4.3(78 ratings)· Philadelphia average: 4.2
1 / 5CMS Care Compare
Most reviewers describe Laurel Square as a warm, tightly-knit skilled nursing and rehab facility where the admissions director and nursing staff are singled out for personal attention and communication with families. A handful of reviewers, however, report serious concerns about cleanliness, odors, and one account of neglect and a medication error, alongside repeated but milder complaints about the food.
AI-generated from reviews and community data.
Laurel Square Healthcare & Rehabilitation Center is a senior living community in Philadelphia, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.3 out of 5 across 78 reviews.
Laurel Square Healthcare & Rehabilitation Center is an 87-bed subacute rehabilitation and skilled nursing facility located in the East Oak Lane section of Philadelphia, Pennsylvania. Described as intimate and cozy, the community serves North Philadelphia and the surrounding areas with a continuum of post-acute services and long-term care.
The facility emphasizes a warm and homelike environment where residents are treated as family members. Laurel Square is a member of Nationwide Healthcare Services and focuses on delivering post-hospital care aimed at expediting recovery.
Following extensive renovations, Laurel Square offers specialized clinical programs including intensive orthopedic rehabilitation, complex wound care, and short-term respite and restorative care.
The community is located at 1020 Oak Lane Avenue, Philadelphia, PA 19126.
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Help Me Choose4.3overall · 78 ratings combined
4.3★ on Google (78)
Christopher Kingsberry
Jul 2026
Please note things can always change. Nonetheless for the past year staff has been stable, the facility has been clean and my brother’s needs and concerns has been addressed in a timely manner. In addition other residents appear comfortable and content. The program provides activities such as bingo, religious services by outside organizations.
l ward
Jul 2026
These people are nasty , they treat the patients horribly, they will call PCA and make reports against the family when they are abusing or neglecting your family member to try and protect themselves. My grandmother list 60 pounds in their care. Doctor Rosen was giving her Diabectic medicine when she isn't diabetic. KATHY WHITE the director is very aggressive and screams but claims its passion yet its unstable behavior to be a director. I made complaints about these things instead I was ignored and they made a false report to PCA after trying yo extort my grandmother for money for her stay and then discharged her claiming it was unsafe for her to come with me. Watch these people if you love your family members dont send them here.<br>BASIL WATSON needs to be investigated he threatens family members and then uses PCA as a crutch to hide from the abuse and neglect being done by his staff. They do alot of insubordination and these guys are having parties instead of caring for the patients.
Tonia Braswell-Cash
May 2026
Great facility! Small and quaint, concentrating on patient care and quality of life!
Darla Rilice
May 2026
The building was clean, organized, and had a comfortable environment. The staff was professional, and very helpful during orientation. Everyone made me feel welcomed and supported
Eric Solomon
May 2026
I came back to Laurel Square. Received the care to get back in track. Would recommend highly. Thanking all the staff and admiration from Laurel Square. Kudos to all job well done.<br>Eric S
10 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 6, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 15, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2025
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 17, 2024
Have enough backup water supply for essential areas of the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 25, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Laurel Square Healthcare & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Laurel Square Healthcare & Rehabilitation Center is located at 1020 Oak Lane Avenue in Philadelphia, Pennsylvania.
Most reviewers describe Laurel Square as a warm, tightly-knit skilled nursing and rehab facility where the admissions director and nursing staff are singled out for personal attention and communication with families. A handful of reviewers, however, report serious concerns about cleanliness, odors, and one account of neglect and a medication error, alongside repeated but milder complaints about the food.
Laurel Square Healthcare & Rehabilitation Center had 10 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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