1 / 5CMS Care Compare
Reviews of Immanuel's Healthcare are mixed, with some families praising the physical therapy program, activities, and food service, while others report serious concerns about staffing levels, cleanliness, and communication. Several reviewers describe long wait times for staff to check on residents and unresolved housekeeping issues, alongside one report of a resident being injured under medical care.
AI-generated from reviews and community data.
Immanuel's Healthcare is a senior living community in Fort Worth, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 19 reviews.
Immanuel's Healthcare is a skilled nursing and long-term care facility in Fort Worth, Texas, with a capacity of 84 residents. It provides rehabilitation and ongoing care services for seniors requiring medical support.
Family experiences at Immanuel's Healthcare are decidedly mixed. Several families praise the activities program, physical therapy services, and meal quality, with one noting the facility maintains a clean environment and offers musical events and community outings. However, recurring concerns center on cleanliness and staffing consistency, families report instances of dirty bathrooms, overflowing trash, and lingering odors in hallways, along with long waits for staff attention to patient needs. One family experienced a serious medical incident involving patient burns. Some visitors have also noted concerns about staff interactions and communication around medical records and discharge paperwork.
The facility carries a 3.6 out of 5 Google rating based on 19 reviews, with ratings clustering at either the high or low end. Potential residents and their families should weigh the positive feedback about activities and therapy services against documented concerns about housekeeping responsiveness and staffing levels before deciding if the community is the right fit.
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Help Me Choose3.6overall · 19 ratings combined
3.6★ on Google (19)
Sylvia Saddler
Aug 2025
1 star is much too high to give but the only choice. The facility was clean staff friendly but service was horrible I get shortage in staffing but patient neglect is unacceptable waiting over a hour for someone to check on patients. Do not take your love one's there.!!!
Ester Rios
Aug 2024
We have a talented activity Director delivering exceptional musical events, and outside community activities. Our Physical therapy provides outstanding services. We invite you to stop by and tour. We have an amazing housekeeping staff that provides a clean environment. Our Chef offers great meal options with daily refreshments.
Evelyn Gentry
Aug 2024
Have a family member there and until now it hasn’t been any issues but this past weekend the adjoining bathroom was in terrible filthy condition along with the trash in the resident’s room full and running over. We went to ask the nurse or aide at the desk if housekeeping personnel could clean the horrendous filthy bathroom and empty the trash but was told that housekeeping was gone for the day, at that time it was maybe around 3 or 3:30 afternoon. A housekeeper should be on duty at a nursing home, elderly accidents happen often. I hope someone in charge will see this and make a change in this rule
Mikerlange Saintilus
Oct 2023
So clean 🧼
Shadale Reynolds
Jul 2023
Went to see my father late this night because he called me and I decided to do a pop up . A young woman let me in and I spoke . It’s the older lady who was sitting behind the desk for me I just asked why was looking at me as if I wasn’t supposed to be there and then she proceeded to get real smart at the mouth and I controlled my temper but yes If she talk to me like that not telling how she treat the residents so I will be reporting them after the holiday
9 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 5, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 12, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 7, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2023
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Immanuel's Healthcare offers Skilled Nursing / Long Term Care.
Immanuel's Healthcare is located at 4515 Village Creek Rd in Fort Worth, Texas.
Reviews of Immanuel's Healthcare are mixed, with some families praising the physical therapy program, activities, and food service, while others report serious concerns about staffing levels, cleanliness, and communication. Several reviewers describe long wait times for staff to check on residents and unresolved housekeeping issues, alongside one report of a resident being injured under medical care.
Immanuel's Healthcare had 9 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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