3.3(31 ratings)· West Allis average: 3.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Lamplight Inn of West Allis are mixed, with a 3.3-star average built from stories that range from families feeling deeply cared for to serious complaints about cleanliness and dementia care. Several reviewers praise the staff's warmth and the activity program, while others describe housekeeping lapses, safety concerns, and one report of theft and bed bugs.
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Lamplight Inn of West Allis is a senior living community in West Allis, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 31 reviews.
Lamplight Inn of West Allis is a skilled nursing and long-term care community in West Allis. The facility offers 24-hour staffing, an on-site nurse, medication management, emergency call systems, restaurant-style dining, social activities, wheelchair accessibility, housekeeping services, and gathering spaces.
Reviews of Lamplight Inn are decidedly mixed. Families and visitors report strongly differing experiences. Some reviewers praise the attentiveness of staff, the variety of activities, quality meals, and comfortable rooms, noting that residents appear content and engaged. Others raise concerns about cleanliness, maintenance issues including stains and water damage, food quality, and the facility's ability to manage residents with dementia. A few reviewers comment on the age of the building itself, suggesting it could benefit from renovation.
Reviewers consistently mention the activities program and the quality of staff care when expressing satisfaction. When dissatisfied, visitors point to specific concerns about hygiene, building condition, and adequate staffing expertise for specialized care needs. One reviewer noted that residents "actually call this place home," while another commented the facility does not retain residents who require hospice care.
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Help Me Choose3.3overall · 31 ratings combined
3.3★ on Google (31)
J Rose
Aug 2025
I'm not sure where some of these bad ratings are coming from- depending on the time of day and the circumstances , any facility will have an odor to it. And also depending on the time of day and circumstances things can look chaotic.<br>The staff cares deeply about the residents and the residents actually call this place home.<br><br>(They do NOT keep residents when they require hospice care . Please check on that when you are looking to have a resident here.)
Cranky Frankie
Aug 2022
It's an older building in an area that's changing..
TINA LOCKWOOD
Feb 2020
I have a friend who has lived here for quite a few years. He is very happy with the food and care he receives. He really enjoys the activities and most often when I stop in he is in one of their many activities. The staff has always been very polite to me. The building is older and like older homes, it could use some sprucing up. The main thing I would like to say is my friend is happy, he is safe and he loves the staff....that is the bottom line and so I would recommend Lamplight Inn to others who are looking to place their loved one in an assisted living facility.
Mark Renk (Marcus)
Feb 2020
Sister almost had heat sickness here
Amanda Kwiatkowski
Jan 2020
Honestly, I could give this a negative 100,000 stars if I could. For starters, if you see this place- RUN!!!<br>The employees steal money from resident's rooms, the place reeks, stains on the carpets, water stains on the ceilings, needs some serious renovation, the elevator is constantly broken.<br>The food, is such low quality it's worse than prison food. If they have a grudge against you, good luck getting your meal. You might as well go to a restaurant. The employees have major attitude problems, considering those residents are paying their salary with the high rent that they pay for such low quality living.<br>They allow residents to go to the dining room without under garments on, wearing revealing dresses in winter, letting *it* all hang out..<br>Certain rooms were designated "friendship suites" requiring an addition of a roommate that resident was not able to choose their own roommate so they'd be bunking with a complete stranger again I say, run far away.<br>A homeless shelter would be better then this place.<br>Nothing is cleaned, so why even bother having "cleaning people", a resident had their room so called, "clean" but the dust on top of the television (that was NOT high up) says otherwise. God forbid if you ask for an additional roll of toilet paper.. Who expects to only use one roll of toilet paper a week?<br>Multiple residents have reported finding bugs- including bed bugs in their rooms. This went unsolved for weeks.
Lamplight Inn of West Allis offers Skilled Nursing / Long Term Care.
Lamplight Inn of West Allis is located at 7400 W Greenfield Ave in West Allis, Wisconsin.
Lamplight Inn of West Allis carries a 3.3 out of 5 rating from 31 Google reviews. Reviews for Lamplight Inn of West Allis are mixed, with a 3.3-star average built from stories that range from families feeling deeply cared for to serious complaints about cleanliness and dementia care. Several reviewers praise the staff's warmth and the activity program, while others describe housekeeping lapses, safety concerns, and one report of theft and bed bugs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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