Better Home Senior Care

333 IL-83 Ste 206, Mundelein, Illinois

3.7(3 ratings)

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Better Home Senior Care is a small home health and hospice agency in Mundelein, Illinois, with only a couple of Google reviews to go on. One family praised the compassion and patience of their assigned caregiver, while a former staff member described inconsistent scheduling and unprofessional office communication.

What reviewers praise

Caregiver described as patient, kind, and caring
Family felt reassured trying a new provider

What reviewers flag

One report of inconsistent scheduling with frequent shift cancellations
One report of rude, unprepared office staff
Very few reviews available to judge overall reliability

AI-generated from reviews and community data.

Better Home Senior Care is a home care agency serving Mundelein, Illinois offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.7 out of 5 across 3 reviews.

About Better Home Senior Care

Better Home Senior Care is an at-home care agency serving clients in Mundelein, Illinois.

Reviewers report mixed experiences with the agency. Some families praised their caregivers for patience, kindness, and compassion, with one reviewer writing that their grandmother found her caregiver "a kinder more helpful person." Other reviewers raised concerns about staffing reliability and office interactions.

Types of Care at Better Home Senior Care

At-Home Care

Amenities

Room Amenities

Emergency Call System

Community Amenities

24-Hour Staff
Medication Management

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Reviews of Better Home Senior Care

3.7overall · 3 ratings combined

3.7★ on Google (3)

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Kelli Santos

Nov 2025

via Google ↗ · Report

They offer you a case for a certain amount of hours,then when your ready to start,they let the client cancel you out depending on how they feel that day,so if the case is 30 hours,just know your most likely only gonna work 10 if that because of the cancelations..can't make this stuff up..and the office staff is rude,and nasty they had no idea what I even looked like,but was willing to send me out to clients house..yes families this is the kind of agency to avoid if you care about your loved one..I dodged a bullet with this one.

Stacey Olson

Dec 2024

via Google ↗ · Report

We were nervous to try a new company to help care for my grandmother, but we are so pleasantly surprised at their level of care and compassion. The caregiver that we have been assigned is always patient, kind, and caring. My grandmother said "she couldn't ask for a kinder more helpful person to help her." We are so happy and appreciative of this company!! Thank you for everything that you do!!

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Frequently Asked Questions

What types of care does Better Home Senior Care offer?

Better Home Senior Care offers At-Home Care.

Where is Better Home Senior Care located?

Better Home Senior Care is located at 333 IL-83 Ste 206 in Mundelein, Illinois.

What do families say about Better Home Senior Care?

Better Home Senior Care carries a 3.7 out of 5 rating from 3 Google reviews. One family praised the compassion and patience of their assigned caregiver, while a former staff member described inconsistent scheduling and unprofessional office communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Better Home Senior Care?

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