MyLivingChoice

Home Instead

170 Commerce Way #200

4.8(51 ratings)· Portsmouth average: 4.7

Home Instead — photo 11 / 6

Quick Facts

What Families Think

Home Instead in Portsmouth, New Hampshire is rated 4.8 out of 5 based on 51 Google reviews, though no detailed reviews or amenities information is available to describe families' specific experiences.

The Good

  • High overall Google rating (4.8/5)
  • Strong volume of reviews (51) suggests consistent satisfaction

The Bad

  • No published pricing information available
  • No detailed reviews or amenities info to assess specifics

AI-generated from reviews and community data.

About Home Instead

Home Instead is a assisted living community in Portsmouth, New Hampshire.

Families rate Home Instead 4.8 out of 5 based on 51 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted Living

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Reviews

4.8overall · 51 ratings combined

4.8★ on Google (51)

Carey Fitzgerald

Jul 2026

via Google

I currently serve as a Certified Senior Advisor with Oasis Senior Advisors, helping older adults and their families navigate senior living and home care options. Before that, from June 2009 through August 2016, I worked at Home Instead of Seacoast & Southern NH as a home care consult and in administrative leadership.<br><br>Although I left the organization nearly 10 years ago, I've remained connected with the administrative team and have continued to watch the company grow. From my personal experience, local owners Lisa and Ed Ganem genuinely believe that if they take care of their employees first, exceptional client care will naturally follow. That philosophy is evident in my own personal experience and in the number of colleagues who are still with the organization a decade later.<br><br>In an industry known for high caregiver turnover, Home Instead of Seacoast & Southern NH has built a stable, experienced team by investing in its people. They continually improve their processes by embracing technology while never losing sight of what matters most—matching the right caregiver (who they call CarePros) with the right client. Their thoughtful approach, dependable scheduling, low call-out rates, and friendly, detail-oriented office staff have earned them an outstanding reputation throughout our local senior care community.<br><br>As someone who now recommends care providers professionally, I have complete confidence referring families to Home Instead. In fact, I trusted them to care for my own mother—a decision I would make again without hesitation.<br><br>And I just referred a client of mine in crisis just yesterday (during a holiday week) and they are blown away and extremely pleased with the professionalism and timely response to initiate services for dad. (Shout-out to Christine Thomson--they love you!)<br><br>Thank you to Lisa, Ed, Jen, Christine, Becky, the rest of the administrative team, and the incredible Care Pros for the difference you make every day in the lives of older adults and their families.

roxanne Scarponi

May 2026

via Google

My dad and I have been using Home Instead/Honor for almost a year. We have had our aid Emily the whole time and this girl is my angel. She has become more than a care taker for my dad. Siera-Lynn and Sonjia were also trusted people who would take Emily’s spot if she needed the day off. Communication with Cassandra and the whole Ganem team was excellent. Cassandra was always so sweet, the scheduling wasn’t always easy for him and she was on top of everything. Very happy with their services, my dad is now going to an assisted facility but this was a great bridge between independent living and assisted. I truly believe my dad would have not made it this far if it weren’t for the great help we had!

Kim McGreevy

May 2026

via Google

Our experiences with Home Instead have been wonderful. From our original intake call, to our nurses visit, Client Manager introduction and actual hands-on care professionals, we couldn't be more satisfied. Communication is easy, the portal gives me quick and efficient information, and most importantly, my Mom has been very happy with each and every caregiver sent to work with her. Caring for an aging parent takes a village! Thank you for being part of our village! Together we have one happy Mom/client!

Kathy E

Apr 2026

via Google

From my initial inquiry email to the first meeting with our Care Professional, the folks at Home Instead have been communicative, compassionate, and supportive. Our Care Professional is amazing, so caring, attentive, and fun! Home Instead has been a lifesaver for me and my family. I highly recommend their support to anyone considering in home care.

Cyndee Cirelli

Apr 2026

via Google

The caregivers are professional, caring, show up on time. I'm very happy with this company

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers Assisted Living.

Where is Home Instead located?

Home Instead is located at 170 Commerce Way #200 in Portsmouth, New Hampshire.

What do families say about Home Instead?

Home Instead in Portsmouth, New Hampshire is rated 4.8 out of 5 based on 51 Google reviews, though no detailed reviews or amenities information is available to describe families' specific experiences.

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