MyLivingChoice

Lebanon Center

24 Old Etna Road

3.7(33 ratings)· Lebanon average: 4.3

Part of Genesis HealthCare · 137 communities · 4.1★ average

Lebanon Center, photo 11 / 6

Quick Facts

Total units
110
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
110
Veteran program
We Honor Veterans partner with VA contract
Quality recognition
AHCA Silver Quality Award Winner
Safety feature
Alarm system for cognitively impaired residents
Stay options
Offers respite care alongside long-term stays

What Families Think

Lebanon Center is a skilled nursing facility focused on short-term rehabilitation, long-term care, and respite stays, with no independent family reviews currently available. The facility highlights an AHCA Silver Quality Award and staff leadership with clinical experience in nursing, oncology, and social services.

The Good

  • AHCA Silver Quality Award Winner
  • We Honor Veterans partner with VA contract status
  • Alarm system for residents with cognitive deficits
  • Experienced clinical leadership team
  • Comfortable lounge areas for family visits

The Bad

  • No published family reviews to verify care quality
  • Google rating of 3.7 from only 32 reviews
  • No published pricing information available

AI-generated from reviews and community data.

Lebanon Center is a senior living community in Lebanon, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 33 reviews.

About Lebanon Center

Lebanon Center is a skilled nursing facility in Lebanon, New Hampshire, offering post-hospital short-term rehabilitation as well as long-term and respite care. The facility accepts Medicare, Medicaid, and most private insurances, with staff dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury.

The community is an AHCA Silver Quality Award Winner and a We Honor Veterans community partner with VA contract status. It provides comfortable common and lounge areas for residents to gather with friends and family, and maintains an alarm system to aid in the security of residents with cognitive deficits.

Lebanon Center is led by Nicole, a Licensed Nursing Home Administrator with experience in healthcare services and a nursing degree, alongside Dr. Bilal as Medical Director who organizes and coordinates medical care. The clinical team includes Vanessa, a Nurse Practitioner with experience in hematology and oncology, and Nia Perkins, Director of Nursing, who is committed to delivering excellent care and fostering a supportive environment through continuous education for staff.

The facility's interdisciplinary approach is supported by Andrew Lehto, Director of Social Services, who brings experience in community health and work on social determinants of health. The team coordinates comprehensive services including rehabilitation therapy, nursing care, medication management, and assistance with daily activities such as dressing and toileting.

Residents and families have noted the quality of rehabilitation services and the caring approach of staff across all departments, from dining and housekeeping to therapy and administrative support in transitioning back to independent living.

Types of Care at Lebanon Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Lebanon Center

3.7overall · 33 ratings combined

3.7★ on Google (33)

Cheryl A Lindberg

Mar 2026

via Google

Do not expect proper care or attention to be provided, especially on the weekend. And now that I have expressed my displeasure, they won’t answer my phone calls.

Sundhara Linton

May 2025

via Google

My Mom was here for 5 weeks for rehab after hospitalization. The care team, the PT/OT team and social services all did a a very good job. They were responsive to my questions and concerns and treated my Mom with care and respect. The facilities are rather dated but the care was not.

Janet Lord

Dec 2024

via Google

Enjoyed meeting the new Administrator, Nichole, and appreciate her perspective of what needs to improve. I found Edward in good spirits and comfortable. Looking forward to seeing full permanent staff join the alteady dedicated and caring staff.

Sonja Stefan

Oct 2023

via Google

Very pleased with my first visit to see my father at the Genesis facility. The entire staff was extremely helpful, the facility was extremely clean, and my father loved his room. It was set up more like a double bedroom instead of a hospital room and he had a nice window that let in natural light. He was happy with his dinner and the Administrator was kind enough to show me the area where amenities were kept in case my dad needed anything. I am looking forward to seeing how his rehabilitation therapy goes but by the 1st impression I am sure it will go well.

Carrie Sharkey

Jan 2023

via Google

My mother-in-law has been at this facility since 2017 and my father-in-law was there for a short stay before he passed away. There have been many ups and downs in management and quality of care over the years-especially during Covid. But currently mom is being well-cared for and is as happy and healthy as advanced Alzheimer's allows. Her caregivers are compassionate and competent and they genuinely care for mom. Management is responsive to our concerns and requests and communication about mom's condition has been timely and thorough. Our deepest thanks to the Lebanon Center for the kindness and dignity they have given our mom. Her smiles, laughter and hugs (for us and her caregivers) are evidence that she is happy and loved in her home at the Center.

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Government Inspection History

6 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 6, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Oct 31, 2025

Aug 14, 2025Fire Safety StandardHealth Standard12 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2025

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 7, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 25, 2025

Jul 7, 2025Health Complaint3 citations
  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025

Jul 11, 2024Fire Safety StandardHealth Standard18 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2024

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2024

  • Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 16, 2024

  • Ensure the activities program is directed by a qualified professional.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 12, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 13, 2024

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity B of L: potential for minimal harm, patternCorrected Aug 29, 2024

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jul 17, 2024

Nov 21, 2023Health Complaint2 citations
  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 3, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2024

Apr 19, 2023Fire Safety StandardHealth Standard7 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide properly protected cooking facilities.

    Severity C of L: potential for minimal harm, widespreadCorrected May 2, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B of L: potential for minimal harm, patternCorrected Jun 8, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity B of L: potential for minimal harm, patternCorrected Jun 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lebanon Center offer?

Lebanon Center offers Skilled Nursing / Long Term Care.

Where is Lebanon Center located?

Lebanon Center is located at 24 Old Etna Road in Lebanon, New Hampshire.

What do families say about Lebanon Center?

Lebanon Center is a skilled nursing facility focused on short-term rehabilitation, long-term care, and respite stays, with no independent family reviews currently available. The facility highlights an AHCA Silver Quality Award and staff leadership with clinical experience in nursing, oncology, and social services.

How did Lebanon Center do on recent health and safety inspections?

Lebanon Center had 6 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lebanon Center?

Submit the Request Information form on this page to connect with Lebanon Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Lebanon Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lebanon.

Prefer to stay home?

Home care agencies serving Lebanon bring help to the house: daily living, companionship, and respite for family caregivers.