MyLivingChoice

Heritage Square

500 S Beach St

2.4(16 ratings)· Fort Worth average: 4.3

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Heritage Square, photo 1

Quick Facts

Total units
75
Licensed capacity
75 residents

Texas HHSC

Special population served
Community of deaf residents housed on-site
Licensed capacity
Licensed for up to 75 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Heritage Square are mixed and largely negative, with a low average Google rating. While one family described excellent, attentive care for a deaf relative, several other reviewers report serious concerns about neglect, staffing, and management.

What reviewers praise

  • One family praised friendly, responsive staff
  • Experience caring for deaf residents noted by a reviewer
  • Staff described as helpful across departments in one review

What reviewers flag

  • Multiple reviewers report neglect and inadequate care
  • One report describes abusive treatment toward elderly residents
  • One review cites unprofessional management and overworked staff (18+ hour shifts)
  • One reviewer described difficulty getting callbacks about admission and medical accommodations

AI-generated from reviews and community data.

Heritage Square is a senior living community in Fort Worth, Texas offering Assisted Living. Families rate it 2.4 out of 5 across 16 reviews.

About Heritage Square

Heritage Square is an assisted living community in Fort Worth, Texas, licensed for up to 75 residents.

Reviews of the facility are mixed. One family reported their loved one thrived under staff care, describing the team as friendly and responsive, and noted the community serves deaf clients. Other reviewers raised concerns about staffing levels, food availability, responsiveness to inquiries, and admission decisions.

Prospective residents and families should ask directly about staffing practices, admission criteria for residents with specific medical needs, and communication responsiveness when evaluating whether this community meets their needs.

Types of Care at Heritage Square

Assisted Living

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Reviews of Heritage Square

2.4overall · 16 ratings combined

2.4★ on Google (16)

Jennifer Stone

Jun 2024

via Google ↗

I was supposed to go there they denied me financially at first was understandable cause my medicaid was in renewal after getting that done I find out they won't take me cause I have a colostomy which I completely take care of myself. I tried calling a couple of times after my medicaid renewal went through and either got no answer or no call back now after seeing the reviews tonight I'll either what for housing assistance to get approved or go to another assisted living

Abigail Garcia

Mar 2022

via Google ↗

Worst assisted living ever, manager Tina is unprofessional, overworks her employees most employees work 18+ hour shifts no days off. DO NOT let your loved ones stay here.

Terri Fenner

Feb 2022

via Google ↗

My family member thrived under the care she has received. The staff has been friendly and responsive. We could not have found a better match for our deaf loved one, as there is a community of deaf clients in this facility. We want to thank each and every staff member, from front desk to food service to skilled staff, thank you.

Christy Burrows

Jun 2018

via Google ↗

Please don't ever put your love one in this nurse home very hyporicate staffs very abusive toward elders treat awfuls! This should be zero 🌟.

MEZE T (Meze4)

Nov 2017

via Google ↗

There is alot NEGLECTED. do not recommend anyone lives when there false accusations. There is several are against laws. Seen food in back there is few and limited feeding. Does not have professional care.

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Frequently Asked Questions

What types of care does Heritage Square offer?

Heritage Square offers Assisted Living.

Where is Heritage Square located?

Heritage Square is located at 500 S Beach St in Fort Worth, Texas.

What do families say about Heritage Square?

Heritage Square carries a 2.4 out of 5 rating from 16 Google reviews. Reviews for Heritage Square are mixed and largely negative, with a low average Google rating. While one family described excellent, attentive care for a deaf relative, several other reviewers report serious concerns about neglect, staffing, and management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Heritage Square?

Submit the Request Information form on this page, or contact Heritage Square directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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