1 / 5Kingspoint Healthcare Services is a Houston-based home health and hospice agency with sharply mixed family feedback. Some clients report years of attentive, reliable care, while others describe repeated missed appointments and delayed caregiver pay that led to state complaints. The 3.2 rating across a small number of reviews reflects this inconsistency.
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Kingspoint Healthcare Services is a home health agency serving Houston, Texas offering Home Health. Families rate it 3.2 out of 5 across 10 reviews.
Kingspoint Healthcare Services is a home health and hospice provider based in Houston, Texas, serving patients in their own homes with nursing care, physical therapy, medication management, and personal care assistance.
Family experiences with the agency have been sharply divided. Some families report serious operational problems: missed scheduled appointments with repeated no-shows, inconsistent explanations for cancellations, and delayed payment to caregiving staff, issues that have prompted state complaints. Others describe attentive care and staff commitment, including one family whose wife received services for over five years and noted "very wonderful, kind and considerable staff." A nurse named Anna Salinas was specifically mentioned for working to expand reliable home health services in the region, and the agency is noted for in-house providers and experience with diabetic patient care.
Kingspoint Healthcare Services holds a 3.2 out of 5 rating on Google across 10 reviews, reflecting the significant variation in family accounts of reliability and service quality.
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Help Me Choose3.2overall · 10 ratings combined
3.2★ on Google (10)
Michelle Morgan
Dec 2024
I'm reaching out on my mother's behalf she haven't worked for this coming for years and they never get paid on time my mother post got paid the Monday before Thanksgiving now is Monday after Thanksgiving and they still haven't got to paid
Margie Martin
Nov 2024
Beware! You can not rely on this agency to send a provider for scheduled appointments! My daughter made that mistake and they left her waiting and never showed! The first time it happened they blamed it on the caregiver saying she decided it was too far to drive. The next day it was a different excuse. The 3rd day the supervisor , Jolene , promised she would be here HERSELF to do the job and never showed up ! She then lied and said she did come and she knocked on the door but nobody answered which did not happen. I was home with my daughter and 1 other person waiting and watching for her and we would not have missed her if she had been here. I do not understand how they even stay in business . They are the most unprofessional company I have ever dealt with. -10 stars would be given if possible!<br>I warned you.
Mark Zoutendam
Jul 2023
Very wonderful, kind and considerable staff. My wife has been cared for by them for over 5 years. I highly recommend!!!!!!
Marigail Cooper
Oct 2019
They don't even deserve one star. HORRIBLE. I don't know if it's the whole company that's shady or just Joline. I reported them to the state for unethical business behavior. Or shall I say Joline's behavior. They should be shut down and lose their license. They were also two days late paying my provider. That's not good when you have money coming out of your account to pay bills. I'm moving onto another company. Hasta la vista Kingspoint healthcare services.
Stephani Bradley
Jun 2017
Anna Salinas is working very hard to bring good provider service and home health care to Brazoria County. Physical therapy can be done in the home and a nurse can help organize the patients medications. The work well with diabetic patients and have their own providers in house for bathing and personal care for Medicare patients.
Kingspoint Healthcare Services offers Home Health.
Kingspoint Healthcare Services has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Kingspoint Healthcare Services is located at 10900 Kingspoint Rd in Houston, Texas.
Kingspoint Healthcare Services is a Houston-based home health and hospice agency with sharply mixed family feedback. Some clients report years of attentive, reliable care, while others describe repeated missed appointments and delayed caregiver pay that led to state complaints. The 3.2 rating across a small number of reviews reflects this inconsistency.
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