Monica James
Aug 2026
Based on direct observations, this facility appears highly disorganized and poorly managed, giving the impression that staff handle daily tasks without clear guidance. While they claim to provide extensive dementia care training, the preparation seems minimal. New hires seem to rely almost entirely on learning from other overstretched workers on the floor rather than completing structured, professional programs. Communication is very poor, and it is difficult to find clear answers from leadership regarding day-to-day operations.









