MyLivingChoice

City View Multicare Center

5825 West Cermak Road

2.6(75 ratings)

City View Multicare Center — photo 11 / 5

Quick Facts

Total units
485
Facility size
Licensed for up to 485 residents
Population served
Also serves residents with psychiatric care needs
Therapy services
On-site physical therapy department mentioned by reviewers

What Families Think

City View Multicare Center is a large skilled nursing and long-term care facility in Cicero, Illinois, with a mixed reputation reflected in its 2.6 out of 5 rating across 75 Google reviews. Some families and residents praise compassionate staff, effective therapy services, and a sense of community, while many others report serious concerns about cleanliness, safety, medication management, and communication. Several recent reviews note that new ownership has begun making improvements.

The Good

  • Compassionate, welcoming staff praised by several reviewers
  • Effective on-site physical therapy program noted by residents
  • Regular social events like birthday and holiday celebrations
  • Recent reviews cite improvements under new ownership
  • Accepts residents with psychiatric as well as skilled nursing needs

The Bad

  • Multiple reports of stolen resident belongings
  • Several reviewers describe roaches and bedbugs in the building
  • Multiple accounts of medication errors and inadequate monitoring
  • Reports of unresponsive administration and poor family communication
  • Several reviewers describe understaffing and unprofessional conduct

AI-generated from reviews and community data.

About City View Multicare Center

City View Multicare Center is a skilled nursing / long term care community in Cicero, Illinois. The community is licensed for up to 485 residents.

Families rate City View Multicare Center 2.6 out of 5 based on 75 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

2.6overall · 75 ratings combined

2.6★ on Google (75)

Julia Goolia

Apr 2026

via Google

The owners of this place Infinity own many other nursing homes, look them up.<br>All horrible!!!! 5 star comments left by staff and corporate 😔 😟 🙁 😥<br>They run a business for profit, which means your family member is just a check.<br>Sad Sad truth is these are human beings not being properly cared for. I wish someone could prove this wrong.

Krystin Eldridge

Dec 2025

via Google

This place is gross. They don’t have skilled staff, the place stinks and their are dead roaches in the “salon.” People that come there are not well looked after and their belongings always go missing. I’ve not been able to bring my aunt anything because it keeps getting stolen. I’m so glad she moved out of here. If you leave your person here, they will not live with any amount of dignity

Roseann B

Mar 2025

via Google

DISGUSTING! HORRENDOUS! DO NOT BRING YOUR LOVED ONES HERE!<br>IT SHOULD BE SHUT DOWN!

Kat Perez

Jun 2024

via Google

How do I get my best friend outta there. I called they put the phone down and I can hear a RN screaming at her saying “you’re not going anywhere “.

Request information

Ask about availability, pricing, or a tour. Your details go only to City View Multicare Center — never sold or shared.

Frequently Asked Questions

What types of care does City View Multicare Center offer?

City View Multicare Center offers Skilled Nursing / Long Term Care.

Where is City View Multicare Center located?

City View Multicare Center is located at 5825 West Cermak Road in Cicero, Illinois.

What do families say about City View Multicare Center?

City View Multicare Center is a large skilled nursing and long-term care facility in Cicero, Illinois, with a mixed reputation reflected in its 2.6 out of 5 rating across 75 Google reviews. Some families and residents praise compassionate staff, effective therapy services, and a sense of community, while many others report serious concerns about cleanliness, safety, medication management, and communication. Several recent reviews note that new ownership has begun making improvements.

Work at City View Multicare Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Cicero.