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Lakeview Nursing and Rehabilitation Center

735 WEST DIVERSEY

2.6(68 ratings)· CHICAGO average: 3.9

Lakeview Nursing and Rehabilitation Center, photo 11 / 2

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
178

What Families Think

Reviews of Lakeview Nursing and Rehabilitation Center are sharply mixed, with some families praising compassionate staff and a caring admissions process, while others report serious safety and care concerns. The community's overall Google rating of 2.6 out of 5 from 68 reviews reflects this divide, with several one-star reviews describing distressing experiences.

The Good

  • Staff described as compassionate and caring
  • Admissions director praised for empathy and clear communication

The Bad

  • One detailed report of severe neglect, medical errors, and mistreatment
  • One report of unsafe, drug-related activity happening outside the building
  • Overall Google rating is low, 2.6 out of 5 from 68 reviews

AI-generated from reviews and community data.

Lakeview Nursing and Rehabilitation Center is a senior living community in CHICAGO, Illinois offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.6 out of 5 across 68 reviews.

About Lakeview Nursing and Rehabilitation Center

Lakeview Nursing and Rehabilitation Center is a skilled nursing / long term care community in CHICAGO, Illinois.

Families rate Lakeview Nursing and Rehabilitation Center 2.6 out of 5 based on 68 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Lakeview Nursing and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Lakeview Nursing and Rehabilitation Center

2.6overall · 68 ratings combined

2.6★ on Google (68)

Anders

Jun 2026

via Google

There are always scary people hanging outside of here - asking for money, gambling, playing music - can’t tell if they are workers, patients, or just people hanging out to get drugs - the environment implies that medication is being sold- the nurses I see are so scary

Casper Cnucis

Apr 2026

via Google

I’m sure the owner would get paid more if this place was knocked down and condos were built, depending on what owner it is this week. Although the ground would be tainted with such bad suffering the future construction would be haunted. Run from this place. Look at other places. You have the best choices all around you - like Warren Barr and Elevate Care Lincoln Park. I wouldn’t put a comatosed dog here. Actually, no. I wouldn’t even put a dog here for care or an earthworm for that matter. Run!

John Stare

Nov 2025

via Google

The staff at this facility is excellent! They are very compassionate and caring! I would recommend for anyone looking for a nursing home for their loved one.

victor wicks

Apr 2025

via Google

Lakeview was a wonderful experience when I visited for my dad. The admission director Ms.Talia was very compassionate and expressed sincere empathy as she explained indeptly the various processes throughout the facility. When the time comes and we're prepared to find a residence for my dad, rest assured, Lakeview rehabilitation will be at the top of our list.

Sharon Hernandez

Dec 2024

via Google

If I could rate no stars I would. This place is absolutely horrible. My grandfather was at this facility for a week and a half. Within that time, they abused him mentally and verbally. He is on oxygen and a cpap machine at night. They went three days without putting on the cpap machine. Their nurse saying she checked on him and his roommate, but she didn’t put the cpap machine on? He facetimes us all hours for us to see what is going on. There is no excuse why his cpap was not put on if she entered the room. They tried to give him food he was allergic to and then tried to take the food off the plate but still gave him the food it cross contaminated with WHILE I WAS THERE, I had to tell them absolutely not he could die. They then never brought him anything to eat or drink at all for lunch. They told him his BMI was to much so he couldn’t eat much and gave him a tiny amount of food. He lost 13 POUNDS IN 10 DAYS FROM NOT HAVING ACCES TO PROPER FOOD. Refusing him to stand or walk even though he was sent there to get help walking because he can stand and walk with a walker, but needs help to get back to doing it consistently. They told us he was now a hoyer and they would never allow him to walk in their facility again. They were refusing him water because he had a water restriction, but legally you cannot refuse him water. You can inform him of the restriction, but if he tells you he doesn’t care, you must give him the water. The DON literally told my mom if we approved him to have water, not to be mad at her if we found him dead in his bed. Their staff is extremely disrespectful. One staff member told him he was the worst patient she ever had and put a diaper on him without his consent and humiliated him. Their admission coordinator lied through her teeth about every single thing just to get us to agree to send him there and then was never heard from again. They refused to shower him for 10 DAYS. No access to activities. Took 5 hours to get an ambulance to leave. We called 911 3 times, and no one came to help us. My grandfather was threatening to rip off his oxygen and walk out (which he could die from) because he was scared to be there. During this entire time the staff were all making fun of him and told us they would not allow us to use a portable oxygen tank to transport him ourselves. Even though the police came and could have brought the tank back. Now that he is removed safely from the facility the DON, Doctor, and admission coordinator have all been trying to persuade us to bring him back, even though we have asked for no further contact. During these calls they are questioning if we reported abuse or neglect to the state elderly protection agency. We had to threaten them with calling the police to get them to stop contacting us. I would never send anyone here if I wanted my family member to survive.

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Government Inspection History

18 inspection visits in the last three years, 79 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 30, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2026

Mar 6, 2026Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

Oct 10, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2025

Jun 12, 2025Fire Safety StandardHealth Standard15 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Develop Emergency Preparedness policies and procedures.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 25, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2025

May 29, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025

May 8, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 23, 2025

Mar 25, 2025Health Complaint2 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Dec 20, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2025

Oct 11, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

Aug 22, 2024Health Complaint1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

Jul 12, 2024Health Complaint4 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 27, 2024

May 23, 2024Fire Safety StandardHealth Standard13 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024

  • Post nurse staffing information every day.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

Apr 8, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 21, 2024

Mar 29, 2024Health Complaint3 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 11, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2024

Nov 17, 2023Health Complaint5 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

Aug 25, 2023Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 15, 2023

Jul 28, 2023Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 10, 2023

Apr 14, 2023Fire Safety StandardHealth Standard23 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2023

  • Ensure staff are vaccinated for COVID-19

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 5, 2023

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity C of L: potential for minimal harm, widespreadCorrected May 5, 2023

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity C of L: potential for minimal harm, widespreadCorrected May 5, 2023

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected May 5, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lakeview Nursing and Rehabilitation Center offer?

Lakeview Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

How much does Lakeview Nursing and Rehabilitation Center cost?

Lakeview Nursing and Rehabilitation Center has not published its pricing. For context, communities in CHICAGO that publish rates start around $1,059 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Lakeview Nursing and Rehabilitation Center located?

Lakeview Nursing and Rehabilitation Center is located at 735 WEST DIVERSEY in CHICAGO, Illinois.

What do families say about Lakeview Nursing and Rehabilitation Center?

Reviews of Lakeview Nursing and Rehabilitation Center are sharply mixed, with some families praising compassionate staff and a caring admissions process, while others report serious safety and care concerns. The community's overall Google rating of 2.6 out of 5 from 68 reviews reflects this divide, with several one-star reviews describing distressing experiences.

How did Lakeview Nursing and Rehabilitation Center do on recent health and safety inspections?

Lakeview Nursing and Rehabilitation Center had 18 government inspection visits in the last three years, with 79 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lakeview Nursing and Rehabilitation Center?

Submit the Request Information form on this page to connect with Lakeview Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Lakeview Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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