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Home Helpers Home Care of Martinsburg

3192 Winchester Ave

5(16 ratings)· Martinsburg average: 4.4

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Home Helpers Home Care of Martinsburg logo
Home Helpers Home Care of Martinsburg, photo 11 / 5

Quick Facts

Care tracking
Online tool shows caregiver shift notes
Service hours
Offers 24-hour in-home care coverage
Specialty focus
Dedicated Alzheimer's and dementia care services

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Home Helpers Home Care of Martinsburg as a dependable in-home care provider, especially for loved ones with dementia, praising individual caregivers by name for their patience and companionship. Reviewers consistently mention feeling informed and reassured about their family member's daily care, and the agency holds a 5 out of 5 rating from 16 Google reviews.

What reviewers praise

  • Caregivers described as patient, attentive, and compassionate
  • Strong reviews for dementia and Alzheimer's care
  • Families praise communication and advance notice of caregiver changes
  • Long-term client relationships, some lasting 3+ years
  • Companionship helps clients stay engaged and social

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Home Helpers Home Care of Martinsburg is a home care agency serving Martinsburg, West Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and 24-Hour Staff. Families rate it 5.0 out of 5 across 16 reviews.

About Home Helpers Home Care of Martinsburg

Home Helpers Home Care of Martinsburg is an in-home health and hospice care provider serving Martinsburg, West Virginia. The service brings trained caregivers into clients' homes to provide hands-on assistance and companionship for aging adults and those with chronic conditions like dementia.

Families consistently praise the caregivers' warmth and professionalism. One family wrote that their mother found "not only someone to assist her but also a companion and friend." Reviewers highlight caregivers' patience, attentiveness, and willingness to go beyond routine tasks, taking clients on walks, engaging in conversation, and building genuine relationships. Families also value the communication: caregivers provide shift notes through online tools and give advance notice of staffing changes. Multiple reviewers mention caring for parents with dementia and express deep trust in the service.

Home Helpers holds a 5-star rating across 16 Google reviews, with families consistently recommending the service to others facing similar caregiving situations.

Types of Care at Home Helpers Home Care of Martinsburg

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Transportation Services

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Reviews of Home Helpers Home Care of Martinsburg

5overall · 16 ratings combined

5★ on Google (16)

Tamilyn Clark

May 2025

via Google ↗ · Report

There are angels in heaven that send pure hearted angels to earth to watch over those that are in need. Stacy Pflieger is one of those angels. She walked into our lives a few years ago and has been a friend, a companion and safe haven for my Mom. She has become a part of our family. We don't know what we would do without her. She gets my mom to smile, and converse. She recites nursery rhymes and does memory games. She treats my mother like her own. We are so blessed to have Stacy in our lives. She is so deserving of the award of caregiver of the year. She is a rock star and a gift from God.

Peggy Dell

Feb 2022

via Google ↗ · Report

Mom has been receiving in-home care from Home Helpers for 3+ years and it has been a God-send for us all. Her helpers have been competent, caring, & professional. At first she was not keen on having someone in her home to assist her but soon found not only someone to assist her but also a companion and friend. She soon was looking forward to their daily "visits." Having Home Helpers has allowed Mom to remain in her home at least an extra year and has supplied all of her family with peace of mind knowing that she has been safe and well cared for. Thanks for the terrific service over the last few years!

Anthony Erwin

Feb 2022

via Google ↗ · Report

Every one at Home Helpers are friendly, compassionate and thoughtful. They cared for both my parents who had dementia and were always so caring. I would whole heartedly recommend them to anyone!! Was always made aware of any changes in caregivers well in advance and the on-line tools are great in seeing caregivers notes from their shift!! Susan Erwin

James Gall

Nov 2019

via Google ↗ · Report

I would like to "Thank" Michelle Boumeister for the wonderful care she provides my mother. She is very patient, attentive and I am very comfortable knowing she is looking after Mom. Michelle keeps me up to date, provides suggestions and will go out of her way for Mom. I greatly appreciate everything she does in helping with Mom's care.

Susan Plumly-Engle

Jun 2017

via Google ↗ · Report

very pleased with the care and attention given to my husband, who has dementia. The caregivers are so pleasant and kind. In nice weather I know my husband enjoyed the walks. My loved one is in assisted living now. He is only 65 years young. I will continue to use Home Helpers in the future and I highly recommend that you give them a call if you are a caregiver to a loved one.

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Frequently Asked Questions

What types of care does Home Helpers Home Care of Martinsburg offer?

Home Helpers Home Care of Martinsburg offers At-Home Care.

Where is Home Helpers Home Care of Martinsburg located?

Home Helpers Home Care of Martinsburg is located at 3192 Winchester Ave in Martinsburg, West Virginia.

What do families say about Home Helpers Home Care of Martinsburg?

Home Helpers Home Care of Martinsburg carries a 5.0 out of 5 rating from 16 Google reviews. Families describe Home Helpers Home Care of Martinsburg as a dependable in-home care provider, especially for loved ones with dementia, praising individual caregivers by name for their patience and companionship. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Helpers Home Care of Martinsburg?

Submit the Request Information form on this page, or contact Home Helpers Home Care of Martinsburg directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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