Joe Berard
Mar 2026
Heritage Care and Rehabilitation Center did so good on helping me recover from neck surgery. The staff was so kind and helpful each and every person there. Very highly recommended!!! A+++++
Heritage Care & Rehabilitation Center
501 South Kentucky Ave
4.5(8 ratings)
1 / 5Quick Facts
- Total units
- 71
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 71
- Hospice care
- On-site hospice suite for end-of-life care
CMS Care Compare
What Families Think
Most reviewers describe Heritage Care & Rehabilitation Center as staffed by a caring, professional team, with one family praising the rehab support after neck surgery. A single, serious complaint described a lack of compassion from an aide during a resident's final moments, though the same reviewer noted the hospice care itself was outstanding.
The Good
- Praised as well organized and professional
- Described as amazing staff and care
- Helped one resident recover from neck surgery
- Hospice care described as outstanding in final days
The Bad
- One report of an aide showing little compassion at end of life
- No published pricing information available
AI-generated from reviews and community data.
About Heritage Care & Rehabilitation Center
Heritage Care & Rehabilitation Center is a skilled nursing / long term care community in Mason City, Iowa. The community is licensed for up to 71 residents.
Families rate Heritage Care & Rehabilitation Center 4.5 out of 5 based on 8 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.5overall · 8 ratings combined
4.5★ on Google (8)
nick h.
May 2021
Very well organized and professional team here.
christian perry
May 2018
Amazing staff and care.
Marsha Lala
Jan 2015
My grandmother was relocated to Heritage in January 2015 and within a few weeks moved into a Hospice Suite. The hospice care that she was provided was outstanding in the final days of her life. What I found to be unacceptable and extremely disturbing was the lack of attention, compassion and human decency that was exhibited by the Heritage aide during the final moments when my grandmother passed. I am shocked that someone working at this facility would be that rude, crass and uncaring. A formal letter of complaint is being drafted to be sent to the administrator as well as to the parent company of this facility. I would not recommend this facility.
Frequently Asked Questions
What types of care does Heritage Care & Rehabilitation Center offer?
Heritage Care & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Heritage Care & Rehabilitation Center located?
Heritage Care & Rehabilitation Center is located at 501 South Kentucky Ave in Mason City, Iowa.
What do families say about Heritage Care & Rehabilitation Center?
Most reviewers describe Heritage Care & Rehabilitation Center as staffed by a caring, professional team, with one family praising the rehab support after neck surgery. A single, serious complaint described a lack of compassion from an aide during a resident's final moments, though the same reviewer noted the hospice care itself was outstanding.
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Nearby Communities
Other senior living options within 25 miles of Mason City.
