gnight
Jul 2026
Avoid this place
1 / 6Quick Facts
What Families Think
Families describe Legacy Place Parma as clean and community-oriented, with several reviewers praising kind, attentive staff and a manager who responds quickly to concerns. At the same time, other reviewers report inconsistent aide responsiveness to call buttons and staffing shortages affecting care, and a few describe serious incidents involving safety and management responsiveness.
The Good
- Reviewers describe the facility as very clean
- Staff described as kind, patient, and attentive
- Strong sense of community between residents and staff
- Manager Danielle described as responsive to concerns
- Positive experiences reported in the memory care unit
The Bad
- Several reports of aides slow to respond to call buttons
- Staffing shortages mentioned as affecting care delivery
- One report of a resident's broken leg not promptly addressed
- One report of bed bugs and unprofessional administration
AI-generated from reviews and community data.
Legacy Place Parma is a senior living community in Parma, Ohio offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 23 reviews.
About Legacy Place Parma
Legacy Place Parma is an assisted living community in Parma, Ohio. The facility houses residents who need support with daily activities and has a memory care unit for those with cognitive decline.
Family reviews paint a mixed but largely positive picture. Many visitors and relatives highlight the cleanliness of the physical environment and a warm community feel where staff and residents interact genuinely. One family noted the staff is "incredibly kind, patient, and attentive," while another appreciated how "the facility is clean, inviting, and feels like a real community, not just a place to stay." Managers, including Danielle, are described as responsive and quick to address concerns. However, some families report inconsistent aide responsiveness to call buttons, and staffing shortages have been mentioned as affecting care delivery. A small number of reviews raise serious concerns about safety and management responsiveness, though these are outliers among the feedback provided.
Legacy Place Parma holds a 3.4 out of 5 rating based on 21 Google reviews, reflecting variability in residents' and families' experiences. Those with positive outcomes tend to emphasize the facility's cleanliness, caring staff, and community atmosphere, while concerns center on operational consistency and responsiveness during critical moments.
Types of Care at Legacy Place Parma
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Legacy Place Parma
3.3overall · 23 ratings combined
3.3★ on Google (23)
Mark Jaszczak
Jul 2026
Everyone seems to want help around here, but slow on the response time.<br><br>I have been eating instatutional food since was 14 off and on til I was 22, and the food here seems to be better than some in the past. They do tend to way over cook the vegetables.<br><br>Anthony, and Jaylen (sp) have been good to me when I needed help with a few minor things. Some medical and some not. The female aides have been very good to me as well, when I can catch them.
John Schossow
Jul 2026
Administrators are hot!
Ronald E Kisner
Jun 2026
The living is modern, easy if challenging at times. I ended up in the Assistant Living quarters after a questionable therapeutic evaluation removed me from the skilled nursing area following a traumatic event I had experienced. Manager. Danielle, is responsive and accommodating, and quick to act if things go wrong.<br><br>Unfortunately aides are often slow to respond to the help buzzer residents are given, or sometimes don’t show at all. Nurses are difficult to access particularly if there is an urgent issue to discuss.<br>Overall yhe food is good, but the kitchen seems unresponsive to requests. I indicated I did not eat red meat, but it is constantly offered on my plate.<br><br>Overall, staff is pleasant. The receptionist is very helpful, and one staff member was helpful in getting my diet changed from “ mechanical” to “ regular.”<br><br>The grounds are pleasant, but would suggest the smokers be relegated to a specific area.<br><br>I would recommend Legacy to any family looking for a clean, mostly efficient, facility for a love one in need. A friend once shared the largest toom on earth, is one for improvement.<br>R. E. Kisner
ALICIA VIERA
Jan 2026
With shortage of staff, the aides have to work longer hours, and yet they are still kind, caring and supportive and I feel like they should be paid<br>$ more$” Thank you my dear aides
Frequently Asked Questions
What types of care does Legacy Place Parma offer?
Legacy Place Parma offers Assisted Living and Memory Care.
Where is Legacy Place Parma located?
Legacy Place Parma is located at 7377 Ridge Rd in Parma, Ohio.
What do families say about Legacy Place Parma?
Families describe Legacy Place Parma as clean and community-oriented, with several reviewers praising kind, attentive staff and a manager who responds quickly to concerns. At the same time, other reviewers report inconsistent aide responsiveness to call buttons and staffing shortages affecting care, and a few describe serious incidents involving safety and management responsiveness.
How can families visit Legacy Place Parma?
Submit the Request Information form on this page to connect with Legacy Place Parma and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Prefer to stay home?
Home care agencies serving Parma bring help to the house: daily living, companionship, and respite for family caregivers.
