MyLivingChoice

HighPoint Homecare

Sumner Medical Plaza, 300 Steam Plant Rd #230

5(2 ratings)· Gallatin average: 4.5

HighPoint Homecare, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1984
Therapy services
Offers nursing, physical, and occupational therapy

What Families Think

The few reviews available for HighPoint Homecare are positive, with one family highlighting a smooth rehab experience and describing the nursing, PT, and OT staff as professional and caring. There isn't much review volume yet, so it's worth confirming details directly with the agency.

The Good

  • Staff described as professional and genuinely caring
  • Positive experience with nursing, PT, and OT services
  • Perfect 5-star average from reviewers

The Bad

  • Only two reviews available to judge consistency
  • No published pricing information

AI-generated from reviews and community data.

HighPoint Homecare is a home health agency serving Gallatin, Tennessee offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management.

About HighPoint Homecare

HighPoint Homecare is a home health and hospice community in Gallatin, Tennessee.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at HighPoint Homecare

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of HighPoint Homecare

5overall · 2 ratings combined

5★ on Google (2)

Heather McCroskey

Mar 2019

via Google

We have been using Highpoint Home Health for my mother and have been so pleased! Easy to work with, staff in the office and in the field are all professional, friendly and seem to genuinely care about her rehab! Highly recommend this company for Nursing, PT and OT!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to HighPoint Homecare, never sold or shared.

Medicare Quality of Care

HighPoint Homecare is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Speech therapy
  • Medical social services

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency88%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way94%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety87%US 82%

180 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)9%US 11%Same as

How patients did

  • Care started within 2 days of referral92%US 94%
  • Patients got better at walking or moving around85%US 83%
  • Patients got better at getting in and out of bed86%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved88%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations72%US 61%

Service area

HighPoint Homecare reports serving 18 ZIP codes, including Bethpage, Brush Creek, Carthage, Castalian Springs, Cottontown, Gallatin, Goodlettsville, Greenbrier, Hartsville, Hendersonville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447487. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does HighPoint Homecare offer?

HighPoint Homecare offers At-Home Care and Home Health.

Where is HighPoint Homecare located?

HighPoint Homecare is located at Sumner Medical Plaza, 300 Steam Plant Rd #230 in Gallatin, Tennessee.

What do families say about HighPoint Homecare?

The few reviews available for HighPoint Homecare are positive, with one family highlighting a smooth rehab experience and describing the nursing, PT, and OT staff as professional and caring. There isn't much review volume yet, so it's worth confirming details directly with the agency.

Does Medicare cover care from HighPoint Homecare?

Yes. HighPoint Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use HighPoint Homecare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit HighPoint Homecare?

Submit the Request Information form on this page to connect with HighPoint Homecare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at HighPoint Homecare? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Gallatin.