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Lakeland Village, photo 11 / 6

Quick Facts

Total units
93
Medicare rating
4 of 5

CMS Care Compare

Ownership
Government, State
Certified beds
93
Operator
State-operated facility, not privately run
Vocational programs
On-campus store, recycling, print shop, greenhouse, ceramics work
Respite care
Short-term respite stays for eligible individuals
Admissions process
Referrals coordinated statewide through DDA Region 1

What Families Think

Lakeland Village is a state-operated nursing and intermediate care facility in Medical Lake, WA serving individuals with intellectual and developmental disabilities. Reviews are sharply split: several reviewers, apparently current or former staff, raise serious concerns about staff safety and management response, while one long-term family member praises decades of loving, attentive care for a resident admitted in 1957.

The Good

  • Long-term family reports loving, careful care since 1957
  • Vocational and employment programs (store, greenhouse, print shop)
  • Sensory integration therapy for anxiety and self-injurious behavior
  • Short-term respite care available for eligible individuals

The Bad

  • Multiple reviewers report staff safety concerns with violent clients
  • One report that a complaint to the director went unaddressed
  • Mixed overall rating despite one strongly positive long-term account

AI-generated from reviews and community data.

Lakeland Village is a senior living community in Medical Lake, Washington offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 17 reviews.

About Lakeland Village

Lakeland Village is a state-operated nursing facility in Medical Lake, Washington that provides 24-hour care for approximately 210 individuals with intellectual and developmental disabilities. The facility is certified for 93 nursing facility beds and 190 intermediate care facility beds for individuals with intellectual disabilities and has been in operation since 1914.

The nursing facility provides support through nursing staff, occupational and physical therapy, and recreational activities. The intermediate care facility offers active treatment through habilitation programming in residential, vocational, and recreational therapy, as well as medical and nursing services. Staff includes nursing, attendant counselor, and nursing assistant certified personnel. The facility also provides short-term respite services for eligible individuals with intellectual and developmental disabilities.

Residents participate in extensive day programs using sensory integrative and interactive techniques including touch, pressure, massage, aromatherapy, relaxation, music, and movement activities. These programs incorporate electronic and assistive devices designed to reduce sensory defensiveness, anxiety, aggression, and self-injurious behavior while maintaining joint and muscle function.

The facility offers vocational and employment opportunities for residents, including work in an on-campus store, recycling, print shop services, greenhouse operations, and ceramics production, as well as contracted work for community businesses. The facility's purpose is to provide comprehensive, individualized plans of care in personalized home-like environments that promote independence, self-management, and honor human and legal rights. Admission is coordinated through DDA Region 1 Field Services staff with referrals received statewide.

Types of Care at Lakeland Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Lakeland Village

3overall · 17 ratings combined

3★ on Google (17)

Kora Sash

May 2026

via Google

When will staff actually be protected from violent clients or clearly malicious people?

Laura Helton

Sep 2024

via Google

The clients will always be the most wonderful thing about Lakeland Village. 1 star for the job having good benefits. 1 star for those clients who made my years worth it.

Daydreaming Defender

Aug 2024

via Google

A staff member named Ashley from this facility has been going around social media sharing experiences between clients, including but not limited to how clients bite, kick, and abuse her, and how good of a person she is for 'putting up with it'. The director (Kristina Frontino) has been contacted with nothing done regarding this, so I doN't trust this as a place to send yOuR paRents or familY members in need of help to. please look iNto your stAff!! if This is the sOcial media look they're okay with then i do not Recommend!

Sandy Wagner

Jul 2015

via Google

My sister has been a resident at Lakeland since 1957. I cannot say enough good things about how wonderful the people who care for Debbie are. It is always tragic to have to place a family member, but to know they are cared for lovingly and carefully is priceless.

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Government Inspection History

12 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 4, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2026

Dec 15, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

Oct 27, 2025Fire Safety StandardHealth ComplaintHealth Standard11 citations
  • Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 28, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2025

Jul 7, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

Mar 14, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025

Jan 23, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025

Sep 27, 2024Fire Safety StandardHealth Standard14 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity K of L: immediate jeopardy, patternCorrected Oct 25, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Meet other general requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 25, 2024

Sep 11, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024

Jun 20, 2024Health Complaint3 citations
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2024

Feb 22, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

Sep 12, 2023Infection ControlNo citations
Mar 16, 2023Fire Safety StandardHealth Standard7 citations
  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 21, 2023

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lakeland Village offer?

Lakeland Village offers Skilled Nursing / Long Term Care.

Where is Lakeland Village located?

Lakeland Village is located at State Highway 902 & Salnave Road in Medical Lake, Washington.

What do families say about Lakeland Village?

Lakeland Village is a state-operated nursing and intermediate care facility in Medical Lake, WA serving individuals with intellectual and developmental disabilities. Reviews are sharply split: several reviewers, apparently current or former staff, raise serious concerns about staff safety and management response, while one long-term family member praises decades of loving, attentive care for a resident admitted in 1957.

How did Lakeland Village do on recent health and safety inspections?

Lakeland Village had 12 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lakeland Village?

Submit the Request Information form on this page to connect with Lakeland Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Medical Lake.

Prefer to stay home?

Home care agencies serving Medical Lake bring help to the house: daily living, companionship, and respite for family caregivers.