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Children's Hospital of Richmond at VCU Brook Road Pavilion

2924 Brook Rd

4.4(74 ratings)· Richmond average: 4.4

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Children's Hospital of Richmond at VCU Brook Road Pavilion, photo 11 / 6

Quick Facts

Total units
47
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
47
Inspections
View history (5 citations)

What Families Think

VCU Health Children's Services at Brook Road is a skilled nursing and long-term care community in Richmond, Virginia, licensed for up to 47 residents. It holds a strong 4.4 out of 5 rating from 73 Google reviews, though no individual review comments or amenity details were provided to describe day-to-day experiences.

The Good

  • Strong overall Google rating (4.4 out of 5)
  • Rated by a substantial number of reviewers (73)

The Bad

  • No published pricing information available
  • No amenity details provided for families to review

AI-generated from reviews and community data.

Children's Hospital of Richmond at VCU Brook Road Pavilion is a senior living community in Richmond, Virginia offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.4 out of 5 across 74 reviews.

About Children's Hospital of Richmond at VCU Brook Road Pavilion

Vcu Health Children'S Services At Brook Road is a skilled nursing / long term care community in Richmond, Virginia. The community is licensed for up to 47 residents.

Families rate Vcu Health Children'S Services At Brook Road 4.4 out of 5 based on 73 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Children's Hospital of Richmond at VCU Brook Road Pavilion

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Children's Hospital of Richmond at VCU Brook Road Pavilion

4.4overall · 74 ratings combined

4.4★ on Google (74)

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Taylor Nicole

Aug 2026

via Google ↗

If i could give this place 10 stars i would. My son is 1 years old and he had to be put to sleep for dental work and the staff made me very comfortable they called me about 4 times prior to surgery to make sure i understood everything that will happen and answered all questions. The day of surgery they moved very quickly we arrived at 6:30am he was put to sleep before 7:15am and they came out to me saying he was done by 9:30 and they made him very comfortable his nurse even held him in her lap instead of sitting him on the gurney because she didn’t want to risk him being scared and let she him watch YouTube on her phone to make sure he didn’t cry. After surgery they called me a few hours after we got home to check on him and even the following morning and they saved all his teeth and must i say they look absolutely great ( I’m a little jealous lol) but i recommend this place to anyone who needs extensive dental needs

Neialette Drayton

Feb 2026

via Google ↗

I live all the way in Northern Virginia and the wait list up here is abysmal to get services for my autistic son who has sleep issues. I am a nurse so I am picky about where I seek healthcare especially when it's 2 hours away! All of the staff has been wonderful! They are so responsive and got me scheduled quickly! Dr. Accardo is a truly wonderful human and took her time with my son and I. I couldn't be more grateful for her care and attentiveness. She is so quick to respond to portal messages! Absolutely one of the best doctors I've ever met, and I've met many! Highly recommend!

Kayla Wendt

Jun 2025

via Google ↗

Jesse Peters is absolutely amazing for feeding therapy. After just one visit with her my child was able to take a bottle with proper latch and coordination and also got back to breastfeeding. I couldn't recommend her more. She is kind, listens to all of your concerns, and goals.

Sabrina Palazzo

Feb 2025

via Google ↗

Can't say enough good things about this place! I only wish there was one a little closer to home. But the ladies here who have helped my son are wonderful with feeding therapy!

Rebecca Cristea

Aug 2024

via Google ↗

Brook road has been a big help. But please note this location is more of a -THERAPY CENTER- with no ER care is at this location at all. If you need an ER and/or other more advanced medical care there are other locations.

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Government Inspection History

3 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 6, 2025Fire Safety StandardHealth StandardNo citations
Apr 20, 2023Fire Safety StandardHealth Standard5 citations

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 2, 2023

Oct 28, 2021Fire Safety StandardHealth StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Children's Hospital of Richmond at VCU Brook Road Pavilion offer?

Children's Hospital of Richmond at VCU Brook Road Pavilion offers Skilled Nursing / Long Term Care.

Where is Children's Hospital of Richmond at VCU Brook Road Pavilion located?

Children's Hospital of Richmond at VCU Brook Road Pavilion is located at 2924 Brook Rd in Richmond, Virginia.

What do families say about Children's Hospital of Richmond at VCU Brook Road Pavilion?

VCU Health Children's Services at Brook Road is a skilled nursing and long-term care community in Richmond, Virginia, licensed for up to 47 residents. It holds a strong 4.4 out of 5 rating from 73 Google reviews, though no individual review comments or amenity details were provided to describe day-to-day experiences.

How did Children's Hospital of Richmond at VCU Brook Road Pavilion do on recent health and safety inspections?

Children's Hospital of Richmond at VCU Brook Road Pavilion had 3 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Children's Hospital of Richmond at VCU Brook Road Pavilion?

Submit the Request Information form on this page to connect with Children's Hospital of Richmond at VCU Brook Road Pavilion and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Children's Hospital of Richmond at VCU Brook Road Pavilion? Claim this listing to update photos, pricing, and details. It's free.

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