1 / 6CMS Care Compare
Highland Manor has a solid overall Google rating (4.1 from 25 reviews), though no individual reviewer comments were provided to detail specific experiences. Based on the facility's own description, it emphasizes an accessible one-floor design, in-house medical and rehab services, and a stable, long-tenured caregiving staff.
AI-generated from reviews and community data.
Highland Manor is a senior living community in Exeter, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 26 reviews.
Highland Manor Rehabilitation and Nursing Center is a nursing and rehabilitation facility in Exeter, Pennsylvania, providing long-term and short-term care in a one-floor setting designed for accessibility and comfort. The facility features spacious rooms and two courtyards connected by a figure-eight layout that encourage resident socialization and outdoor enjoyment.
The center offers a full range of in-house medical services and rehabilitation programs, allowing residents to receive comprehensive care without frequent trips to the hospital. The short-term care program serves those recovering from recent hospital stays or medical procedures, while the long-term care program provides a supportive, community-oriented environment with dedicated medical and social support.
Highland Manor is distinguished by its staff stability, with caregivers known for their long tenure and extensive experience in the industry. The facility maintains a remarkably low turnover rate, providing continuity of care and expertise that supports both residents and families. The team is structured around creating a caring, family-like atmosphere where staff and residents feel valued and respected.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.1overall · 26 ratings combined
4.1★ on Google (26)
Dee Dee
Dec 2025
Very unprofessional place. I've been calling for months to do the CNA program, filled out the application, even went in to ask questions. I was told someone would contact me and never did, everytime I call, someone answers the phone and dismisses me or tells me to call again. This is why the nursing community is such a disaster and understaffed.
Pat Ostrowski
Apr 2025
I can’t begin to say enough about highland manor! My mom was there for over 4 years and we could not have asked for a more loving caring staff! Mom got the best care possible from loving nurses ,aides,PA,&doctors, & administrators.From the administration staff to therapy to activities to kitchen,laundry,maintenance . Front desk girls were always helpful and understanding. Pam,Dale,Barb & Leo were always helpful and patient and understanding. It’s hard to name everyone and I’m sure I’ve missed some names so I’ll just say Sue and her girls and guys were the most loving understanding staff I have ever met.<br>Thank you from the bottom of my heart for taking such good care of mom.She loved all of you and you made her feel so loved and cared for.<br>Anyone thinking about considering Highland Manor,do not hesitate you won’t find better care anywhere or a more caring staff!
Ruth VanWhy
Apr 2025
I would like to take this opportunity to thank the nursing and administrative staff at Highland Manor on behalf of myself and my Aunt Judy. When Judy was brought here, she was in pretty poor shape, but after a few weeks of excellent nursing care, she grew strong enough to be able to go home (something we were initially uncertain of). And the administrative staff was very helpful and informative when it came time to put "at home" support in place. Thank you all for what you do!
monica magee
Jan 2025
My mother went in to try to get stronger to come home, but unfortunately she ended up passing in the facility due to her end stage illness. This facility and their staff were kind, knowledgeable and caring for my mother like she was their family. Our family had nothing but an amazing experience in such a time of grief. She was comfortable and cared for well. The communication from the team and our family was consistent and honest. I will recommend this facility to anyone who needs their family cared for. We can't thank them enough for the care they gave.
black-and-white night sprit
Sep 2024
My grandmother is here they recently moved someone into the room with her that has Covid which is now exposing her and risking her life instead of just keeping that person in that room she was already in that was already exposed just to make an extra $3000 they are money hungry and do not treat the residents right and are always under staffed and always have a ton of lights lite up because the residents need help. STAY AWAY FROME THIS PLACE YOUR LOVED ONES WELL NOT BE TREATED THE WAY THEY SHOULD HERE!
9 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 23, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 22, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 14, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 14, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 14, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 5, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2024
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Feb 8, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 8, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024
Address patient/client population and determine types of services needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 8, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 8, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 5, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 5, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 8, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 31, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 31, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 31, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Apr 11, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Highland Manor offers Skilled Nursing / Long Term Care.
Highland Manor is located at 750 Schooley Avenue in Exeter, Pennsylvania.
Highland Manor has a solid overall Google rating (4.1 from 25 reviews), though no individual reviewer comments were provided to detail specific experiences. Based on the facility's own description, it emphasizes an accessible one-floor design, in-house medical and rehab services, and a stable, long-tenured caregiving staff.
Highland Manor had 9 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Highland Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Highland Manor? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Exeter.
Wyoming, Pennsylvania3.4 mi
4.9(9)
Assisted Living
Pittston, Pennsylvania4.2 mi
4.1(48)
Skilled Nursing / Long Term Care
Pittston, Pennsylvania4.7 mi
4.4(23)
Independent Living
Old Forge, Pennsylvania5.2 mi
4.5(16)
Assisted Living
Taylor, Pennsylvania6.5 mi
4.6(120)
Skilled Nursing / Long Term Care
Moosic, Pennsylvania6.8 mi
4(62)
Assisted LivingMemory Care
Home care agencies serving Exeter bring help to the house: daily living, companionship, and respite for family caregivers.
