1 / 5CMS Care Compare
Reviews of Jo Ellen Smith Living Center are sharply mixed, with some families praising a clean facility, friendly staff, and engaging activities, while others describe serious concerns about hygiene, staffing responsiveness, and staff attitude. The facility offers a range of services beyond basic skilled nursing, including memory care, respite, and hospice support.
AI-generated from reviews and community data.
Jo Ellen Smith Living Center is a senior living community in New Orleans, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 47 reviews.
Jo Ellen Smith Living Center is a nursing home and rehabilitation facility in New Orleans, Louisiana, offering short-term rehabilitation, long-term skilled nursing care, and specialized services for residents with complex health needs. The center is committed to individualized care and creating a healing environment where emotional, social, and personal aspects of recovery are prioritized alongside physical wellness.
The facility provides round-the-clock skilled nursing care for residents requiring ongoing medical support and assistance with daily living. Specialized services include expert medical care for complex health conditions such as wound care, cardiac care, and IV therapy. The center also offers professional rehabilitation services including physical, occupational, and speech therapy for patients who need ongoing therapy support while living independently.
Jo Ellen Smith's Rehab to Home Program is designed for individuals transitioning from hospital care, offering short-term skilled care in private care suites to help patients return home quickly. The facility specializes in helping patients recover and regain independence after surgery, stroke, joint replacement, or serious illness, with a focus on rebuilding strength and confidence.
Additional services include specialized memory care for residents experiencing cognitive changes, providing a secure and structured environment with therapeutic activities tailored to each person's abilities. The center also offers temporary respite care for families needing a break, and compassionate palliative and hospice care for patients facing serious or terminal illness, addressing physical, emotional, and spiritual needs.
The facility features comfortable rooms and a peaceful patio, with staff trained to provide attentive care, enriching activities, and respectful treatment. The center emphasizes creating a nurturing environment where residents feel respected, cared for, and supported in maintaining dignity and quality of life.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.9overall · 47 ratings combined
3.9★ on Google (47)
Ezra
Jan 2026
Don’t bring your loved ones here , they don’t fully change the residents , they low on supplies only uses one wipe to change someone , talks to the residents any kind of way , even move them any kind of way I wouldn’t want any of my loved ones in a nursing home like that . They are aware of everything that they’re doing wrong just don’t care .
LYDIA JENKINS MOLL
May 2025
This is a 4-star living Convalesant center . The staff is courteous & professional. I personally have witnessed the fun activities they give for their residents.
Donnie Parharm
Nov 2022
My step Dad was a resident here until his recent passing. The Staff was friendly and polite. The facility was clean and whenever we visited we had a pleasant experience.
Erika Clark
Dec 2021
This place is so nice and they stay on top everything. There is one woman who work there and she handle visiting on the weekend. She was so rude, mean, and disrespectful. I should have recording her behavior.
Lilith Dee
Jun 2019
Do not send any of your loved ones here. This place first off smells of every human bodily fluid imaginable. Second the nurses absolutely could care less if any patient dies. They will take their sweet time at their slowest speed to get to a patient. When you call especially at the 3-4 ish in the morning they will.make lies about where the nurses are at and hang up if you proceed to call to much and bother them. I can go on about the many things I have seen wrong with this place. Don't let online photos and sweet voices fool you.
9 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 6, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Feb 6, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 8, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 23, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Jo Ellen Smith Living Center offers Skilled Nursing / Long Term Care.
Jo Ellen Smith Living Center is located at 4502 General Meyer Avenue in New Orleans, Louisiana.
Reviews of Jo Ellen Smith Living Center are sharply mixed, with some families praising a clean facility, friendly staff, and engaging activities, while others describe serious concerns about hygiene, staffing responsiveness, and staff attitude. The facility offers a range of services beyond basic skilled nursing, including memory care, respite, and hospice support.
Jo Ellen Smith Living Center had 9 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Jo Ellen Smith Living Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Jo Ellen Smith Living Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of New Orleans.
New Orleans, Louisiana0 mi
4.1(46)
Skilled Nursing / Long Term Care
New Orleans, Louisiana1.2 mi
3.4(16)
Independent LivingSkilled Nursing / Long Term Care
New Orleans, Louisiana1.3 mi
Assisted Living
New Orleans, Louisiana2.7 mi
5(28)
Assisted Living
New Orleans, Louisiana2.7 mi
4.2(29)
Skilled Nursing / Long Term Care
Gretna, Louisiana3 mi
3.5(35)
Skilled Nursing / Long Term Care
Home care agencies serving New Orleans bring help to the house: daily living, companionship, and respite for family caregivers.
