MyLivingChoice

Hickory Manor

209 Hickory Street

3.8(36 ratings)

Hickory Manor, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
60
Therapy services
On-site occupational, physical, and speech therapy

What Families Think

Reviews of Hickory Manor are sharply divided: several families praise a warm, attentive staff and a clean, home-like environment, while others describe serious neglect, including residents left in soiled conditions and rude nursing staff. The facility offers around-the-clock skilled nursing care with on-site therapy services in a small-town Missouri setting.

The Good

  • Warm, welcoming atmosphere praised by reviewers
  • Staff described as kind and caring
  • On-site occupational, physical, and speech therapy
  • Personalized, individualized care plans
  • Clean, well-maintained, home-like facility
  • Regular activities to keep residents engaged

The Bad

  • Multiple reports of neglect, including residents left unattended in soiled conditions
  • One reviewer described nursing staff as rude and focused on appearance over care
  • Inconsistent care quality reported across reviews, from excellent to unsafe

AI-generated from reviews and community data.

Hickory Manor is a senior living community in Licking, Missouri offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 3.8 out of 5 across 36 reviews.

About Hickory Manor

Hickory Manor is an assisted living community in Licking, Missouri, offering complete around-the-clock care with onsite medication management and assessment. The facility features traditional suites designed for safety and comfort, each equipped with free cable, thermostat control, and a comfortable bathroom.

The community provides comprehensive support services including onsite occupational, physical, and speech therapy, along with laboratory, social, and vision services. Hickory Manor also offers custom nutritional programs and transportation assistance to help residents get where they need to go.

Located in the small town of Licking, Hickory Manor emphasizes a family-like atmosphere with a dedicated hometown team of professionals. The facility takes an individualized approach to care, recognizing that each resident has unique circumstances, needs, and preferences, and aims to develop personalized care plans tailored to each person's situation.

Beyond physical care, Hickory Manor prioritizes the social, emotional, and spiritual well-being of residents, working closely with both residents and their families to maintain quality of life and support their overall wellness.

Types of Care at Hickory Manor

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Hickory Manor

3.8overall · 36 ratings combined

3.8★ on Google (36)

dezaray lashae hayes

Mar 2026

via Google

I recently had the opportunity to experience the care and environment at this nursing home, and I cannot say enough positive things about it. From the moment you walk in, the atmosphere feels warm, welcoming, and genuinely caring. The staff go above and beyond to make residents feel comfortable, respected, and valued every single day. The nursing team is attentive, compassionate, and highly professional. They take the time to listen to residents’ needs and concerns, ensuring everyone receives personalized care. It’s clear that they truly care about the well-being of each individual, not just physically but emotionally as well. The facility itself is clean, well-maintained, and thoughtfully designed to create a home-like environment. Activities are consistently offered to keep residents engaged, social, and active, which makes a huge difference in their overall happiness and quality of life. What stood out the most to me was the genuine kindness shown by everyone—from the nurses and aides to the administrative staff. There’s a strong sense of community here, and it gives families peace of mind knowing their loved ones are in such good hands. I would highly recommend this nursing home to anyone looking for a safe, supportive, and compassionate place for their loved one.

Yup

Mar 2026

via Google

If you care about your loved ones do not allow them to stay here. Absolutely mistreated mine and lied about it. Would rate zero if possible. Terrible place.

Raven Coull

Nov 2025

via Google

Wouldn't trust this place with any relatives.<br>Left my grandma in a room with no call light, covered in her own fecal matter and was in no condition to be left alone and yet she was.<br>Absolutely appalling and inhumane.<br>This was right before Christmas of 2022.<br>If your family is on hospice I pray you won't allow them to "take care" of them.<br>Nurses there are incredibly rude and worry about appearance rather than performance.<br>You disgusting individuals know who you are too

Raven Coull

Nov 2025

via Google

Wouldn't trust this place with any relatives. Left my grandma in a room with no call light, covered in her own fecal matter and was in no condition to be left alone and yet she was. Absolutely appalling and inhumane. This was right before Christmas of 2022. If your family is on hospice I pray you won't allow them to "take care" of them. Nurses there are incredibly rude and worry about appearance rather than performance. You disgusting individuals know who you are too

michelle Feary

May 2025

via Google

They don't deserve one star . The care was the worst I have ever experienced and I have worked in a few. Not a good place at all wish my dad had never ended up there. He was left to set in his Urine for hours to where he had gotten a terrible rash. I had to supply barrier cream and the fungle cream. He was seen at a hospital and they refused to let him go back to that facility.

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Government Inspection History

8 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2025Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 16, 2025

Jan 23, 2025Fire Safety StandardHealth Standard10 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 9, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2025

Sep 24, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2024

Jun 4, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

Jan 11, 2024Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2024

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024

Oct 30, 2023Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2023

Aug 22, 2023Infection ControlNo citations
Mar 3, 2022Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hickory Manor offer?

Hickory Manor offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Hickory Manor located?

Hickory Manor is located at 209 Hickory Street in Licking, Missouri.

What do families say about Hickory Manor?

Reviews of Hickory Manor are sharply divided: several families praise a warm, attentive staff and a clean, home-like environment, while others describe serious neglect, including residents left in soiled conditions and rude nursing staff. The facility offers around-the-clock skilled nursing care with on-site therapy services in a small-town Missouri setting.

How did Hickory Manor do on recent health and safety inspections?

Hickory Manor had 8 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hickory Manor?

Submit the Request Information form on this page to connect with Hickory Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Licking.