David Fondren
Jun 2026
Staff are amazing they help me out and got me back on my feet walking they gave me the upmost respect
1 / 5Quick Facts
- Total units
- 88
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 88
- Inspections
- View history (53 citations)
CMS Care Compare
What Families Think
Families reviewing Laurels of West Carrollton consistently praise the compassion and attentiveness of nursing staff, naming several caregivers by name for their kindness. Reviewers also highlight clean, well-stocked rooms and surprisingly good food, with no significant complaints noted in the available reviews.
The Good
- Staff repeatedly praised by name for compassion
- Clean, well-stocked resident rooms
- Responsive management answering move-in questions
- Meals described as flavorful and well-prepared
- Residents and staff described as happy, welcoming
AI-generated from reviews and community data.
Laurels of West Carrollton is a senior living community in West Carrollton, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 246 reviews.
About Laurels of West Carrollton
Laurels of West Carrollton is a skilled nursing and long-term care facility in West Carrollton, Ohio, with a licensed capacity of 88 residents. It serves patients requiring post-acute rehabilitation as well as those with ongoing care needs, including a memory care unit.
Family experiences at the facility are notably mixed. Many families consistently praise individual staff members, particularly nurses like Michelle L and nursing assistants like Vickie and Tamiko, for compassionate, attentive care. One family noted that staff "treated my mother as if she was their loved-one." Families also highlight strong support from administrative staff like Deara Turner in transportation and scheduling. However, several families report significant concerns: therapy services were implemented without proper authorization from power of attorney; staffing shortages led to delayed response to call buttons; one family experienced a therapy department staffing crisis that resulted in residents receiving far less therapy than promised; and a few families noted cleanliness issues and gaps in staff training for behavioral management.
The facility holds a 4.4 out of 5 rating across 246 Google reviews. While many families describe feeling welcomed and safe, and praise the compassion of standout staff members, others encountered administrative missteps and inconsistent service levels that suggest quality of care may depend significantly on which staff members are involved and circumstances at the time of admission.
Types of Care at Laurels of West Carrollton
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Laurels of West Carrollton
4.4overall · 246 ratings combined
4.4★ on Google (246)
Rick Yeary
May 2026
Food was great. Servers were helpful and courteous. I will be back. Great service for community.
Kimber_L_Lee Cloned
May 2026
Best meal ever. Roast beef melted in your mouth. Even the carrots were unbelievable. Mashed potatoes and gravy topped it off With the role, so soft and fluffy. Thank you very much. It definitely hit the spot. I was licking my fingers, wishing I had more. You guys did a great job for our community God bless
Robyn Rader
May 2026
During a visit to a family member who is currently recovering from surgery at this facility, we were pleasantly surprised to discover the complimentary community dinners (we were told they do them once a month), which was a welcome amenity. The care provided to our family member has been exceptional.
Lara King
Apr 2026
My mom is a resident in the memory care unit of Laurels Of West Carrollton and I am very pleased with the level of care she has been receiving. The nurses, I do not remember everyone's names, have been very helpful, knowledgeable, kind and compassionate. I have not had any issues with any of the nurses or the staff. I would confidently say this is a very caring place to bring your loved ones. Vicki, Taylor and Tasha have gone above and beyond to make sure my mom is comfortable, feels safe and happy to be there. Thank you
Government Inspection History
10 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 19, 2026Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 25, 2026
Mar 19, 2026Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 13, 2026
Dec 30, 2025Health Complaint2 citations
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 30, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026
Sep 9, 2025Health ComplaintHealth Standard12 citations
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2025
Dec 16, 2024Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Apr 23, 2024Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Aug 2, 2023Health Complaint1 citation
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 23, 2023
Sep 19, 2022Fire Safety StandardHealth Standard18 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2022
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 21, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2022
Sep 19, 2019Fire Safety StandardHealth Standard11 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 24, 2019
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 24, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 24, 2019
Aug 2, 2018Fire Safety Standard2 citations
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2018
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Laurels of West Carrollton offer?
Laurels of West Carrollton offers Memory Care and Skilled Nursing / Long Term Care.
Where is Laurels of West Carrollton located?
Laurels of West Carrollton is located at 115 Elmwood Circle in West Carrollton, Ohio.
What do families say about Laurels of West Carrollton?
Families reviewing Laurels of West Carrollton consistently praise the compassion and attentiveness of nursing staff, naming several caregivers by name for their kindness. Reviewers also highlight clean, well-stocked rooms and surprisingly good food, with no significant complaints noted in the available reviews.
How did Laurels of West Carrollton do on recent health and safety inspections?
Laurels of West Carrollton had 10 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Laurels of West Carrollton?
Submit the Request Information form on this page to connect with Laurels of West Carrollton and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Laurels of West Carrollton? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of West Carrollton.
Wood Glen Alzheimer's Community
Dayton, Ohio0 mi
2.8(32)
Memory CareSkilled Nursing / Long Term Care
Canterbury Court
West Carrollton, Ohio1.1 mi
4.3(54)
Independent Living
The Wellington at Dayton
Dayton, Ohio1.4 mi
4.4(76)
Independent LivingMemory Care
Laurelwood Assisted Living & Memory Care
Dayton, Ohio1.5 mi
3.9(98)
Assisted LivingMemory Care
The Trinity Community at Miami Township
Dayton, Ohio2 mi
4.7(31)
Independent Living
Sycamore Glen Kettering Health Senior Living
Miamisburg, Ohio2 mi
4.4(64)
Assisted LivingIndependent Living
Prefer to stay home?
Home care agencies serving West Carrollton bring help to the house: daily living, companionship, and respite for family caregivers.
