Cheryl A Lindberg
Mar 2026
Do not expect proper care or attention to be provided, especially on the weekend. And now that I have expressed my displeasure, they won’t answer my phone calls.
3.7(33 ratings)· Lebanon average: 4.3
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 6CMS Care Compare
Lebanon Center is a skilled nursing facility focused on short-term rehabilitation, long-term care, and respite stays, with no independent family reviews currently available. The facility highlights an AHCA Silver Quality Award and staff leadership with clinical experience in nursing, oncology, and social services.
AI-generated from reviews and community data.
Lebanon Center is a senior living community in Lebanon, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 33 reviews.
Lebanon Center is a skilled nursing facility in Lebanon, New Hampshire, offering post-hospital short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare, Medicaid, and most private insurances, with staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.
The community is an AHCA Silver Quality Award Winner and a We Honor Veterans community partner with VA contract status. It provides comfortable common and lounge areas for residents to gather with friends and family, and maintains an alarm system to aid in the security of residents with cognitive deficits.
Lebanon Center is led by Nicole, a Licensed Nursing Home Administrator with experience in healthcare services and a nursing degree, alongside Dr. Bilal as Medical Director who organizes and coordinates medical care. The clinical team includes Vanessa, a Nurse Practitioner with experience in hematology and oncology, and Nia Perkins, Director of Nursing, who is committed to delivering excellent care and fostering a supportive environment through continuous education for staff.
The facility's interdisciplinary approach is supported by Andrew Lehto, Director of Social Services, who brings experience in community health and work on social determinants of health. The team coordinates comprehensive services including rehabilitation therapy, nursing care, medication management, and assistance with daily activities such as dressing and toileting.
Residents and families have noted the quality of rehabilitation services and the caring approach of staff across all departments, from dining and housekeeping to therapy and administrative support in transitioning back to independent living.
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Help Me Choose3.7overall · 33 ratings combined
3.7★ on Google (33)
Cheryl A Lindberg
Mar 2026
Do not expect proper care or attention to be provided, especially on the weekend. And now that I have expressed my displeasure, they won’t answer my phone calls.
Sundhara Linton
May 2025
My Mom was here for 5 weeks for rehab after hospitalization. The care team, the PT/OT team and social services all did a a very good job. They were responsive to my questions and concerns and treated my Mom with care and respect. The facilities are rather dated but the care was not.
Janet Lord
Dec 2024
Enjoyed meeting the new Administrator, Nichole, and appreciate her perspective of what needs to improve. I found Edward in good spirits and comfortable. Looking forward to seeing full permanent staff join the alteady dedicated and caring staff.
Sonja Stefan
Oct 2023
Very pleased with my first visit to see my father at the Genesis facility. The entire staff was extremely helpful, the facility was extremely clean, and my father loved his room. It was set up more like a double bedroom instead of a hospital room and he had a nice window that let in natural light. He was happy with his dinner and the Administrator was kind enough to show me the area where amenities were kept in case my dad needed anything. I am looking forward to seeing how his rehabilitation therapy goes but by the 1st impression I am sure it will go well.
Carrie Sharkey
Jan 2023
My mother-in-law has been at this facility since 2017 and my father-in-law was there for a short stay before he passed away. There have been many ups and downs in management and quality of care over the years-especially during Covid. But currently mom is being well-cared for and is as happy and healthy as advanced Alzheimer's allows. Her caregivers are compassionate and competent and they genuinely care for mom. Management is responsive to our concerns and requests and communication about mom's condition has been timely and thorough. Our deepest thanks to the Lebanon Center for the kindness and dignity they have given our mom. Her smiles, laughter and hugs (for us and her caregivers) are evidence that she is happy and loved in her home at the Center.
6 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Oct 31, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2025
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 25, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Sep 25, 2025
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2024
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity C of L: potential for minimal harm, widespreadCorrected Aug 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 16, 2024
Ensure the activities program is directed by a qualified professional.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 13, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity B of L: potential for minimal harm, patternCorrected Aug 29, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Jul 17, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023
Provide properly protected cooking facilities.
Severity C of L: potential for minimal harm, widespreadCorrected May 2, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity B of L: potential for minimal harm, patternCorrected Jun 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity B of L: potential for minimal harm, patternCorrected Jun 7, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lebanon Center offers Skilled Nursing / Long Term Care.
Lebanon Center is located at 24 Old Etna Road in Lebanon, New Hampshire.
Lebanon Center is a skilled nursing facility focused on short-term rehabilitation, long-term care, and respite stays, with no independent family reviews currently available. The facility highlights an AHCA Silver Quality Award and staff leadership with clinical experience in nursing, oncology, and social services.
Lebanon Center had 6 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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