Tammy Fiene
Jun 2026
Don't put anyone you love in here! They are not good at all. It smells, the staff is not nice. Stay clear of this place!
Hillcrest Nursing Center
1740 North Circuit Drive
4(57 ratings)
1 / 5Quick Facts
- Total units
- 140
- Medicare rating
- 4 of 5
- Ownership
- For profit, Partnership
- Certified beds
- 140
CMS Care Compare
What Families Think
Most reviewers describe Hillcrest Nursing Center as warm, attentive, and responsive, with families praising staff communication and hands-on care for their loved ones. One reviewer reported a serious lapse in follow-up care after a fall, raising concerns about response time in that instance. Overall sentiment is strongly positive, though the community has no published pricing or amenities details listed.
The Good
- Staff frequently described as caring and communicative
- Families report quick responses to concerns
- Cleanliness noted by a new resident's family
- In-house therapy services available on-site
- 24/7 certified wound care nursing staff
The Bad
- One report of a 9-day delay in care after a fall
- No published pricing information available
AI-generated from reviews and community data.
About Hillcrest Nursing Center
Hillcrest Retirement Village is a nursing center in Round Lake Beach, Illinois, providing around-the-clock nursing care to residents.
The community offers in-house therapy services to meet therapeutic needs on location, and maintains certified wound care nurses on staff 24 hours a day, 7 days a week to assess wounds and develop treatment plans.
Hillcrest provides transportation for residents via a lowered-floor van and serves fresh, high-quality meals prepared according to resident preferences and dietary restrictions.
The community offers a variety of activities including board games, movies, weekly outings, and local performances to keep residents engaged.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 57 ratings combined
4★ on Google (57)
Trista t
Jun 2026
Watched my grandfather get abused by nurses and the director kicked multiple family members out from seeing my grandfather when we were noticing. I hope no one brings someone there again. The loved one will get bedsores , bruises, and get yelled at by staff and pick and choose who can visit. My grandfather begged for my mom in his last days and thought she abandoned him there (he had dementia) I was still allowed to visit and he was scared, had food all over his face and clothes, nails long. And the one person who did all of that was told not to come back. The director needs to be put in jail for overseeing elder abuse.
Elliot Fitch
Mar 2026
My grandma didn’t get care for 9 days after she fell she is 66 and has felled before and they didn’t send her for a x ray and when we called they said we would get answered by the nurse taking care of her left on voice mail 2 times and when she finally did this nursing home is terrible never send anyone here again they are so sick not checking on my grandma that could have passed out from low blood pressure This place sucks.
Silvia A Montemayor
Jul 2025
Dear Hillcrest Nursing Center Staff,<br><br>I want to extend my heartfelt thanks to all of you for the incredible care and compassion you show each and every day. Your dedication, professionalism, and kindness do not go unnoticed. It’s clear that you consistently go above and beyond—not just in your daily responsibilities, but also whenever extra help is needed.<br><br>Knowing that our loved one is in your care brings immense peace of mind. Your team’s patience, attentiveness, and willingness to assist with anything we ask for is truly appreciated. You embody what it means to serve with heart, and for that, we are sincerely grateful.<br><br>Thank you for all that you do, and for making Hillcrest a place of comfort, dignity, and genuine care.<br><br>Thank You!!
Silvia A Montemayor
Jul 2025
Dear Hillcrest Nursing Center Staff, I want to extend my heartfelt thanks to all of you for the incredible care and compassion you show each and every day. Your dedication, professionalism, and kindness do not go unnoticed. It’s clear that you consistently go above and beyond—not just in your daily responsibilities, but also whenever extra help is needed. Knowing that our loved one is in your care brings immense peace of mind. Your team’s patience, attentiveness, and willingness to assist with anything we ask for is truly appreciated. You embody what it means to serve with heart, and for that, we are sincerely grateful. Thank you for all that you do, and for making Hillcrest a place of comfort, dignity, and genuine care. Thank You!!
Frequently Asked Questions
What types of care does Hillcrest Nursing Center offer?
Hillcrest Nursing Center offers Skilled Nursing / Long Term Care.
Where is Hillcrest Nursing Center located?
Hillcrest Nursing Center is located at 1740 North Circuit Drive in Round Lake Beach, Illinois.
What do families say about Hillcrest Nursing Center?
Most reviewers describe Hillcrest Nursing Center as warm, attentive, and responsive, with families praising staff communication and hands-on care for their loved ones. One reviewer reported a serious lapse in follow-up care after a fall, raising concerns about response time in that instance. Overall sentiment is strongly positive, though the community has no published pricing or amenities details listed.
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