1 / 5CMS Care Compare
Most families describe Heritage Place of Decatur as clean, warm, and staffed by caring people who go out of their way for residents, and several say they felt at peace leaving a parent there. One detailed account describes a distressing experience with delayed pain medication and rough handling during a transfer back from the hospital.
AI-generated from reviews and community data.
Heritage Place of Decatur is a senior living community in Decatur, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 62 reviews.
Heritage Place of Decatur is a 60-bed skilled nursing and long-term care facility in Decatur, Texas. The community serves residents requiring medical care and rehabilitation support.
Families consistently highlight the dedication of the nursing and therapy staff, describing them as skilled, compassionate, and genuinely invested in residents' wellbeing. One family wrote that they "strive to help each resident meet all their goals." The facility has undergone recent improvements under new ownership, including physical updates to the building. Activity programming is emphasized, residents participate in games and outings that bring visible joy. The environment is described as clean, welcoming, and home-like, with staff who treat residents "like family." Some families note that while the building is older, the quality of care from staff has been what matters most in their experience.
One family raised concerns about the physical condition of individual resident rooms, noting mismatches between posted photos and actual room condition. Another review documented a medication transition issue upon arrival from a hospital. These observations reflect isolated experiences within a broader pattern of positive feedback.
Heritage Place holds a 4.5-star rating across 62 Google reviews, reflecting predominantly strong family satisfaction with care quality and staff commitment.
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Help Me Choose4.5overall · 62 ratings combined
4.5★ on Google (62)
Patty Turner (Shhh)
Jul 2026
My brother is living here. The staff are very attentive to his needs and are very friendly. He is very happy living here. He loves the food and there’s always a snack available when he gets hungry between meals. His room is shared but plenty big enough. Ricky is the maintenance person and he is so thoughtful and kind. My brother is blessed to be here with so many caring people.
Nicole Stone
Jul 2026
The staff here is amazing. From the moment you walk in the door they are smiling and happy to help. The residents are all known by name and treated as individuals. They go beyond to give them the dignity they deserve. The nursing staff really cares for each resident like they are their own relative and I am just amazed at the care they give.
Guadalupe Hernandez
Jul 2026
The Heritage Place is hands down the best in wise county very clean everyone there starting from the moment you walk thru the doors you are greeted with a smile. The Administrator in that building is an amazing person and truly cares for her Residents and staff. If you want the best care for your loved one take them there. It’s a very clean place with no odor
Vicki Hernandez
Jul 2026
Most welcoming and caring place.
Megan Renee
Jun 2026
Amazing admin and activities goes above and beyond.
7 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 2, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Oct 2, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 22, 2024
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 22, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2024
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 9, 2024
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 22, 2023
Install a fire alarm system that can be heard throughout the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 22, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Heritage Place of Decatur offers Skilled Nursing / Long Term Care.
Heritage Place of Decatur is located at 605 W Mulberry in Decatur, Texas.
Most families describe Heritage Place of Decatur as clean, warm, and staffed by caring people who go out of their way for residents, and several say they felt at peace leaving a parent there. One detailed account describes a distressing experience with delayed pain medication and rough handling during a transfer back from the hospital.
Heritage Place of Decatur had 7 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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