MyLivingChoice

Home Care Solutions

5354 Magazine St

4.1(11 ratings)· New Orleans average: 4.3

Home Care Solutions — photo 11 / 5

Quick Facts

Founded
Operating in New Orleans since 1991
Leadership
Led by licensed social workers
Care availability
Offers 24-hour continuous in-home care teams

What Families Think

Home Care Solutions provides in-home, non-medical care services throughout metro New Orleans, including dementia and Alzheimer's support. Most reviewers praise the quality and warmth of individual caregivers, though one review flagged early scheduling and coordination problems that were later resolved after management follow-up.

The Good

  • Caregivers described as attentive, caring, and dedicated
  • Quick to provide a caregiver when needed
  • Personalized care plans tailored to each client
  • Family reports improved reliability after resolving early issues

The Bad

  • One reviewer reported scheduling, cancellations, and no-shows before improving
  • One report of unhelpful response to a job inquiry

AI-generated from reviews and community data.

About Home Care Solutions

Home Care Solutions is an in-home care provider serving New Orleans, Louisiana, offering non-medical assistance to older adults and their families. Led by licensed social workers since 1991, the company provides flexible care arrangements ranging from a few hours per week to 24-hour in-home care and continuous supervision when needed.

The services include assistance with activities of daily living (ADLs), companionship, safety support, and individualized care plans designed to fit each person's needs and routine. For families preferring to keep loved ones at home rather than in a facility, Home Care Solutions offers 24/7 care options with dedicated caregiver teams providing around-the-clock support.

The company emphasizes education, advocacy, counseling, and dignified care in supporting older persons and their families through the challenges of aging. Their goal is to preserve and protect the independence and dignity of clients while providing a dependable support system of information, assistance, and care tailored to each family's unique situation.

Types of Care

Home Health and Hospice

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Reviews

4.1overall · 11 ratings combined

4.1★ on Google (11)

Stella

May 2026

via Google

Very disappointing. I called to inquire about a job and to find out details as to how to apply. When I asked the receptionist if this was a non-medical position because I do not have a CNA license, I was told that it is non medical but 2 years of experience is required. I naturally responded that I do not have experience but I am interested in gaining experience. I asked her kindly how can I go about getting experience and she shortly replied that she didn’t know. So I asked if there was someone I could speak to to understand how to break into this required experience and she shortly replied “you’re in charge of your life. Goodbye”. What? Not very friendly or helpful.

Janet Rucker

Mar 2024

via Google

I love my caregiver! She is truly a special person that loves her job. She goes over and beyond her basic responsibilities to insure that all my needs are met. My life is much better with her in it.

Elizabeth Nastasi

Mar 2021

via Google

Home care solutions offer great in home care. Rachel and her team of caregivers and staff are wonderful to work with. Highly recommended.

DonaldLL

Jun 2019

via Google

I see most of these reviews are 2 to 3 years old. Perhaps there has been a change since then but this service was sub par. The care givers were very good but the administration, scheduling, and coordination of the visits was horrendous. Between cancellations, no shows, and the inability to provide care 5 days a week, I’d call this unreliable at best. I do believe their heart is in the right place but the business side of the house is lacking in execution and performance. UPDATE: I would like to update my review. I did follow up with management after I posted my initial review. I/we agree that there was much confusion in scheduling due to the fact that there were multiple people calling HCS making changes to the schedule and last minute changes at that. Once this issue was sorted out, we did continue to use HCS for our needs and the service has been excellent. To this day we continue to use HCS and I recommend them as reliable and conscientious. My mother is satisfied and that is no easy achievement.

Matthew Person

Aug 2016

via Google

When my Mother in law needed some care at home, we called Home Care Solutions to get support. They were able to provide a care giver in a short period of time. They were professional and great to deal with. We enjoyed the experience.

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