2.9(16 ratings)· Bay City average: 4.3
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for In Your Golden Years, a home health and hospice provider in Bay City, are sharply mixed. Several long-time clients praise the compassionate, professional caregivers who have supported them or a parent for years, while a separate account describes missed visits, lack of communication, and a dismissive response from ownership.
AI-generated from reviews and community data.
In Your Golden Years is a home care agency serving Bay City, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 2.9 out of 5 across 16 reviews.
In Your Golden Years is an at-home care agency serving clients in Bay City, Michigan.
Reviewers describe deeply divided experiences. Some report years of reliable, compassionate care from professional workers who go above and beyond, with one writing "I could not be any happier with the services that I receive." Others cite no-shows without notice, unresponsiveness to calls, and feeling misled about reasons for missed appointments. Communication and reliability appear to be areas where experiences vary significantly among families.
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Help Me Choose2.9overall · 16 ratings combined
2.9★ on Google (16)
April Hernandez
Apr 2019
I have been with In Your Golden Years for about seven years now. I could not be any happier with the services that I receive. My mother & I both receive assistance. Our workers go above and beyond to make sure we are taken care of and are very compassionate with us. I would recommend this company to anyone and everyone. Not only the workers, but the staff itself are amazing people! I will continue to stay with this company as long as I possibly can.
Charles Johnson
Apr 2019
Great staff, pleasant people, very calm and relaxed work environment. 5 stars
Crystal Smith
Apr 2019
This Company took care of my Mother for 5yrs, they have very professional workers that took there time with my mother and was very compassionate. I’d recommend them to anyone for taking care of your love one
Mark Wilson
Mar 2019
I recently visited the In Your Golden Years location to participate in a CNA class. Over the 3-week period of taking the class, I learned a great deal about the profession. It was the first online/in-person version of the class they were hosting. So they were still in the process of organizing how everything course wise would go. However, once the course material was properly put online and everyone knew where/how to access it everything went great! Once you get to know the team everything/everyone is nice and respectful. If you dont understand something you can ask the staff and they will help you find the answer. If they arent aware at the time, they will go through and notify you once they know. Overall, I enjoyed my experience at the In Your Golden Years location. The only reason I put a 4-star was because of the organization of the course at first. But that's to be expected when starting an almost entirely new concept from scratch. That was my experience, dont be afraid to stop by and make an experience for yourself too.
NietteR
Apr 2018
Me either, they don't even call, when they don't come.. then, they lie and say "your care taker is sick today. Or, they didn't show up?!. AND, the owner gets done being a smartass on the phone, and hangs up before I get to say anything back. At first I was fooled.. now I know!!. If, you hire this company thinking they care, think twice.. I'm still waiting, no show no phone call. Then lied to my DHS worker, said I mistreated the woman that robbed me. I promise, I didn't mistreat anyone. I'm sure they will know it's me that wrote this. I hate to be robbed, and even worse hung up on. I'm on second thoughts about this place.. it's ashamed, cuz I need them so much to come help me... "Enough, is enough! Stick a fork in me. I'm done"!!
In Your Golden Years offers At-Home Care.
In Your Golden Years is located at 1014 Columbus Ave in Bay City, Michigan.
In Your Golden Years carries a 2.9 out of 5 rating from 16 Google reviews. Reviews for In Your Golden Years, a home health and hospice provider in Bay City, are sharply mixed. Several long-time clients praise the compassionate, professional caregivers who have supported them or a parent for years, while a separate account describes missed visits, lack of communication, and a dismissive response from ownership. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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