Interim HealthCare of the Upstate

4.8(686 ratings)· Greenville average: 4.3

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Quick Facts

Medicare quality: 4.0 of 5 stars
Medicare certified: Since 1980
Dementia support: Free in-home dementia assessments and Medicare-linked respite care
Fall prevention: In-home safety assessments through dedicated fall-prevention program
Service history: Serving the Upstate SC region since 1979
Care continuum: Combines home health, hospice, and personal care under one provider

What Families Think

Families and patients consistently praise Interim HealthCare of the Upstate for its physical therapists, nurses, and hospice caregivers, describing them as knowledgeable, punctual, and deeply compassionate during recovery from surgery or end-of-life care. The overwhelming majority of reviews are five-star experiences tied to named staff members, though a handful of reviewers reported scheduling inconsistencies or visits that didn't match ordered care.

The Good

Praised for skilled, attentive physical and occupational therapists
Hospice nurses described as calm, kind during difficult final days
Wound care and PICC line dressing skills specifically praised
Staff often available by phone for questions between visits
Many patients request the same caregiver for repeat care needs

The Bad

One report of doctor-ordered visits not being honored (1 of 21 scheduled)
Several reviewers noted inconsistent visit timing or late notice of arrival
One report of a very brief visit lasting only six minutes

AI-generated from reviews and community data.

Interim HealthCare of the Upstate is a home health agency serving Greenville, South Carolina offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 686 reviews.

About Interim HealthCare of the Upstate

Interim HealthCare of the Upstate provides home healthcare, hospice, and personal care services in Greenville, South Carolina. Since 1979, the organization has served the Upstate South Carolina communities with a full continuum of care designed to meet patients' and clients' needs at every stage of their journey, emphasizing clinical excellence, compassionate support, and individualized care plans.

The organization offers home health services for short-term assistance following hospital stays and long-term support with everyday tasks, including highly specialized medical care and daily companionship. Hospice care is available for patients facing end-of-life needs, and personal care services assist with meals, mobility, bathing, dressing, and companionship to help seniors remain safe and comfortable at home.

Interim HealthCare provides specialized programs including physical and occupational therapy services, music therapy, and the Balance and Safety Education (BASE) Program focused on fall prevention through exercises and in-home safety assessments. The organization also offers the GUIDE program, which provides enhanced dementia care support in partnership with Medicare, including free in-home assessments and respite care for qualifying families.

The care approach emphasizes personalized support for family caregivers, offering services designed to reduce the burden of caregiving tasks so families can focus on meaningful moments together. Interim HealthCare operates with a mission to honor God through the enrichment of human life, combining clinical expertise with compassionate, patient-oriented care tailored to individual needs and goals.

Types of Care at Interim HealthCare of the Upstate

Home Health

Amenities

Room Amenities

Emergency Call System
Wheelchair Accessible

Community Amenities

24-Hour Staff
Medication Management

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Reviews of Interim HealthCare of the Upstate

4.8overall · 686 ratings combined

4.8★ on Google (686)

Write a review

Linda Curtis

Aug 2026

via Google ↗

On August 3rd 2026 I had a knee repacement. My PT assigned to me for home health care was Carolyn McClellan. Of course I was nervous and scared to death. Let me tell you and I will yell from the mountain tops . If all you're home PT are as wonderful as her you have a top notch company there. She is the kindest , sweetest and lovely young lady. I looked forward to her visit and she did an amazing job helping me recover. Friday this week was our last visit and I will miss her dearly. Carolyn made my experience something to brag on and smile about. Thank you all so much for such a pleasant recovery. Linda Curtis.. Taylor's SC.

April L. Moore

Aug 2026

via Google ↗

Martha was INCREDIBLE! I had a total knee replacement, but also have autoimmune conditions that complicate recovery. She was very knowledgeable and kind throughout the process helping me “sweet talk it” on the bad days and cheerleading me through the good ones. She educated me on normal ranges and timelines, but I never felt pressured or shamed if I couldn’t meet those goals that day. I ended up bending at 112 degrees a couple weeks after surgery, which is great. Her methods and the way she worked with me so differently on the good days versus the bad ones demonstrated her depth of knowledge and skill. She always explained the purpose of each exercise. If I ever need home health again, I want Martha!!!

Caralee Grover

Aug 2026

via Google ↗

I am so very thankful for Interim Home Health and the very caring and supportive Nurses and PT and OT that I have had! Martha and Brandi have been wonderful and caring therapists that don’t give up on their patients! They have been a key part in helping my doctors get to the next step in figuring out my complex medical issues. I am very appreciative of their care, help and support! Interim Home Health will always be the Home Health used for myself or any family members of mine.

Roy Howell

Aug 2026

via Google ↗

Dylan and Nathan did my PT post surgery. I love working with this team. They took a person interest in my recovery over the past several weeks. Great team and I would recommend them highly.

Tommy Gillespie

Aug 2026

via Google ↗

Great group of people. Help make my recovery easier.

Medicare Quality of Care

Interim HealthCare of the Upstate is a Medicare-certified home health agency (certified since 1980). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

Skilled nursing
Physical therapy
Occupational therapy
Speech therapy
Medical social services
Home health aide

What patients say

5.0 / 5 patient survey rating

Would definitely recommend the agency86%US 79%
Rated their overall care 9 or 10 out of 1091%US 85%
Care was given in a professional way91%US 89%
The team communicated well89%US 86%
The team discussed medicines, pain and home safety88%US 82%

325 completed patient surveys, 25% response rate.

Hospital outcomes

Discharged to the community86%US 80%Better than
Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
Preventable hospital visits during care (lower is better)9%US 11%Better than

How patients did

Care started within 2 days of referral99%US 94%
Patients got better at walking or moving around89%US 83%
Patients got better at getting in and out of bed92%US 83%
Patients got better at bathing94%US 86%
Patients' breathing improved91%US 85%
Patients got better at taking medications correctly90%US 81%
Patients who had a fall with major injury (lower is better)1%US 1%
Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Discharge function score met or exceeded expectations81%US 61%

Service area

Interim HealthCare of the Upstate reports serving 157 ZIP codes, including Columbia, Greenville, Spartanburg, Anderson, Easley, Lexington, Seneca, West Columbia, Clemson, Gaffney and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 427015. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Interim HealthCare of the Upstate offer?

Interim HealthCare of the Upstate offers Home Health.

Where is Interim HealthCare of the Upstate located?

Interim HealthCare of the Upstate is located at 100 Verdae Blvd in Greenville, South Carolina.

What do families say about Interim HealthCare of the Upstate?

Does Medicare cover care from Interim HealthCare of the Upstate?

Yes. Interim HealthCare of the Upstate is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Interim HealthCare of the Upstate?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Interim HealthCare of the Upstate?

Submit the Request Information form on this page to connect with Interim HealthCare of the Upstate and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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