SoCal Viking
Jun 2025
A little leaven, leavens the whole lump, SMH :-/ sad :-(
Lake Arrowhead Home Health Care, LLC
28200 Highway 189, F240-64(7 ratings)
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Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2019
- Ownership
- Privately owned, small community-based agency
- Therapy services
- Physical, occupational and speech therapy delivered at home
- Medicare certification
- Medicare certified since 2019
- Medicare quality rating
- 2.0 out of 5 stars for patient care
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Lake Arrowhead Home Health Care is a small, privately owned, Medicare-certified home health agency serving mountain residents. Four of five Google reviewers praise the nurses as caring, knowledgeable and thorough, while one reports missed visits and poor care. Medicare rates its patient care quality 2.0 out of 5 stars.
What reviewers praise
- Reviewers describe nurses as compassionate and knowledgeable
- Lead nurse spent almost 2 hours on an intake
- Friendly, helpful phone staff
- Reviewers note good hygiene and clean instruments
- Offers nursing plus PT, OT, speech and social services
What reviewers flag
- Medicare rates patient care quality only 2.0 out of 5 stars
- One report of only two visits in two months despite a twice-weekly plan
- One report of rude staff and an unaddressed low blood pressure reading
- One report of being billed despite little care delivered
- Only 7 Google ratings, so limited review volume
AI-generated from reviews and community data.
Lake Arrowhead Home Health Care, LLC is a home health agency serving Lake Arrowhead, California offering Home Health. Families rate it 4.0 out of 5 across 7 reviews.
About Lake Arrowhead Home Health Care, LLC
Lake Arrowhead Home Health Care, LLC is a Medicare-certified home health agency serving Lake Arrowhead, CA and has been Medicare certified since 2019. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Lake Arrowhead Home Health Care, LLC 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Lake Arrowhead Home Health Care, LLC
Home Health
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Help Me ChooseReviews of Lake Arrowhead Home Health Care, LLC
4overall · 7 ratings combined
4★ on Google (7)
Cynthia Siemens Willman
Nov 2024
This is a group led by an extremely caring nurse with a lot of experience in health care issues, including those following major surgery. Even the folks who answer the phone at Lake Arrowhead Home Health Care are friendly and caring and go the extra mile. This team should be treasured in a mountain community where expert resources can be hard to find! Lisa has my undying gratitude for her help during a difficult time post-surgery.
Linda Gaston
Nov 2023
They came after I got discharged from hospice and they said they were gonna come twice a week. They only showed up twice in 2 months. And then they discharged me the physical therapist said that she can't even exercise me without me. Lying and the nurse says she can't do anything for me since I'm d. N, R, so there's no point in them coming here. So they're just charging me for doing nothing. One nurse was very overweight and could barely walk, the other nurse was very rude. They did nothing but take my BP which is so low they said they were supposed to call 911 but did nothing. I have asked for help this is what I got
Amy Martinez
Nov 2023
Super appreciative of Lisa at Lake Arrowhead Home Health. She came out for an intake/assessment of a family member and spent almost 2 hours with us providing support for our situation. She had many helpful ideas and suggestions for us. Thank you, Lisa, and Lake Arrowhead Home Health Care.
Pamela Blackwolf
Oct 2023
We cant thank Lisa, Karen & Sweet Sue enough! They are ALL so knowledgeable, caring, and amazingly helpful! Karen has been my husband's nurse since August, and she is so compassionate and caring to both of us. We feel so blessed that they've all been an integral and vital part of caring for him during his serious health issues, and we will be greatful to them forever 🙏🙏
Medicare Quality of Care
Lake Arrowhead Home Health Care, LLC is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety83%US 82%
72 completed patient surveys, 23% response rate.
Hospital outcomes
- Discharged to the community75%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral66%US 94%
- Patients got better at walking or moving around63%US 83%
- Patients got better at getting in and out of bed61%US 83%
- Patients got better at bathing64%US 86%
- Patients' breathing improved96%US 85%
- Patients got better at taking medications correctly50%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations76%US 61%
Service area
Lake Arrowhead Home Health Care, LLC reports serving 14 ZIP codes, including Big Bear City, Big Bear Lake, Blue Jay, Cedar Glen, Cedarpines Park, Crestline, Fawnskin, Green Valley Lake, Lake Arrowhead, Rimforest and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 553182. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Lake Arrowhead Home Health Care, LLC offer?
Lake Arrowhead Home Health Care, LLC offers Home Health.
Where is Lake Arrowhead Home Health Care, LLC located?
Lake Arrowhead Home Health Care, LLC is located at 28200 Highway 189, F240-6 in Lake Arrowhead, California.
What do families say about Lake Arrowhead Home Health Care, LLC?
Lake Arrowhead Home Health Care, LLC carries a 4.0 out of 5 rating from 7 Google reviews. Lake Arrowhead Home Health Care is a small, privately owned, Medicare-certified home health agency serving mountain residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Lake Arrowhead Home Health Care, LLC?
Yes. Lake Arrowhead Home Health Care, LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Lake Arrowhead Home Health Care, LLC?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Lake Arrowhead Home Health Care, LLC?
Submit the Request Information form on this page, or contact Lake Arrowhead Home Health Care, LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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