John & Sheri Boehm
Jul 2026
So far so good. Building is old but the employees are great!
Highland Chateau Health + Rehabilitation Center
2319 WEST SEVENTH STREET
2.9(63 ratings)· SAINT PAUL average: 3.7
1 / 5Quick Facts
- Ownership
- For profit, Limited Liability company
- Certified beds
- 64
- Hospice care
- Offers on-site hospice services for residents
- Therapy services
- On-site rehab therapy with dedicated equipment
What Families Think
Reviews for Highland Chateau are sharply split: many families praise caring, friendly staff and strong physical/occupational therapy, while a large number of others describe long waits for help, cleanliness problems, and frustration with management. The facility's Google rating sits low at 2.9 from 63 reviews, reflecting this inconsistency in day-to-day care.
The Good
- Many reviewers describe caring, friendly nursing and aide staff
- Physical and occupational therapy frequently praised as effective
- Some families highlight strong, responsive communication from social workers/staff
- Several visitors describe the building as clean and welcoming
The Bad
- Multiple reports of call-light response times of 1 to 3 hours
- Several complaints about odors, dirty rooms, or infrequent bed changes
- Reports that air conditioning did not reach resident rooms in summer heat
- Repeated criticism of administration/management handling complaints and communication
AI-generated from reviews and community data.
About Highland Chateau Health + Rehabilitation Center
Highland Chateau Health + Rehabilitation Center in Saint Paul, Minnesota provides skilled nursing, short-term rehabilitation, and long-term care. The facility is housed in a modern, state-of-the-art building with thoughtfully designed rooms and common spaces intended to feel comfortable, inviting, and safe.
The center employs experienced, highly trained nursing and rehabilitation professionals and offers on-site therapy services with advanced rehabilitation equipment. The staff emphasizes dignity, respect, and individualized care, focusing on helping residents regain strength, maintain independence, and enjoy meaningful daily living.
Highland Chateau specializes in both short-term rehabilitation for recovery and long-term care support. The facility provides activities for residents and maintains a focus on warm, compassionate service throughout the care experience.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
2.9overall · 63 ratings combined
2.9★ on Google (63)
Kristi DeWanz
Apr 2026
My very good friend Doug Scherfenberg is a patient here and I come to see him regularly and I love the people that work there, they are so kind and helpful and friendly, they are so good at there jobs! I am happy he is there, they have taken great care of him, thank you so very much for doing such a awesome job 🤩 I would love to work there it would be great. Thank you again Kristi DeWanz 😇
Ted Ryden
Feb 2026
My friend is getting high quality,<br>compassionate care at Highland Chateau. Thank you!
James Marek
Feb 2026
Staff is very efficient with much etiquette...
Andrew Morris
Dec 2025
This is a horrible place they are very disorganized and very disrespectful they have blocked my wife which was trying to find out where her mothers stuff has gone when she died they hung up on me countless times horrible horrible place to go I will never let anyone i know go here and I will tell everyone I can not to go here I also have recordings of the conversation with these people and it’s disgusting how they treat someone that just had there mother pass away and the neglect that my mother in law received
Frequently Asked Questions
What types of care does Highland Chateau Health + Rehabilitation Center offer?
Highland Chateau Health + Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Highland Chateau Health + Rehabilitation Center located?
Highland Chateau Health + Rehabilitation Center is located at 2319 WEST SEVENTH STREET in SAINT PAUL, Minnesota.
What do families say about Highland Chateau Health + Rehabilitation Center?
Reviews for Highland Chateau are sharply split: many families praise caring, friendly staff and strong physical/occupational therapy, while a large number of others describe long waits for help, cleanliness problems, and frustration with management. The facility's Google rating sits low at 2.9 from 63 reviews, reflecting this inconsistency in day-to-day care.
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