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Lee Health Home Health

12801 Westlinks Dr

3(11 ratings)· Fort Myers average: 4.4

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Lee Health Home Health

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1981
Certification
Medicare-certified home health agency since 1981
Therapy at home
Physical, occupational and speech therapy delivered in the home
Ownership
Run as a nonprofit organization
Medicare quality score
Rated 3.5 out of 5 stars by Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Lee Health Home Health is a nonprofit, Medicare-certified agency offering in-home nursing and therapy services. Reviewers praise the physical and occupational therapists, but several describe poor nursing follow-through, scheduling problems, and difficult communication through the call center.

What reviewers praise

  • Physical and occupational therapists praised by reviewers
  • Offers nursing, PT, OT, speech therapy at home
  • Medicare-certified agency since 1981
  • Medicare quality rating of 3.5 out of 5 stars
  • Nonprofit organization

What reviewers flag

  • Several reviewers report hard-to-reach staff and long call center waits
  • One report of a promised post-discharge visit that never happened
  • One report of nurses not cleaning or treating a serious wound
  • One report of a patient removed from the program after scheduling disputes
  • Mixed Google rating of 3 from only 11 ratings

AI-generated from reviews and community data.

Lee Health Home Health is a home health agency serving Fort Myers, Florida offering Home Health. Families rate it 3.0 out of 5 across 11 reviews.

About Lee Health Home Health

Lee Health Home Health is a Medicare-certified home health agency serving Fort Myers, FL and has been Medicare certified since 1981. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Lee Health Home Health 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Lee Health Home Health

Home Health

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Reviews of Lee Health Home Health

3overall · 11 ratings combined

3★ on Google (11)

Teri Allen

Dec 2025

via Google ↗ · Report

The Physical Therapist and Occupational Therapist were EXCELLENT!! The home nurses were not worth opening the door for. My husband had a terrible wound on his bottom. They looked at it once, never cleaned it, never put medicine on it. The ONLY thing they ever done is asked if I took a picture it. I would give the therapist 5 stars but the nurses all three of them would get a ZERO and would be fired if I were the boss.

Denise Finn

May 2021

via Google ↗ · Report

Javier Rebolledo was my 84 year old mother's home health physical therapist after her spinal surgery, and to say he was amazing would be an understatement. He taught her everything she shouldn't do and everything she should. It was a great experience on all fronts and I would highly recommend him to anyone that requires physical therapy.

Trish w

Jun 2018

via Google ↗ · Report

Gulf Coast Medical Center ER visit for a friend having a stroke. It was astonishing how fast she was seen and assessed. They had a neurologist do a video conference and assessment lickety split. She had imaging done, swallowing test and was started on treatment quickly. I was really impressed. Most important, MY FRIEND HAS MADE A FULL RECOVERY!

Scott Wolf

Jan 2018

via Google ↗ · Report

I don’t have a single nice thing to say about these people. Was promised a visit within 48 hours of my father’s hospital discharge, and it never happened. Refused to work with us to schedule visits. Was told that they couldn’t help us unless they could show up anytime with 1 hours notice. Nursing manager, Robin Right, refused to return phone call. Heart Failure Nurse, Violet, berated me at length for daring to take more than an hour to return a call even though it was the first time I’d not promptly returned a call. The nurse had called from an unrecognized number. They don’t care about the patient, they only care about themselves. In the end, father got so fed up he said he didn’t want it anymore and they kicked him out of the program even after I begged them not to. If you care about your family seek care elsewhere.

Laura Torres

Jan 2018

via Google ↗ · Report

This corporation needs a major overhaul. You have to sit on hold for 30+ minutes just to return a call from a doctor's office because all calls go through the very RUDE and incapable call center. Or you can press 1 and have them call back within an HOUR, where you have to put your life/job on hold to make SURE you don't miss their call (or you have to start the process over again). I feel like I'm the Lee Health employee, except I'm not getting paid! THEY ARE GETTING PAID FROM ME.

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By submitting, you're okay with us and Lee Health Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Lee Health Home Health is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

481 completed patient surveys, 34% response rate.

Hospital outcomes

  • Discharged to the community93%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations89%US 61%

Service area

Lee Health Home Health reports serving 37 ZIP codes, including Fort Myers, Cape Coral, Lehigh Acres, Bonita Springs, Fort Myers Beach, Naples, North Fort Myers, Alva, Boca Grande, Bokeelia and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107191. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Lee Health Home Health offer?

Lee Health Home Health offers Home Health.

Where is Lee Health Home Health located?

Lee Health Home Health is located at 12801 Westlinks Dr in Fort Myers, Florida.

What do families say about Lee Health Home Health?

Lee Health Home Health carries a 3.0 out of 5 rating from 11 Google reviews. Lee Health Home Health is a nonprofit, Medicare-certified agency offering in-home nursing and therapy services. Reviewers praise the physical and occupational therapists, but several describe poor nursing follow-through, scheduling problems, and difficult communication through the call center. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Lee Health Home Health?

Yes. Lee Health Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Lee Health Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Lee Health Home Health?

Submit the Request Information form on this page, or contact Lee Health Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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