Judy Duff
Apr 2026
The newest review are accurate!
1 / 6There isn't much direct family feedback available for Hermitage Richmond beyond a solid Google rating of 4.3 from a small number of reviewers. What's known comes mainly from the community's own description of its continuing-care campus and mission.
AI-generated from reviews and community data.
Hermitage Richmond is a senior living community in Richmond, Virginia offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 11 reviews.
Hermitage Richmond is a Life Plan Community offering assisted living and continuing care services in Richmond, Virginia, located in the charming, historic Ginter Park neighborhood.
The community features a continuum of on-site healthcare services designed to provide long-term security and support for residents' evolving care needs.
Residents choose from beautiful cottages and luxurious apartments tailored to individual preferences and lifestyles. The community emphasizes a culture of hospitality characterized by warmth, flexibility, and choice, enabling residents to maintain their independence and pursue their interests.
Daily life at Hermitage Richmond centers on fostering close-knit connections and new discoveries that create joy and comfort. The community encourages residents to enhance their health and wellness across mind, body, and spirit, with each day designed to bring a sense of purpose and fulfillment.
As a not-for-profit organization, Hermitage Richmond is dedicated to creating an environment where residents experience friendship, peace of mind, and the opportunity to continue being themselves.
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Help Me Choose4.3overall · 11 ratings combined
4.3★ on Google (11)
Judy Duff
Apr 2026
The newest review are accurate!
J
Apr 2026
I was a little surprised when I saw the Google reviews for Hermitage, but then I realized they are all “several years” old. My mother is currently at Hermitage (and has been for almost 2 years ) . Prior to that we had another family member in the facility as well.<br>I am amazed at the inefficiencies and problems that the facility has. Both residents were in the Healthcare portion, NOT independent living.<br>This is a Pinnacle Living facility, previously a part of the Virginia United Methodist Homes, Inc. group and according to the book, they gave me, it still is. Quite frankly, I am ashamed of the United Methodist Church for operating a facility in this way. My father was a United Methodist Minister and would not approve.<br>Since my wife and I have been dealing with them, they are on the 3rd Executive Director and I believe 3rd Director of Nursing. One of the elevators in The Grove is down frequently, and the other elevator is all the way down the hall in a different section of the building, which is a long way to go for someone in a wheelchair.<br>My mother’s phone system (their system) is down frequently, but for some reason, the staff phones are not ? Different platform I presume, but maybe the residents should have their phones on the same platform?<br>They say they are building a new building, but plan on that being several years I would guess. In the meantime, loved ones must stay in the current facility, which appears to receive a less favorable budget.<br>PLEASE NOTE THAT MANY OF THE “CUSTOMER FACING” STAFF ARE DOING THE BEST THEY CAN WITH WHAT THEY HAVE TO WORK WITH.
Mary Ann Ryan
Jan 2019
Beautiful and staff all so very caring.
Mary
Aug 2017
My mother came to Hermitage House when she was 100 years old- she had been living on her own with relatives checking in on her several times a day. From day 1 Mom loved Hermitage House- they took her to all the activities - pizza parties, music programs, bingo, etc plus made sure she was escorted to & from the dinning room for every meal. Mom met so many wonderful people- both residents & employees. My siblings looked at many choices of care for her- Hermitage House exceeded our expectations!
Hermitage Richmond offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Hermitage Richmond is located at 1600 Westwood Ave in Richmond, Virginia.
There isn't much direct family feedback available for Hermitage Richmond beyond a solid Google rating of 4.3 from a small number of reviewers. What's known comes mainly from the community's own description of its continuing-care campus and mission.
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