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Kingsway Home Health Services

7042 N Milwaukee Ave

3.6(10 ratings)· Niles average: 4.2

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Kingsway Home Health Services, photo 1

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2010
Transportation
Staff drive clients to doctor appointments, even distant ones

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Kingsway Home Health Services is a small home health agency serving Niles and the greater Chicago area, offering skilled nursing and therapy through individualized care plans. Reviews are mixed, with some families praising caring staff and transportation help, while others report serious concerns about staff professionalism and reliability.

What reviewers praise

  • Caregivers described as loving and caring
  • Staff provide transportation to medical appointments
  • Positive experience with skilled nursing support

What reviewers flag

  • One report of a caregiver drinking and sleeping on duty
  • One report of falsified time records by staff
  • One report of an unprofessional, complicated hiring process

AI-generated from reviews and community data.

Kingsway Home Health Services is a home health agency serving Niles, Illinois offering Home Health. Families rate it 3.6 out of 5 across 10 reviews.

About Kingsway Home Health Services

Kingsway Home Health Services is a home health care provider serving Niles, Illinois and the Chicago area, offering skilled nursing, therapy, and home health support services designed to meet clients in their own homes. Care is delivered through individualized care plans coordinated with physicians, with a focus on professional clinical care that maintains dignity and comfort.

The organization emphasizes structured communication between care teams and families throughout the care process. Services are tailored to each patient's medical needs and ongoing treatment, with nursing staff trained to provide both skilled clinical care and compassionate support to clients and their families.

Kingsway's stated mission is to provide the highest quality of home health care possible while supporting individuals to maintain a comfortable and healthy lifestyle. The company aims to meet each person's unique needs and help guide clients and families through their care options.

Types of Care at Kingsway Home Health Services

Home Health

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Reviews of Kingsway Home Health Services

3.6overall · 10 ratings combined

3.6★ on Google (10)

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Anthony M Blackmon Sr

Jun 2025

via Google ↗ · Report

I'm a father that receives a service for my child which have very complex health issues and anurse from this home care service her name miss Monica and tried to report me due to me mentioning bout her drinking and sleeping while caring for my child along with reporting for wok to punch in then leave and come back to punch out with paying my kids mother to not say nothing so she can make up time for not being here on weekends due to her being tired and still might not be here then. I guess from her other job is client before coming to care for my child need help then want to argue me bout it when I said if report you for this it's going to be a problem so she call herself trying to report me help

Loretta Waue

Feb 2023

via Google ↗ · Report

Good services. Good caregiver. Even takes you to all of your Doctor appointments even far away ones. Thank you.

Ivorie Chavours

Jun 2022

via Google ↗ · Report

I been to many agencies and this one by far the worse i ever been too,They take you thru so much red tape just to do an application practically disqualifying you before you even start or complete their application process i tried twice to apply with them very unprofessional and because of their unprofessionalism i never even got a real chance to fully apply other agencies i been too never makes it so complicated to do paperwork to get hired i wont waste my time there again in fact im wandering was it a form of discrimination because im black american and not african american

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By submitting, you're okay with us and Kingsway Home Health Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Kingsway Home Health Services is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

Service area

Kingsway Home Health Services reports serving 20 ZIP codes, including Chicago, Skokie, Evanston, Forest Park, Harvey, Niles, Park Forest, Wheeling. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148160. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Kingsway Home Health Services offer?

Kingsway Home Health Services offers Home Health.

Where is Kingsway Home Health Services located?

Kingsway Home Health Services is located at 7042 N Milwaukee Ave in Niles, Illinois.

What do families say about Kingsway Home Health Services?

Kingsway Home Health Services carries a 3.6 out of 5 rating from 10 Google reviews. Kingsway Home Health Services is a small home health agency serving Niles and the greater Chicago area, offering skilled nursing and therapy through individualized care plans. Reviews are mixed, with some families praising caring staff and transportation help, while others report serious concerns about staff professionalism and reliability. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Kingsway Home Health Services?

Yes. Kingsway Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Kingsway Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Kingsway Home Health Services?

Submit the Request Information form on this page, or contact Kingsway Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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