Fabrina Zeneta
Apr 2026
Based on our experience with this home health agency, we were disappointed by the inconsistency and lack of accountability. While a few aides were excellent, most of our interactions involved high turnover, inconsistent preparation, and poor communication. Serious safety incidents occurred, and our concerns were not meaningfully addressed by either the local office (Kinston, NC) or their parent company. We found the response defensive rather than constructive. In the end, we’ve chosen to seek care elsewhere. I’m sharing this to help others make informed decisions when choosing care.
