Belma Devlic
Oct 2025
Iowa Home Care Ottumwa continues to provide exceptional care in Southern Iowa. The staff is wonderful and caring about their clients.
Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 2012
Home Health Compare
What Families Think
Reviewers give Iowa Home Care mixed marks, with some praising attentive nursing staff and flexible scheduling, while others report staffing shortages and concerns about patient privacy. Overall sentiment is generally positive but not without notable complaints.
The Good
- Staff described as caring and attentive
- Nurse and aide praised for being on top of care
- Flexible scheduling around appointments and family needs
- Quick to get services started
The Bad
- One report of staffing problems tied to distance from agency
- One report of lack of consideration for patient privacy
AI-generated from reviews and community data.
Iowa Home Care is a home health agency serving Ottumwa, Iowa offering At-Home Care and Home Health. Families rate it 3.9 out of 5 across 7 reviews.
About Iowa Home Care
Iowa Home Care is a home health and hospice provider serving Ottumwa, Iowa. The agency offers flexible scheduling to accommodate both patient needs and caregiver life circumstances, including time for medical appointments and family events.
Families report mixed experiences. Some highlight caring staff and prompt service initiation, with one family noting the nurse and aide were "on top of things." Others describe staffing challenges and consistency concerns, citing distance from the main office as a contributing factor. A few families emphasize the personal attention they received from their care team.
The community holds a 3.9/5 Google rating based on 7 reviews, reflecting notably varied experiences across households.
Types of Care at Iowa Home Care
At-Home CareHome Health
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Iowa Home Care
3.9overall · 7 ratings combined
3.9★ on Google (7)
dix va
Sep 2025
No consideration for patient and very snoopy. I gave 1 star only because there was no lower score. Do not go to these people.
Jamie Daugharthy
Dec 2024
Very quick to get started. The nurse and aide were on top of things. One of the better ones out there
KIM DUNNING
Aug 2023
I appreciate the flexability in my schedule to accommodate my doctors appointments or even family functions. Being able to adjust my schedule to fit my needs as well as the patient, I'm able to make these things without taking PTO.
Eron Sinclair
Dec 2022
Had staffing problems since day one due to level of care and distance from closest agency. Expect failure.
Medicare Quality of Care
Iowa Home Care is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency87%US 79%
- Rated their overall care 9 or 10 out of 1073%US 85%
- Care was given in a professional way94%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety90%US 82%
37 completed patient surveys, 28% response rate.
Hospital outcomes
- Discharged to the community93%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around82%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved69%US 85%
- Patients got better at taking medications correctly88%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations38%US 61%
Service area
Iowa Home Care reports serving 28 ZIP codes, including Fairfield, Agency, Albia, Beacon, Birmingham, Blakesburg, Bloomfield, Cantril, Centerville, Delta and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 167322. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Iowa Home Care offer?
Iowa Home Care offers At-Home Care and Home Health.
Where is Iowa Home Care located?
Iowa Home Care is located at 13133 Angle Rd in Ottumwa, Iowa.
What do families say about Iowa Home Care?
Reviewers give Iowa Home Care mixed marks, with some praising attentive nursing staff and flexible scheduling, while others report staffing shortages and concerns about patient privacy. Overall sentiment is generally positive but not without notable complaints.
Does Medicare cover care from Iowa Home Care?
Yes. Iowa Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Iowa Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Iowa Home Care?
Submit the Request Information form on this page to connect with Iowa Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Iowa Home Care? Claim this listing to update photos, pricing, and details. It's free.
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