MyLivingChoice

Home Instead

1416 S Virginia Ave

4.8(50 ratings)· Joplin average: 4.3

Home Instead, photo 11 / 6

Quick Facts

Service type
In-home caregiving agency, not a residential facility
VA benefits support
VA Assist program helps cover in-home care hours
Caregiver consistency
One report of frequently changing, inconsistent caregivers

What Families Think

Home Instead in Joplin provides in-home caregiving services rather than a residential facility, and most reviewers—both clients' families and current or prospective caregivers—describe the staff as compassionate, responsive, and well-trained. A notable exception is one family who described inconsistent, poorly supervised care during a 24-hour in-home arrangement.

The Good

  • Caregivers described as compassionate and dedicated
  • Quick, responsive scheduling and customer service
  • VA Assist program helps fund care hours
  • Thorough, hands-on caregiver training program
  • Staff builds personal rapport with clients and families

The Bad

  • One report of inconsistent caregivers and poor supervision on a 24-hour case
  • No published pricing information available

AI-generated from reviews and community data.

Home Instead is a senior living community in Joplin, Missouri offering Assisted Living. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.8 out of 5 across 50 reviews.

About Home Instead

Home Instead Joplin is an in-home assisted living and caregiving service located in Joplin, Missouri. The company provides personalized care for seniors in their own homes, including support through the VA Assist program for eligible veterans and their families.

Families consistently praise the compassion and professionalism of Home Instead's caregivers and staff. Multiple reviewers highlight how the service has made a meaningful difference during vulnerable periods, one family described it as "a godsend" when caring for a parent in final days, while others emphasize the patience, attentiveness, and personalized approach to individual care needs. The company's management and administrative team, including staff members like Paige and Jessica, are noted for their helpfulness with scheduling and training. One family wrote that they "finally feel safe with the care provided."

The company maintains a 4.8 out of 5 star rating across 50 Google reviews. While the vast majority of feedback is positive, one dissatisfied reviewer reported inconsistent caregiver quality and reliability over a four-year period of 24-hour care, suggesting experiences may vary depending on individual assignments and circumstances.

Types of Care at Home Instead

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Home Instead

4.8overall · 50 ratings combined

4.8★ on Google (50)

Krissy Dines

May 2026

via Google

We were struggling with finding the right help for my mom and then we switched to Home Instead. I finally feel safe with the care provided. The attention to her specific needs and rountines as well as just general knowledge about her to make her care plan specific is invaluable. There is no doubt they are the best provider in the Joplin and surrounding area!

NANCY McGrew

Jan 2026

via Google

We highly recommend Home Instead of Joplin MO.<br>Employees are kind, compassionate and professional. Home Instead sent Lindsey to sit with and care for my mother in her final days. She was so comforting to my mother as well as to our family. Home Instead was a godsend to our family and helped us tremendously during difficult days.<br>We are pleased to give five star ratings to all employees from the administrative staff to the personal care takers. It seemed to us that the owners and staff consider their professional mission to be a ministry as well as a profession and it was much appreciated by our family.

Kari Cox

Mar 2025

via Google

About a month ago my family hired home instead to care for my granny. Paige came and talked to the family and we loved her. They sent 2 special gals to care for my granny and they were accepted like family. Kali and savanna were amazing and loved my granny. These 2 caregivers went above and beyond to help the family as well.

Felisha W.

Feb 2025

via Google

Very quick response and excellent customer service.

Markeeta Harvey

Feb 2025

via Google

Home Instead Joplin has been great to work with in every way! Paige was great in helping to get my mother-in-law set up with the in home care that she needed.The staff that does the scheduling is very nice when needing to reschedule around appointments or if any problems come up. The caregivers are very kind and compassionate. Everyone that I have come in contact with has been truly nice and very helpful. I would recommend them to anyone seeking in home care.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers Assisted Living.

Where is Home Instead located?

Home Instead is located at 1416 S Virginia Ave in Joplin, Missouri.

What do families say about Home Instead?

Home Instead in Joplin provides in-home caregiving services rather than a residential facility, and most reviewers—both clients' families and current or prospective caregivers—describe the staff as compassionate, responsive, and well-trained. A notable exception is one family who described inconsistent, poorly supervised care during a 24-hour in-home arrangement.

How can families visit Home Instead?

Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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