MyLivingChoice

The Heritage

2820 Greenacre Dr

4.5(70 ratings)· Findlay average: 4.5

The Heritage, photo 11 / 5

Quick Facts

Total units
96
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
96
Care continuum
Includes Adult Day Services option
Memory care setting
Dedicated memory care neighborhood called Legacy
Therapy services
On-site PT/OT therapy department

What Families Think

Families describe The Heritage as a caring, well-staffed community spanning independent living, assisted living, memory care, and skilled nursing, with several reviewers praising the therapy and nursing teams by name. Reviewers highlight smooth transitions into memory care and rehab stays, along with clean facilities and varied activities, though one noted noise from nighttime TVs.

The Good

  • Nurses and aides described as caring and attentive
  • Therapy staff praised as encouraging and top-notch
  • Smooth support transitioning residents into memory care
  • Wide range of daily activities and outings
  • Clean building noted by multiple reviewers
  • Good food with meal choices available

The Bad

  • One report of noisy TVs disturbing sleep at night

AI-generated from reviews and community data.

The Heritage is a senior living community in Findlay, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 70 reviews.

About The Heritage

The Heritage is a skilled nursing and long-term care facility in Findlay, Ohio, with a licensed capacity of 96 residents. It also operates The Legacy Memory Care unit for dementia care and The Estates independent living apartments, serving patients across rehabilitation, chronic care, and residential living.

Families consistently praise the clinical and emotional quality of care. Staff members, nurses, therapists, aides, and activity coordinators, are described as encouraging, attentive, and genuinely invested in residents' progress and dignity. One family wrote, "they don't let you lay in dirty beds and they all feel like family." Meal service receives specific mention, with breakfast offered as a build-your-own option and lunch and dinner from menus. Therapy staff are noted for helping residents achieve mobility and independence goals, while activity programming is described as going beyond passing time. The admissions and intake process is handled with care and follow-up support. However, a small number of recent reviews report significant concerns: long wait times for bathroom assistance, room cleanliness issues, and dissatisfaction with management responsiveness to resident welfare and staffing practices.

The Heritage holds a 4.5/5 Google rating across 70 reviews. The vast majority reflect deep satisfaction, with families naming individual staff members as instrumental to their relatives' care and emotional wellbeing. The contrasting low ratings, though fewer, describe unmet basic needs and management accountability gaps.

Types of Care at The Heritage

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Heritage

4.5overall · 70 ratings combined

4.5★ on Google (70)

Jackie Fields

Jun 2026

via Google

The Heritage is an amazing place and they have become my family. My mother became very ill and they took great care of her. Moms dementia became worse and they helped me know how to transition mom into the Legacy Memory Care. Chloe Korecky and Robin Coffman made the transition go really well for me and helped me deal with it all emotionally. They continue to help me with my mother. The Legacy is an amazing place for my mom. They have so many activities for her to be involved in. Soon after mom was ill my sister became very ill from uncontrolled diabetes. My sister has been in the skilled nursing facility. No one has ever cared this much about my sister with all her mental issues. All the nurses and staff and Chloe have taken great care of her. They also take her across the street to visit our mom. Jessica Ward was very helpful as well in giving me advice on how to do what is best for my sister. Jessica and Chloe helped me realize I needed to be my sister guardian to do what is best for her. My sister goes on day trips and seems happier now with the right meds and being cared for. Taylor Kimmel is also very kind and makes my sister smile. The other week they brought in a kitten and my sister loves cats but she is not able to have one anymore. They all go above and beyond. My sister and mother are getting the best care I could ever have imagined. They all have helped me through this very difficult time and knowing my loved ones are getting great care is a blessing. Chloe, Taylor, Robin and Jessica are amazing people who truly care about the people there. Its more than a job to them. My sister has been in other nursing homes and none even come close to what the Heritage has to offer. Chloe has made it happen that my sister is now going to be in a beautiful assisted living apartment. I never thought this was possible. They all continue to amaze me.

Stephanie Lewis

Jun 2026

via Google

After my father passed in March of 2025 (who was a resident in the health center for 7 months) mom was in their house alone and was not getting out as much as we would have liked, nor eating consistently. After a tour of The Estates facility and apartment in December, we talked that evening and easily agreed this was an excellent choice for her to continue living independently but with the worry and stress of living alone removed. We signed the papers the following day! Since that time, she has made many friends, is involved in the daily activities and enjoys the meals that are served in the beautiful dining room. The staff is very friendly and attentive and makes her feel welcome. We couldn't be more pleased! Knowing that she is being cared for 24/7, is very comfortable in her new home and has access to friends and activities, allows us both to sleep better at night.

Brenda Breidigan

Jun 2026

via Google

I spent 71 days at the Heritage. The therapy staff were very encouraging. I am most thankful for Val and Madison. But the majority of the therapy staff were great. The Nurses were also encouraging and supportive. Thank you to Cidy, Jamie, Tracy and the Stephanie's, there were others that I can not remember your names. The activity staff, they go beyond helping to pass the time that is left after therapy and treatments. The trips outside the building were so enjoyable and I loved learning new ways to play Bingo. The dietary staff had their work cut ou. Over all the food was good. Breakfast was my favorite meal of the day. And it was great that there were choices available it something did not suit my taste. Housekeeping also did a nice job keeping the building clean. There were times that it was noisey at night due to loud tvs. After midnight tvs should be turned down or maybe earbuds need to be provide to the night owls. Over all it was a goid experience. I might by back after a joint replacement.

Kim Kennedy

May 2026

via Google

It's so sad that my mother had to wait 1 hour to get her lunch delivered to he room in the nursing care unit. It came in cold and it was warmed up in the microwave. She didn't even get anything to drink just a plate with food. They say that they get fresh hot meals.... Not true!!

Pam Korper

May 2026

via Google

I’m currently a resident. Everyone here has been so kind and knowledgeable. The PT/OT Department is top-notch. The nurses are incredible. And the nursing aides have been kind and helpful. The food has been nice and they care about our nutritional needs. I can’t say enough about the activities, all the fun we’ve had takes your mind off your troubles a little while and allows you to meet others. Being here allows my troubles to be a bit less

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Government Inspection History

8 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 25, 2026Health Complaint6 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 9, 2026

Jan 7, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2026

Nov 13, 2025Health Complaint3 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 28, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 28, 2025

Jul 17, 2025Health Complaint2 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2025

Mar 13, 2025Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 7, 2025

Jan 22, 2024Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 5, 2024

Jul 21, 2022Fire Safety StandardHealth Standard11 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

Aug 8, 2019Fire Safety StandardHealth Standard13 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2019

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2019

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2019

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2019

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Heritage offer?

The Heritage offers Memory Care and Skilled Nursing / Long Term Care.

Where is The Heritage located?

The Heritage is located at 2820 Greenacre Dr in Findlay, Ohio.

What do families say about The Heritage?

Families describe The Heritage as a caring, well-staffed community spanning independent living, assisted living, memory care, and skilled nursing, with several reviewers praising the therapy and nursing teams by name. Reviewers highlight smooth transitions into memory care and rehab stays, along with clean facilities and varied activities, though one noted noise from nighttime TVs.

How did The Heritage do on recent health and safety inspections?

The Heritage had 8 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Heritage?

Submit the Request Information form on this page to connect with The Heritage and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Heritage? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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Prefer to stay home?

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