MyLivingChoice

Hillsborough County Nursing Home

400 Mast Road

3(22 ratings)

Hillsborough County Nursing Home — photo 11 / 4

Quick Facts

Total units
300
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
300
Memory care
Dedicated 50-bed Alzheimer's care unit on-site
Hospice services
On-site hospice program via contracted provider
Pet visits
Leashed pets allowed with proof of rabies vaccination
Ownership
County-owned, non-profit nursing facility

What Families Think

Families describe Hillsborough County Nursing Home as a clean, welcoming facility where staff show genuine warmth and attentive care to residents, including during short-term rehab stays. A few reviewers note gaps in call-bell responsiveness and inconsistent food quality, though most experiences are strongly positive.

The Good

  • Staff described as attentive, gentle, and kind
  • Facility is clean and well-organized
  • Successful rehab outcomes, e.g. after broken hip
  • Genuine warmth shown to residents by staff
  • Allows outside food and snacks for residents

The Bad

  • Several reviewers note slow response to call bells
  • One report of morning shift not answering calls promptly
  • Mixed reviews on food quality

AI-generated from reviews and community data.

About Hillsborough County Nursing Home

Hillsborough County Nursing Home is a skilled and intermediate care nursing facility located on a scenic hilltop in Goffstown, New Hampshire. The non-profit facility operates 300 beds and is owned and managed by Hillsborough County to serve the short and long-term nursing needs of county residents.

The facility includes specialized units for different care needs: a 24-bed skilled unit providing skilled and sub-acute services, a 19-bed behavioral unit, and a 50-bed Alzheimer's unit for special needs care. HCNH also offers a hospice program under contract that provides specialized services to the terminally ill.

The facility provides a wide range of therapies and activities tailored to the diverse needs of residents. Three of the six nursing units exit directly to ground level. Residents benefit from dining rooms and living room spaces available for visits and gatherings.

Visiting is encouraged and available to all residents without restricted hours, though the facility recommends visiting between 11:00 am and 7:00 pm to support resident safety and care delivery. There is no restriction on the number of visitors, though the facility requests that visits to shared rooms be limited to two visitors at a time when possible, with accommodations available for larger groups in common areas.

Sociable and leashed pets with proof of current rabies vaccination are welcome to visit. Visitors must provide a copy of the pet's vaccination to the receptionist upon arrival.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3overall · 22 ratings combined

3★ on Google (22)

Brian J. Carnevale

Apr 2025

via Google

For a Nursing Home, this is a clean, fun-filled place that serves decent food and smells as clean as it is! They should be proud of this, as other places that cost much more are no better whatsoever. For example, Courville @Manchester is short-staffed, while it has a bad smell that I attribute to the carpeting and overall staffing! a lifelong friend just returned home after two-plus months there, a different man, High marks for this place, and thank you for the fine care you give to the low-income elderly!

Shirley Waite

Aug 2022

via Google

I visited a friend there this week. She hasn’t been there long, so is still trying to adjust. I was only there about an hour total, but I counted 4 hugs my friend received from staff members! They were so sincere, and conveyed their love & caring to my friend. It was beautiful! I have visited lots of people in nursing homes through the years, and haven’t ever seen this kind of caring before. You are all to be commended!

Edita Ř

Jun 2021

via Google

My dad was there for 6 weeks. They took very very good care of him. 85 % of the staff were attentive, scrupulous, gentle and kind. They have a lot of caring people there, I think most of them are real life angels. Dad even liked a bunch of the food. That says a lot! Since my dad’s medical condition make him not want to eat. We had another family member in the HCNH 8 years ago and lot of the same people cared as lovingly for her. If you can not be cared for at home, I highly recommend the Hillsborough County Nursing Home. I love it and if I ever need to go to a home, I will love to go there. THANK YOU !!!! My family and my dad are extremely grateful to you, the wonderful staff !!!!!!

Ashley Foire

Mar 2020

via Google

My grandmother had been in the rehab center for 3 weeks for a broken hip. the care was great, followed all doctors orders, and they were great with her needing to go to outside appointments. they helped her gain her independence back! thoughtful nurses and great activities and games for the residents. the only complaint was the food my grandmother said was pretty horrible. but they allow you to have your own snacks and can bring food in from the outside. thank you again Hillsborough county rehab!

Kendra Jarry

Aug 2018

via Google

It’s clean. The place is organized. They love the residents. Fix it list. 1. Nurses not answering call bells. 2.supervisors properly handling complaints. 3.morning shift sitting down for 30mins-1hour not answering bells. Other then the three things above this is a great place with so much love. If you bring your loved one here mention these three things and maybe we can make this a 4 star or even five star place. Thank you!

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Frequently Asked Questions

What types of care does Hillsborough County Nursing Home offer?

Hillsborough County Nursing Home offers Skilled Nursing / Long Term Care.

Where is Hillsborough County Nursing Home located?

Hillsborough County Nursing Home is located at 400 Mast Road in Goffstown, New Hampshire.

What do families say about Hillsborough County Nursing Home?

Families describe Hillsborough County Nursing Home as a clean, welcoming facility where staff show genuine warmth and attentive care to residents, including during short-term rehab stays. A few reviewers note gaps in call-bell responsiveness and inconsistent food quality, though most experiences are strongly positive.

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