MyLivingChoice

Holy Family Home

5300 Chester Avenue

4.7(27 ratings)· Philadelphia average: 4.2

Holy Family Home, photo 11 / 2

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
18
Affiliation
Operated by the Catholic Little Sisters of the Poor
Accommodations
Single-occupancy apartments for residents
Expansion
New apartments under construction on-site

What Families Think

Holy Family Home is a Catholic skilled nursing and long-term care community in Philadelphia run by the Little Sisters of the Poor, a congregation with roots in the city dating to 1869. Reviewers consistently praise the compassionate, faith-centered care the sisters provide and describe residents as well cared for in a clean, welcoming setting.

The Good

  • Compassionate, faith-driven caregiving by the sisters
  • Residents described as well cared for
  • Clean, spotless facility noted by visitors
  • Long-standing mission dating back to 1869
  • Single-occupancy apartments for residents

The Bad

  • No published pricing information available
  • Only 27 reviews, a small sample size

AI-generated from reviews and community data.

Holy Family Home is a senior living community in Philadelphia, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 27 reviews.

About Holy Family Home

Holy Family Home in Philadelphia is operated by the Little Sisters of the Poor, a congregation that arrived in the city on August 24, 1869 to care for the elderly poor. The congregation's work in Philadelphia began at 18th and Jefferson Street and later expanded to include St. Michael's Home in Germantown and Sacred Heart Home in Southwest Philadelphia, which opened in 1902. In the early 1970s that home was rebuilt and renamed Holy Family Home, the name it carries today.

The community continues the mission of its foundress, Jeanne Jugan, the first Little Sister of the Poor, who was beatified by Pope John Paul II in 1982 and canonized by Pope Benedict XVI in 2009. The Little Sisters describe their approach as one of trust in God's Providence and reliance on the goodness of others to help provide for residents' needs.

Support for Holy Family Home comes through several programs, including the Association Jeanne Jugan, the Lend a Helping Hand initiative, and a Volunteer and Youth Service Program, which engage the wider community in assisting the Little Sisters in their care of residents.

Types of Care at Holy Family Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Holy Family Home

4.7overall · 27 ratings combined

4.7★ on Google (27)

Regina Morris

Jan 2026

via Google

Wonderful single accommodations for seniors. One of our Mother’s friend resides there & is Very well cared for.

Caroline-Carrie Connelly

Feb 2024

via Google

Our singing group, Notre Dame Players gave a performance for the sisters and residents. The new building is beautiful. New apartments will be done next year I think! It was spotless and the piano was perfectly tuned. The residents are well cared for!

Patrick Ireland

Aug 2021

via Google

The Little Sisters of the Poor are all saints - full of love and patience for the elderly people in their care. God bless them and their beautiful ministry.

John Paul Heisler

Apr 2018

via Google

The sisters here are so wonderful and that is why the residents have such joy. I spent a day helping here and was greatly impacted by the joy of Jesus I found in everyone I met. If I retire in Philly, this home would be a sure possibility.

Susan K

Apr 2018

via Google

Incredible compassion and Christ-like love are apparent and felt values in this lovely home dedicated to the welfare of our senior population. Run by the little sisters of the poor, you couldn't have nicer people to take care of you. I would recommend Holy Family Home to anyone.

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Government Inspection History

4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2026Fire Safety StandardHealth Standard7 citations
  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2026

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 13, 2026

Mar 12, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 4, 2026

Apr 9, 2025Fire Safety StandardHealth Standard7 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2025

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2025

  • Use approved construction type or materials.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2025

May 10, 2024Fire Safety StandardHealth Standard5 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 5, 2024

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024

  • Use approved construction type or materials.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2024

  • Install proper backup exit lighting.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Holy Family Home offer?

Holy Family Home offers Skilled Nursing / Long Term Care.

Where is Holy Family Home located?

Holy Family Home is located at 5300 Chester Avenue in Philadelphia, Pennsylvania.

What do families say about Holy Family Home?

Holy Family Home is a Catholic skilled nursing and long-term care community in Philadelphia run by the Little Sisters of the Poor, a congregation with roots in the city dating to 1869. Reviewers consistently praise the compassionate, faith-centered care the sisters provide and describe residents as well cared for in a clean, welcoming setting.

How did Holy Family Home do on recent health and safety inspections?

Holy Family Home had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Holy Family Home?

Submit the Request Information form on this page to connect with Holy Family Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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