4(225 ratings)· Scottsdale average: 4.4
1 / 5CMS Care Compare
Reviews of Heritage Court Post Acute of Scottsdale are sharply divided: several families describe serious lapses in care, cleanliness, and communication, while at least one family reports a positive rehab stay with attentive staff. The negative accounts raise significant safety concerns, including medication errors, slow response to call lights, and unaddressed medical symptoms.
AI-generated from reviews and community data.
Heritage Court Post Acute Of Scottsdale is a senior living community in Scottsdale, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Emergency Call System. Families rate it 4.0 out of 5 across 225 reviews.
Heritage Court Post Acute of Scottsdale is a nursing home and rehabilitation facility in Scottsdale, Arizona offering both short-term rehabilitation and long-term care services.
The community provides comprehensive care and treatment plans developed collaboratively with residents, families, and healthcare providers. Staff employ hands-on therapeutic approaches alongside rehabilitation services tailored to individual needs, with a focus on helping residents regain strength and mobility.
Heritage Court maintains a monthly activity calendar filled with programming designed to keep residents active and engaged throughout the day, with activities available for individuals of varying abilities and interests.
The facility emphasizes a welcoming environment where residents are treated as valued guests, with daily care and services designed to ensure comfort, safety, and therapeutic benefit during their stay.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4overall · 225 ratings combined
4★ on Google (225)
Robert Padilla
May 2026
Do not send your loved ones here horrible staff they leave your loved ones dirty un attendant left alone in the bathroom for several hours a lot a lot of NEGLECT people decline fast here!!!! They do not check on your loved ones my moms blood pressure was so high she was left alone and in pain the out come OF HER NEGLECT IS SHE NOW IS IN HOSPICE!!!😭🙏🏻
Ron Parker
May 2026
I went there to see a elderly person and I was surprised how filthy the place was. The staff for the most part were showing no concern for the patient I went to see. Had to wait close to 20 minutes before someone made themselves available to answer a question for help. We took him outside to the area where the patient can get some fresh air and the tables were filthy. We had to get some towels from one of the staff to wipe the tables down and dry them. The white towels turned black because of the filth. We had already laid something on the table before we saw how filthy it was. The chairs were just as bad. All of the chair pillows were soiled as if they had been urinated on a few times. I've been to quite a few facilities over the years and this is by far the worst I've seen counting the staff and cleanliness. I wouldn't recommend this place to anyone.
Jennifer Erlandson
Feb 2026
I do not recommend Heritage Court Post Acute to anyone who expects safe, consistent, or competent care for their loved one. During my father’s stay, I had to personally review his medication list multiple times because of repeated errors that could have seriously harmed him. Weekly lab orders were not followed correctly, and I constantly had to remind staff or verify whether labs were drawn at all. Nurses also failed to monitor his calorie intake despite his ongoing nutritional concerns. Communication was extremely poor. I repeatedly had to follow up on scheduling updates often after offering to handle the scheduling myself because no one could give me a straight answer. My father’s low blood pressures were ignored, even though he was symptomatic. When we finally took him to an outside office appointment, the physician immediately recommended he go to the ER due to hypotension and tachycardia, issues the facility should have recognized and acted on long before. This level of neglect is unacceptable. My father did not receive the safe or attentive care that any resident deserves. I strongly recommend looking elsewhere for a facility that takes patient care seriously. Do not send your family members here.
Tava Macdonald
Jun 2024
My father had a great experience at Heritage Court. Staff was very kind and very helpful answering all my questions. Rooms were clean, and they were great at handling his specific diet.
Marcia Brumbeau
Mar 2024
If you cherish someone DO NOT bring them to Heritage Court. My amazing mom came for rehab-to get stronger. She declined all 4 days she was there-alarmed at her neglect and decline we took her home. Mom passed away 4 days after. She was placed by the nurses station so she get extra attention-when she pushed her button it would sometimes take 45 minutes for someone to come even though I’d find the nurses talking in their station. There are a couple of caring people but on the whole this is a dirty, sad facility. Letting mom stay there even for 4 days haunts us all. Photos of mom’s room attached
6 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 14, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 1, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 1, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Heritage Court Post Acute Of Scottsdale offers Skilled Nursing / Long Term Care.
Heritage Court Post Acute Of Scottsdale is located at 3339 North Drinkwater Boulevard in Scottsdale, Arizona.
Reviews of Heritage Court Post Acute of Scottsdale are sharply divided: several families describe serious lapses in care, cleanliness, and communication, while at least one family reports a positive rehab stay with attentive staff. The negative accounts raise significant safety concerns, including medication errors, slow response to call lights, and unaddressed medical symptoms.
Heritage Court Post Acute Of Scottsdale had 6 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Heritage Court Post Acute Of Scottsdale and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Court Post Acute Of Scottsdale? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Scottsdale.
SponsoredSun City, Arizona23.2 mi
4.4(79)
Assisted LivingMemory Care
Scottsdale, Arizona0 mi
4.9(15)
Assisted LivingIndependent LivingMemory Care
Scottsdale, Arizona0 mi
5(9)
Assisted Living
Scottsdale, Arizona0 mi
5(4)
Assisted Living
Scottsdale, Arizona0 mi
Assisted Living
Scottsdale, Arizona0 mi
3.4(5)
Assisted Living
Home care agencies serving Scottsdale bring help to the house: daily living, companionship, and respite for family caregivers.
