MyLivingChoice

HighPoint Homecare

Sumner Medical Plaza, 300 Steam Plant Rd #230

5(2 ratings)· Gallatin average: 4.5

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HighPoint Homecare logo
HighPoint Homecare, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1984
Therapy services
Offers nursing, physical, and occupational therapy

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

The few reviews available for HighPoint Homecare are positive, with one family highlighting a smooth rehab experience and describing the nursing, PT, and OT staff as professional and caring. There isn't much review volume yet, so it's worth confirming details directly with the agency.

What reviewers praise

  • Staff described as professional and genuinely caring
  • Positive experience with nursing, PT, and OT services
  • Perfect 5-star average from reviewers

What reviewers flag

  • Only two reviews available to judge consistency
  • No published pricing information

AI-generated from reviews and community data.

HighPoint Homecare is a home health agency serving Gallatin, Tennessee offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management.

About HighPoint Homecare

HighPoint Homecare is a Medicare-certified home health agency serving clients in Gallatin, Tennessee since 1984. The agency provides skilled nursing, physical therapy, speech therapy, and medical social services.

Reviewers consistently praised the professionalism and genuine care of both office and field staff. One reviewer wrote that staff "seem to genuinely care about her rehab" and recommended the agency for nursing, physical therapy and occupational therapy services.

Types of Care at HighPoint Homecare

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of HighPoint Homecare

5overall · 2 ratings combined

5★ on Google (2)

Heather McCroskey

Mar 2019

via Google ↗ · Report

We have been using Highpoint Home Health for my mother and have been so pleased! Easy to work with, staff in the office and in the field are all professional, friendly and seem to genuinely care about her rehab! Highly recommend this company for Nursing, PT and OT!

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By submitting, you're okay with us and HighPoint Homecare reaching out by phone, email or text. Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

HighPoint Homecare is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Speech therapy
  • Medical social services

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency88%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety87%US 82%

180 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral92%US 94%
  • Patients got better at walking or moving around85%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations72%US 61%

Service area

HighPoint Homecare reports serving 18 ZIP codes, including Bethpage, Brush Creek, Carthage, Castalian Springs, Cottontown, Gallatin, Goodlettsville, Greenbrier, Hartsville, Hendersonville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447487. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does HighPoint Homecare offer?

HighPoint Homecare offers At-Home Care and Home Health.

Where is HighPoint Homecare located?

HighPoint Homecare is located at Sumner Medical Plaza, 300 Steam Plant Rd #230 in Gallatin, Tennessee.

What do families say about HighPoint Homecare?

HighPoint Homecare carries a 5.0 out of 5 rating from 2 Google reviews. The few reviews available for HighPoint Homecare are positive, with one family highlighting a smooth rehab experience and describing the nursing, PT, and OT staff as professional and caring. There isn't much review volume yet, so it's worth confirming details directly with the agency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from HighPoint Homecare?

Yes. HighPoint Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use HighPoint Homecare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit HighPoint Homecare?

Submit the Request Information form on this page, or contact HighPoint Homecare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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