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Houston House, photo 11 / 6

Quick Facts

Total units
96
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
96
Nursing leadership
Director of Nursing sits on local hospital board
Medication oversight
Focus on reducing compounded prescriptions for new arrivals
Therapy services
Physical, occupational, and speech therapy on-site

What Families Think

Reviews for Houston House are sharply divided, with one reviewer praising decades of stable management and thoughtful care while two others describe serious problems with care quality, food, and family communication. With only a handful of reviews, the experiences described vary widely.

The Good

  • On-site physical, occupational, and speech therapy
  • Specialized dietary programs for medical needs
  • Activity program to encourage social engagement
  • One reviewer cites 20+ years of stable, caring management
  • Staff accommodated a resident's own recliner for comfort

The Bad

  • One report of unimaginably poor care and inedible food
  • One reviewer says staff can't answer questions, too rushed
  • One report of being denied information about a family member
  • One reviewer described administrator as doing 'the least amount possible'

AI-generated from reviews and community data.

Houston House is a senior living community in Houston, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 7 reviews.

About Houston House

Houston House is a skilled nursing facility located in Houston, Missouri. The community provides comprehensive care services designed to support residents' individual needs and enhance their quality of life.

The facility offers physical, occupational, and speech therapy services, along with specialized dietary programs tailored to residents' medical requirements. An activity program with a variety of events is available to encourage engagement and social connection among residents.

Houston House is staffed by professional caregivers committed to providing care and companionship in a warm, caring atmosphere. The facility also extends support to residents' friends and family members as part of its comprehensive care approach.

Types of Care at Houston House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Houston House

3.9overall · 7 ratings combined

3.9★ on Google (7)

Robin Prater

Jul 2025

via Google

I have been in wonderful nursing homes and in nursing homes that made me sick to my stomach. This nursing home is on the lowest list of low. The care is unimaginably poor. The food? There are times I’ve had to guess what something was. Even tasting it I couldn’t define what exactly it was. The director/administrator does the least amount possible. The staff can never answer a question because they don’t spend enough time with the residents. Hands down this is the worse nursing home I’ve ever entered. There are many issues with this facility. If you are searching for a facility for a loved one please keep searching. Don’t make this the last place your loved one enters. The best part of this facility? The hospice nurses who come and care for patients. Maybe some have no idea what a nursing facility should be. This is not and there is no way I would allow someone I love to be placed here.

Angelique LaCroix

Jul 2024

via Google

They are a terrible nursing home. They wouldn’t allow me to get any information about my mother. They wouldn’t let me see her until her daughter in law said it was okay after I said I would talk to my lawyer. They was allowing the daughter in law to give away all the stuff and she never had power of attorney over my mother. I wouldn’t recommend this place for a dog.

Ken Agee

May 2018

via Google

Can't say enough about this place. They have had good caring & stable management for years. Their Director of Nursing also sits on the local hospital's board of directors and has a goal of reducing compounded prescriptions of new elderly arrivals so they won't be such a risk for blackouts, falls, etc. That's refreshing, compared to many other skilled nursing centers. Also they seem to bend over backwards to make sure new arrivals can settle in. Even let one person bring his recliner from home, and keep it near the nurse's desk for a while so he could get his sleep pattern straightened out. Have seen other such examples of flexibility in the 20+ years I've been visiting there.

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Government Inspection History

5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2026Health Complaint1 citation
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 16, 2026

Feb 7, 2025Fire Safety StandardHealth Standard4 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2025

Dec 14, 2023Fire Safety StandardHealth Standard14 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2024

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2024

Aug 1, 2023Health Complaint1 citation
  • Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023

Oct 19, 2021Fire Safety StandardHealth Standard20 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2021

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2021

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2021

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2021

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 2, 2021

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2021

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Houston House offer?

Houston House offers Skilled Nursing / Long Term Care.

Where is Houston House located?

Houston House is located at 1000 North Industrial Drive in Houston, Missouri.

What do families say about Houston House?

Reviews for Houston House are sharply divided, with one reviewer praising decades of stable management and thoughtful care while two others describe serious problems with care quality, food, and family communication. With only a handful of reviews, the experiences described vary widely.

How did Houston House do on recent health and safety inspections?

Houston House had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Houston House?

Submit the Request Information form on this page to connect with Houston House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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