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Reviews for Autumn Oaks Caring Center are sharply divided: some families praise individual staff members for compassionate, attentive care, while others describe serious lapses in hygiene, communication, and medical follow-through. With a 3.6-star average from a small pool of reviews, experiences here appear highly inconsistent.
AI-generated from reviews and community data.
Autumn Oaks Caring Center is a senior living community in Mountain Grove, Missouri offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 3.6 out of 5 across 24 reviews.
Autumn Oaks Caring Center is a skilled nursing / long term care community in Mountain Grove, Missouri. The community is licensed for up to 120 residents.
Families rate Autumn Oaks Caring Center 3.6 out of 5 based on 24 Google reviews.
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Help Me Choose3.6overall · 24 ratings combined
3.6★ on Google (24)
Bradford Taylor
Dec 2025
Cody, one of the CNA’s is an upstanding guy protects those without a voice . We run all our clothing donations through him so that the residents, many who do not even have a warm sweater or a decent pair of pants, are assured of being recipients of clothing donations. Cody is a bright light in a place that can be depressing and sad.
Heather Rome
Aug 2025
I am extremely disappointed with the care and conditions I witnessed at this facility. The level of uncleanliness was alarming and completely unacceptable for any environment where patients are supposed to feel safe and cared for. Basic hygiene and sanitation were clearly neglected. Even more concerning were the patient conditions. Bed sores, which are entirely preventable with proper attention and care, were left untreated and showed a shocking lack of compassion or medical diligence. This speaks not only to poor service but also to a dangerous disregard for patient well-being. The staff appeared either unwilling or unable to provide even the most basic level of support. Communication was minimal, and concerns were brushed aside rather than addressed. Families trust facilities like this to provide dignity and comfort, but what I experienced was the exact opposite. No patient deserves to be treated this way. Serious changes are needed in staffing, training, and oversight to correct these dangerous and unacceptable conditions. In the short time being there a multitude of call lights were left unattended and this was our loved ones, primary concern. Their voices are left unheard and it’s deeply saddening. They aren’t maintaining their patients medical needs or continuing preventative and primary care! Until then, I cannot recommend this facility to anyone seeking quality care for their loved ones
Sebastian & Tammie Cantu
May 2025
My sister in law was a resident of this facility and couldn’t have asked for better staff to care for her. She was treated so well and so attentive to her needs.
Jamie Barke
Mar 2025
A lot of the staff don’t care and don’t listen. There’s two that truly care but that’s it. I’ve been left on a bed pan for almost an hour at times. The communication lacks. I was sent there after surgery from a hospital in Springfield and they didn’t continue some of my therapy including having me sit on the edge of the bed and now I’m having to restart it in pain. Don’t send loved ones here. They don’t answer call lights in a timely manner. I’ve gone almost two weeks without a bath then got blamed for it.
Christa S
Apr 2024
I wouldn’t send my least favorite dog here to die. Wish I would have known. My grandpa died there ( they forgot to feed him ) they almost took out my uncle. He was given improper care including no bath for ten days. They had faulty equipment that forced my uncle into 4 surgeries due to infection. He’s suffering right now just glad he’s out of there.
6 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 23, 2025
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedCorrected Feb 23, 2025
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 30, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedCorrected Mar 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 17, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Autumn Oaks Caring Center offers Skilled Nursing / Long Term Care.
Autumn Oaks Caring Center is located at 1310 Hovis Street in Mountain Grove, Missouri.
Reviews for Autumn Oaks Caring Center are sharply divided: some families praise individual staff members for compassionate, attentive care, while others describe serious lapses in hygiene, communication, and medical follow-through. With a 3.6-star average from a small pool of reviews, experiences here appear highly inconsistent.
Autumn Oaks Caring Center had 6 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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