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Jo Ellen Smith Living Center

4502 General Meyer Avenue

3.9(47 ratings)· New Orleans average: 3.8

Jo Ellen Smith Living Center — photo 11 / 5

Quick Facts

Total units
180
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
180
Hospice/Palliative
On-site hospice and palliative care services

What Families Think

Reviews of Jo Ellen Smith Living Center are sharply mixed, with some families praising a clean facility, friendly staff, and engaging activities, while others describe serious concerns about hygiene, staffing responsiveness, and staff attitude. The facility offers a range of services beyond basic skilled nursing, including memory care, respite, and hospice support.

The Good

  • Staff described as courteous and professional
  • Fun, engaging activities for residents
  • Facility kept clean per multiple visitors
  • 24/7 licensed nursing and rehab therapy on-site
  • Specialized memory care and hospice services offered

The Bad

  • Multiple reports of rude or disrespectful staff members
  • One report of infrequent changing and supply shortages
  • One report of slow response to call lights overnight
  • One report of unpleasant odors in the facility

AI-generated from reviews and community data.

About Jo Ellen Smith Living Center

Jo Ellen Smith Living Center is a nursing home and rehabilitation facility in New Orleans, Louisiana, offering short-term rehabilitation, long-term skilled nursing care, and specialized services for residents with complex health needs. The center is committed to individualized care and creating a healing environment where emotional, social, and personal aspects of recovery are prioritized alongside physical wellness.

The facility provides round-the-clock skilled nursing care for residents requiring ongoing medical support and assistance with daily living. Specialized services include expert medical care for complex health conditions such as wound care, cardiac care, and IV therapy. The center also offers professional rehabilitation services including physical, occupational, and speech therapy for patients who need ongoing therapy support while living independently.

Jo Ellen Smith's Rehab to Home Program is designed for individuals transitioning from hospital care, offering short-term skilled care in private care suites to help patients return home quickly. The facility specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or serious illness, with a focus on rebuilding strength and confidence.

Additional services include specialized memory care for residents experiencing cognitive changes, providing a secure and structured environment with therapeutic activities tailored to each person's abilities. The center also offers temporary respite care for families needing a break, and compassionate palliative and hospice care for patients facing serious or terminal illness, addressing physical, emotional, and spiritual needs.

The facility features comfortable rooms and a peaceful patio, with staff trained to provide attentive care, enriching activities, and respectful treatment. The center emphasizes creating a nurturing environment where residents feel respected, cared for, and supported in maintaining dignity and quality of life.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 47 ratings combined

3.9★ on Google (47)

Ezra

Jan 2026

via Google

Don’t bring your loved ones here , they don’t fully change the residents , they low on supplies only uses one wipe to change someone , talks to the residents any kind of way , even move them any kind of way I wouldn’t want any of my loved ones in a nursing home like that . They are aware of everything that they’re doing wrong just don’t care .

LYDIA JENKINS MOLL

May 2025

via Google

This is a 4-star living Convalesant center . The staff is courteous & professional. I personally have witnessed the fun activities they give for their residents.

Donnie Parharm

Nov 2022

via Google

My step Dad was a resident here until his recent passing. The Staff was friendly and polite. The facility was clean and whenever we visited we had a pleasant experience.

Erika Clark

Dec 2021

via Google

This place is so nice and they stay on top everything. There is one woman who work there and she handle visiting on the weekend. She was so rude, mean, and disrespectful. I should have recording her behavior.

Lilith Dee

Jun 2019

via Google

Do not send any of your loved ones here. This place first off smells of every human bodily fluid imaginable. Second the nurses absolutely could care less if any patient dies. They will take their sweet time at their slowest speed to get to a patient. When you call especially at the 3-4 ish in the morning they will.make lies about where the nurses are at and hang up if you proceed to call to much and bother them. I can go on about the many things I have seen wrong with this place. Don't let online photos and sweet voices fool you.

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Frequently Asked Questions

What types of care does Jo Ellen Smith Living Center offer?

Jo Ellen Smith Living Center offers Skilled Nursing / Long Term Care.

Where is Jo Ellen Smith Living Center located?

Jo Ellen Smith Living Center is located at 4502 General Meyer Avenue in New Orleans, Louisiana.

What do families say about Jo Ellen Smith Living Center?

Reviews of Jo Ellen Smith Living Center are sharply mixed, with some families praising a clean facility, friendly staff, and engaging activities, while others describe serious concerns about hygiene, staffing responsiveness, and staff attitude. The facility offers a range of services beyond basic skilled nursing, including memory care, respite, and hospice support.

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