3.7(15 ratings)· Hot Springs Village average: 4.3
1 / 5CMS Care Compare
Reviews for Lake Forest Senior Living at Hot Springs Village are sharply mixed: some visitors and families praise the food, cleanliness, and friendly staff, while others report serious lapses in care during short-term rehab stays, including slow response to call buttons and inadequate monitoring. The community sits within a large gated, lakeside setting and offers a continuum from independent living through skilled nursing.
AI-generated from reviews and community data.
Lake Forest Senior Living At Hot Springs Village is a senior living community in Hot Springs Village, Arkansas offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 15 reviews.
Lake Forest Senior Living at Hot Springs Village offers independent living, assisted living, long-term care, and post-acute services in Hot Springs Village, Arkansas. The community is located within the largest gated community in the U.S., surrounded by scenic lakes and golf courses, providing a continuum of care that adjusts to each resident's needs.
Independent living residents enjoy a maintenance-free lifestyle with the freedom to pursue hobbies and make new friends in the lakeside setting. Assisted living services provide daily assistance with a focus on comfort, dignity, and personal growth, allowing residents to live confidently with compassionate, personalized care. Long-term and post-acute care services deliver comprehensive support for extended recovery and ongoing medical needs.
Lake Forest Senior Living hosts Arkansas's largest Rock Steady Boxing program for Parkinson's disease and operates an extensive Wellness Center. The community offers free educational and wellness programs, and residents receive priority access to all levels of care within the continuum, ensuring support across changing needs.
The community emphasizes a warm, family-like atmosphere where residents and staff feel valued and respected. Care is patient-centered, with personalized support designed to enhance quality of life and encourage active engagement among residents.
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Help Me Choose3.7overall · 15 ratings combined
3.7★ on Google (15)
Robin White
May 2026
I have been to this community on several occasions. I have had their lunch and food has been great each time. The community looks clean and tidy with staff and residence always friendly. The residence that I have interacted with look happy.
Christin Barr
Feb 2026
My dad was in this place for 3 days. We are from out of state and before we arrived we could not speak or get calls back from the nursing staff on his condition. He was sent here for physical/ occupational and speech therapy. They bill themselves as skilled nursing. PT consisted of getting up to a wheelchair and toilet. When we arrived he was still in a hospital gown. It wasn’t until we told them we would be back that they had him sitting at a table to eat. He received no oral care or bathing. He was so dehydrated he ended up having seizures, we caught the seizure, they insisted he was tired. Finally after his blood pressure was too low to take they had to send him out. Please do not send your loved ones here, my dad would not have come out of here alive if we had not been there. The quality of care and the integrity from the staff is severely lacking.100% would never recommend.
Thomas Duncan
Oct 2025
Kristen (a while ago I had Courtney up instead of Kristen I don't know what I was thinking ) the manager of physical therapy is extremely helpful and extremely nice polite it's a great Christian facility their sign says in Christ, everyone is someone!! And they live that and they abide by that and I'm very grateful to them for that yes great facility
Julie Boyer
Feb 2024
My mom was here for a little over a week, from day one when she pushed her button for assistance it was rare that it took less than 15 minutes for someone to come help her. There was a time when she waited 2 hours needing to use the restroom and she kept getting informed someone would be there to help shortly. No one came and I called the person that answered was extremely rude regarding the situation. This issue was supposed to be resolved and for about a day they assisted in a timely manner but after that it was back to waiting too long for help. 100% don’t recommend allowing loved ones to stay here.
Tawnya Friske
Mar 2020
I love visiting the Good Samaritan Society - Hot Springs Village! The campus is gorgeous and the staff is very professional. It's so fun to see residents engaging in fun activities or having a cup of coffee. If you or a loved one are considering a move to a Sr Living community or need post acute care after a surgery, give them a call!
4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 6, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 12, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Lake Forest Senior Living At Hot Springs Village offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Lake Forest Senior Living At Hot Springs Village is located at 121 Cortez Rd in Hot Springs Village, Arkansas.
Reviews for Lake Forest Senior Living at Hot Springs Village are sharply mixed: some visitors and families praise the food, cleanliness, and friendly staff, while others report serious lapses in care during short-term rehab stays, including slow response to call buttons and inadequate monitoring. The community sits within a large gated, lakeside setting and offers a continuum from independent living through skilled nursing.
Lake Forest Senior Living At Hot Springs Village had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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