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Hospice of Cumberland County

30 E Adams St

3.8(13 ratings)· Crossville average: 4.5

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Hospice of Cumberland County are sharply divided: several families describe attentive, compassionate end-of-life care for loved ones, while two separate reviewers report serious lapses, including a failure to notify family before a patient's death and an alleged overdose of narcotics leading to death. With only a handful of reviews, the picture is inconsistent and worth researching further before choosing this provider.

What reviewers praise

  • Multiple reviewers praised staff as caring and attentive
  • Nurses brought patients' preferred foods
  • Family said care was better than any other option
  • Consistent positive experience across two family members' care

What reviewers flag

  • One report of no family notification before a patient's death
  • One report of alleged unauthorized narcotic overdose causing death
  • One report of severe neglect including bed sores during a stay
  • Inconsistent experiences reported between different families

AI-generated from reviews and community data.

Hospice of Cumberland County is a home health agency serving Crossville, Tennessee offering Home Health. Families rate it 3.8 out of 5 across 13 reviews.

About Hospice of Cumberland County

Hospice of Cumberland County is a home health agency serving patients in Crossville, Tennessee.

Reviewers offered mixed assessments of the agency's care and communication. While several families praised the attentiveness of staff and the quality of end-of-life care their relatives received, others raised serious concerns about clinical decisions, family communication, and the circumstances of their loved ones' deaths. One reviewer wrote that staff were "all angels taken care of their patients," though families' experiences with the agency varied significantly.

Types of Care at Hospice of Cumberland County

Home Health

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Reviews of Hospice of Cumberland County

3.8overall · 13 ratings combined

3.8★ on Google (13)

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Nancy Moakley

Jun 2026

via Google ↗ · Report

I lost my mom and dad within 3 years. Both of them were patients here. My mom went first. She was given such wonderful care that my dad said, "If I ever need Hospice, this is where I want to go". Sadly, a few years later he did need hospice, and when we could no longer handle him at home, he went to Hospice of Cumberland County. He was well taken care of. They went out of their way to make sure he had food he enjoyed. The nurses would bring him things they knew he liked. I was so inspired by the care and attention they both received there. It is a wonderful facillity.

Beverly Tyler

May 2026

via Google ↗ · Report

Hospice of Cumberland County took excellent care of my husband. And the staff was wonderful. They are all angels taken care of their patients.

Lois

May 2026

via Google ↗ · Report

Hospice of Cumberland county took care of my dad and I wouldn’t want him at any other place

Robert Netherton

Feb 2026

via Google ↗ · Report

I can’t give a negative rating or I would .My father was placed in this facility by my uncle knowing he wanted out and revoke his power of attorney they deemed him incompetent so he was forced to stay til he passed Jan 3 2026 initially when he was placed there Steve assured me when he was not gonna make it they would call me leaving my home cell and work numbers during that time I was working long hours days all week when I did get a day off I walk in to find my father had passed a week earlier without anyone calling me at all then when questioned why all I got from their staff was idk shoulder shrugs .THERE IS NO EXCUSE FOR IT ! I honestly had good things to say before this happened what they need to realize is there’s no way to change it and nothing better to happen is see them closed down for good .

Stella Fussell

Nov 2023

via Google ↗ · Report

This facility is horrible and caused the death of my dad by administering lethal doses of narcotics without permission of anyone from my family. My dad went to CHH facility walking, talking, feeding himself with an excellent appetite and never came home. The staff didn't care for my dad. Within a matter of 4 days of what was supposed to be a short respite for Alzheimer's my dad was dead, filthy with horrible bed sores. Please don't allow this nightmare to happen to your loved one.

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Frequently Asked Questions

What types of care does Hospice of Cumberland County offer?

Hospice of Cumberland County offers Home Health.

Where is Hospice of Cumberland County located?

Hospice of Cumberland County is located at 30 E Adams St in Crossville, Tennessee.

What do families say about Hospice of Cumberland County?

Hospice of Cumberland County carries a 3.8 out of 5 rating from 13 Google reviews. Reviews of Hospice of Cumberland County are sharply divided: several families describe attentive, compassionate end-of-life care for loved ones, while two separate reviewers report serious lapses, including a failure to notify family before a patient's death and an alleged overdose of narcotics leading to death. With only a handful of reviews, the picture is inconsistent and worth researching further before choosing this provider. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Hospice of Cumberland County?

Submit the Request Information form on this page, or contact Hospice of Cumberland County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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