Annette Horner
Sep 2026
The people who run the place are very nice. I had a little problem and it was taken care of quickly
Jackson Creek Memory Care
19400 E 40th St Ct S4.3(61 ratings)· Independence average: 3.9
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1 / 3Quick Facts
- Security
- Secured, locked memory care environment
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most reviewers describe Jackson Creek Memory Care as a warm, secure community where staff know residents by name and treat them with patience and compassion, frequently praising specific staff members by name. However, several reviews reference a change in ownership that led to staff turnover, reduced hours, and a colder atmosphere, and a few reports raise serious concerns about neglect, understaffing, and building upkeep.
What reviewers praise
- Staff repeatedly praised by name for compassion and patience
- Residents described as comfortable, safe, and engaged
- Family-style dining and food often praised
- Music and pet therapy, fitness programs offered
- Family support groups held twice monthly
- Secure, home-like environment noted by visitors
What reviewers flag
- Several reviewers say new ownership cut staff and hours
- One report describes neglect: rough handling, inedible food, long waits
- One report calls the building run-down with unresolved maintenance issues
- One reviewer cited a price increase to $8,416/month alongside reduced services
AI-generated from reviews and community data.
Jackson Creek Memory Care is a senior living community in Independence, Missouri offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 61 reviews.
About Jackson Creek Memory Care
Jackson Creek Memory Care is a memory care community in Independence, Missouri, dedicated exclusively to serving older adults living with Alzheimer's disease, dementia, and other forms of cognitive decline. Located minutes from the Kansas City metro area, the community provides personalized support and specialized care through a certified team available 24/7.
The community offers individualized care plans reviewed regularly, with consistent schedules for meals, activities, and personal care designed to reduce anxiety and confusion. Staff expertise encompasses different forms of dementia, including Alzheimer's disease and Lewy body dementia. Residents receive around-the-clock support from trained caregivers in a secure, home-like environment.
Daily enrichment programming includes music and pet therapy, fitness and stretching programs tailored to those living with cognitive decline, and activities designed to foster independence and promote social engagement. The community features family-style dining offered three times daily with an "Anytime Menu," spacious companion and private apartment floor plans, and scheduled transportation for physicians' appointments and outings.
The physical environment includes a secure courtyard with paved walking paths and a covered outdoor patio, all thoughtfully designed with memory care residents in mind. The facility layout prioritizes safety while maintaining a beautiful and peaceful setting.
Jackson Creek Memory Care offers monthly support groups for families, held on the last Tuesday and second Tuesday of each month from 10:00 AM to 11:00 AM, providing expert guidance, compassionate encouragement, and a safe space for families navigating memory loss.
Types of Care at Jackson Creek Memory Care
Assisted LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Pet Friendly
- Security
- Transportation Services
- Walking Paths
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities
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Help Me ChooseReviews of Jackson Creek Memory Care
4.3overall · 61 ratings combined
4.3★ on Google (61)
Alice Kristine
Aug 2026
Two of the things that I love most about the dining options at Jackson Creek Memory Care are their crispy baked wings and the meatloaf! Nothing like a home cooked meal filled with flavor. Shoutout to their dining department. We were visiting our friend who resides there during lunch and they brought this out! So good. I recommend this place.
Zayah Mata'u
Aug 2026
We were visiting some friends and enjoying the live entertainment! We even got up and started dancing. It was so nice to see the other residents enjoying their time as well. We had such a fun time at Jackson Creek Memory Care :) I recommend!
Bennie Cates
Jul 2026
Crystal and Veronica shared great info about the facility. They have a passion for patient care that shines!
Julie Reed
Jul 2026
Lovely Environment great staff leadership, Veronica and Activities Director Crystal are amazing compassionate individuals!
Frequently Asked Questions
What types of care does Jackson Creek Memory Care offer?
Jackson Creek Memory Care offers Assisted Living and Memory Care.
How much does Jackson Creek Memory Care cost?
Jackson Creek Memory Care has not published its pricing. For context, communities in Independence that publish rates start around $1,355 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Is Jackson Creek Memory Care pet friendly?
Yes. Jackson Creek Memory Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Jackson Creek Memory Care located?
Jackson Creek Memory Care is located at 19400 E 40th St Ct S in Independence, Missouri.
What do families say about Jackson Creek Memory Care?
Jackson Creek Memory Care carries a 4.3 out of 5 rating from 61 Google reviews. Most reviewers describe Jackson Creek Memory Care as a warm, secure community where staff know residents by name and treat them with patience and compassion, frequently praising specific staff members by name. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Jackson Creek Memory Care?
Submit the Request Information form on this page, or contact Jackson Creek Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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