Cassandra Grant
Aug 2022
They are not reliable. Never call when not showing or just do not schedule visit. Some employees are not knowledgeable of job.
Ingalls Home Care
Wyman Gordon Bldg 1 Ingalls D3.4(5 ratings)
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Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1985
- Certification
- Medicare-certified home health agency since 1985
- Ownership
- Privately owned agency
- Therapy at home
- Physical, occupational and speech therapy delivered in the home
- Medicare quality rating
- 4.0 out of 5 stars from Medicare
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Ingalls Home Care is a Medicare-certified home health agency in Harvey, IL, rated 4.0 out of 5 stars by Medicare for patient care quality. The two written Google reviews are both 1-star and describe unanswered phones and missed appointments, though the overall Google rating of 3.4 rests on only 5 ratings.
What reviewers praise
- Medicare-certified since 1985
- Medicare quality rating of 4.0 out of 5
- Skilled nursing plus PT, OT and speech therapy
- Medical social services and home health aide visits
What reviewers flag
- Two reviewers say the agency never answers the phone or keeps appointments
- Reviewers report missed visits with no call to reschedule
- One reviewer says some employees lack job knowledge
- No published pricing; only 5 Google ratings, so feedback is limited
AI-generated from reviews and community data.
Ingalls Home Care is a home health agency serving Harvey, Illinois offering Home Health. Families rate it 3.4 out of 5 across 5 reviews.
About Ingalls Home Care
Ingalls Home Care is a Medicare-certified home health agency serving Harvey, IL and has been Medicare certified since 1985. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Ingalls Home Care 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Ingalls Home Care
Home Health
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Help Me ChooseReviews of Ingalls Home Care
3.4overall · 5 ratings combined
3.4★ on Google (5)
Carl Hill
May 2022
Just terrible. They never answer the phone, nor keep appointments
Medicare Quality of Care
Ingalls Home Care is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency70%US 79%
- Rated their overall care 9 or 10 out of 1081%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety85%US 82%
130 completed patient surveys, 14% response rate.
Hospital outcomes
- Discharged to the community75%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)3%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral97%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing90%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly90%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Ingalls Home Care reports serving 62 ZIP codes, including Chicago, Orland Park, Tinley Park, Alsip, Beecher, Blue Island, Calumet City, Chicago Heights, Chicago Ridge, Country Club Hills and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147435. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Ingalls Home Care offer?
Ingalls Home Care offers Home Health.
Where is Ingalls Home Care located?
Ingalls Home Care is located at Wyman Gordon Bldg 1 Ingalls D in Harvey, Illinois.
What do families say about Ingalls Home Care?
Ingalls Home Care carries a 3.4 out of 5 rating from 5 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Ingalls Home Care?
Yes. Ingalls Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Ingalls Home Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Ingalls Home Care?
Submit the Request Information form on this page, or contact Ingalls Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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